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SureCritic / Concesionario Hyundai / Pohanka Hyundai / REGGIE WIGGINS
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REGGIE WIGGINS

Pohanka Hyundai
Calificación General
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(1 review)
20

Reseñas de REGGIE WIGGINS

TB
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Tracy B.
Silver Spring, MD
2005 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Rescore? Everything was just fine the first time!
I was perfectly happy with the service I received a couple of weeks ago. The wait time actually worked in my favor, as I was able to get some priority work done. Don’t punish the service manager because of the wait time.
Empleados con los que trabajó
RB
RICHARD T BRITT
RW
REGGIE WIGGINS
TB
gravatar
Tracy B.
Silver Spring, MD
2005 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Rescore? Everything was just fine the first time!
I was perfectly happy with the service I received a couple of weeks ago. The wait time actually worked in my favor, as I was able to get some priority work done. Don’t punish the service manager because of the wait time.
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/15/2022
Tipo de Servicio: Maintenance
9
Categoría: Service
No worries, all went well!
My vehicle felt rough on the highway, so I stopped at the service center. Turns out it was uneven tire pressure, nothing major. Once that was corrected, and the car got a wash, I was pleased I was only charged for the technician’s time.
MARCUS D. de Pohanka Hyundai respondió el 03/17/2022 05:14 AM

Thank you for taking the time to provide your feedback. We're glad to hear that we were able to address your vehicle's needs, but it looks like the service could have been performed a bit quicker. You are a valued customer. We will be in contact to discuss the matter further. 

Empleados con los que trabajó
RB
RICHARD T BRITT
RW
REGGIE WIGGINS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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