Terms of Website Use

Welcome to our website (“Site”). By accessing or using this Site, you agree to be bound by the following Terms of Use, together with our Privacy Policy and Review Policy. If you do not agree with any part of these terms, please discontinue use of the Site immediately.

Definitions
The terms “SureCritic,” “us,” or “we” refer to the owner of the Site. The term “you” refers to the user or viewer of the Site.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to these Terms of Use, including any future modifications. Continued use of the Site after any changes indicates your acceptance of the updated terms.

2. Content Ownership and Use

"Content" refers to all forms of data and communication, including text, images, audio, video, and location data. By submitting content to the Site (“Your Content”), you grant SureCritic, its affiliates, and partners a worldwide, perpetual, non-exclusive, royalty-free license to use, reproduce, modify, display, and create derivative works from Your Content in any media.

You retain ownership of Your Content, while SureCritic retains ownership of all SureCritic Content, including visual interfaces, designs, graphics, software, and user-generated data, which are protected by intellectual property laws. You may not modify, distribute, or reproduce SureCritic Content without express permission.

3. Content Provider Responsibilities

By submitting content, you warrant that:

  • You are the sole author and owner of the intellectual property rights.
  • Your content does not violate any laws or third-party rights.
  • You are not affiliated with the business you are reviewing, or if you are, you disclose this relationship.

SureCritic reserves the right to modify or remove content that violates these terms or our Review Policy, including correcting spelling or grammar errors and removing personal information about others.

4. Content Risks and Liability

You are solely responsible for Your Content and assume all risks associated with it, including any liability for false, defamatory, or unlawful material. Once Your Content is posted, it cannot always be withdrawn.

5. SureCritic’s Algorithm and Review Display

SureCritic employs a proprietary algorithm to display reviews. Some verified reviews may appear in the “Not Recommended” section, while some unverified reviews may appear in the “Recommended” section. SureCritic does not guarantee the continuous display of any review, and reviews may move between sections based on algorithmic factors.

6. Disclaimers and Limitation of Liability

The content provided on this Site is for general informational purposes only. While we strive for accuracy, we do not guarantee that the information on the Site is complete, reliable, or suitable for any particular purpose. Your use of the Site is at your own risk, and we are not liable for any losses or damages arising from such use.

7. Indemnity

You agree to indemnify and hold SureCritic, its affiliates, and partners harmless from any claims or demands arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

8. Third-Party Links and Content

This Site may contain links to third-party websites, which are provided for convenience. We do not endorse or take responsibility for the content, privacy practices, or security of any linked websites. Use of third-party websites is at your own risk.

9. User Code of Conduct

By using the Site, you agree not to:

  • Post abusive, defamatory, or unlawful content.
  • Spam or post irrelevant content.
  • Impersonate other individuals or entities.

SureCritic reserves the right to suspend or terminate user accounts that violate this Code of Conduct.

10. Intellectual Property Rights

All materials on the Site, including the design, layout, graphics, and content, are owned or licensed by SureCritic and protected by intellectual property laws. Unauthorized reproduction of any part of the Site is prohibited.

11. Termination of Use

SureCritic reserves the right to terminate or suspend access to the Site for any reason, including violation of these Terms. Modifications to these Terms may be made at any time, and continued use of the Site constitutes acceptance of such modifications.

12. Arbitration Clause

Any dispute arising out of or related to these Terms of Use shall be resolved through binding arbitration, conducted as follows:

  1. Domestic (U.S.) Disputes: Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial or Consumer Arbitration Rules, or another agreed-upon U.S. arbitration body.

  2. International Disputes: Arbitration will be conducted under the rules of the International Chamber of Commerce (ICC), London Court of International Arbitration (LCIA), or another applicable arbitration body based on the jurisdiction of the dispute.

  3. Jurisdiction-Specific: Where applicable local laws require, arbitration shall follow the rules of a recognized arbitration institution in the relevant jurisdiction (e.g., UNCITRAL or JAMS).

  4. Location and Language: Arbitration will take place at a mutually agreed location and in a mutually agreed language, or as determined by the arbitrator if no agreement is reached.

  5. Final and Binding: The arbitrator’s decision is final and may be enforced in any court of competent jurisdiction.

13. Governing Law

For disputes arising from users based in the United States, these Terms of Use shall be governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law principles. For international users, disputes shall be governed by the laws of the jurisdiction in which the user resides, unless otherwise agreed by both parties.

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