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Pohanka Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(5,532 Reseñas)
58
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
197
Total de ReScores
4.6
Promedio de ReScores
58
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in. Pohanka Hyundai has expert technicians who provide quality Hyundai repair and maintenance. The Pohanka Hyundai’s factory certified team are trained to ensure your Hyundai runs well for the road ahead. No appointment necessary for Car Care Express, just bring it in.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(301) 423-1100

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1770 Ritchie Station Court Capitol Heights, MD 20743
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(5,532 Reseñas)

AF
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ALETHEA F.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exemplary Service
I have always enjoyed my service at Pohanka Hyundai. Sean Tolton and Will Bishop are the best service advisors and they provide excellent customer service. Sean was my service advisor on this most recent visit, and he made certain to explain everything thoroughly. What impressed me the most is that he knew me by name without my having to tell him. The only negative of the visit is that I did not get a call indicating my car was ready for pick-up BUT when I called to find out and when I arrived, Sean apologized profusely. I was not upset because the service center was busy that day (New Year's Eve). The lack of a call did not affect my day nor did it cause me to not want to use Pohanka Hyundai in the future. In fact, I feel comfortable and secure taking my car to this service center based on the amazing customer service. I am considering strongly trading in my 2005 Elantra for a newer model, so I hope that the sales department members are just as phenomenal as Sean and Will.
Recomendado
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.