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SureCritic / Concesionario Hyundai / Pohanka Hyundai / ERYK A MADISON
EM

ERYK A MADISON

Pohanka Hyundai
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(10 reviews)
72

Reseñas de ERYK A MADISON

LW
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Loreta W.
District Heights, MD
2021 Hyundai Kona
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Not sure why brakes looked different
Not sure why brakes looked different
MARCUS D. de Pohanka Hyundai respondió el 03/28/2022 12:07 PM

Thank you for taking the time to provide your feedback. We strive to provide excellent service for each of our clients, every time. Your business is valued and appreciated and we look forward to taking great care of you and your new Kona in the future. I will be in touch to discuss your concern regarding the brakes, so please do look out for a call from Pohanka Hyundai soon. 

Empleados con los que trabajó
EP
ELVIS A POMELLS
EM
ERYK A MADISON
SP
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Shana P.
Washington, DC
2022 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
The service team is awesome
MARCUS D. de Pohanka Hyundai respondió el 03/28/2022 11:43 AM

Thanks so much for the positive feedback! We value and appreciate your business and are thrilled to know that Kirsten took great care of you and your new Santa Fe. We look forward to seeing you at your next service interval!

Empleados con los que trabajó
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KIRSTEN SHANNON
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ERYK A MADISON
CT
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Connie T.
Capitol Heights, MD
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Mr. Sean Tolton was very patient, helpful, personable and had our car back to us in a very timely manner.
My husband and I were very pleased with the service we received when we came in for our oil change. Mr. Sean Tolton was so nice, patient, friendly, helpful and very personable to us. We are senior citizens and he was very respectful to us and that made us feel very and important.
MARCUS D. de Pohanka Hyundai respondió el 03/28/2022 11:42 AM

This type of feedback makes my day so much better! I'm pleased to know that our veteran advisor Sean took excellent care of you and your spouse. We are proud to have Sean on our team! We strive for 100% satisfaction for each one of our customers at Pohanka. Please reach out to Sean for all of your future automotive needs!

Empleados con los que trabajó
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Sean Tolton
ASM
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ERYK A MADISON
Cliente verificado
Washington, DC
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Service
Great service
MARCUS D. de Pohanka Hyundai respondió el 03/09/2022 11:42 AM

Thanks so much for the positive feedback! Its encouraging to know we did a good job taking care of you. We appreciate your business and look forward to seeing you next time!

Empleados con los que trabajó
EP
ELVIS A POMELLS
EM
ERYK A MADISON
JF
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Judy F.
District Heights, MD
2021 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
The Service Representative Sean greeted the customer with a sincere welcoming voice.Always look forward to his help.
The Pohanka Service Department always goes above and beyond to give you the best customer service..
MARCUS D. de Pohanka Hyundai respondió el 03/05/2022 01:15 PM

Thanks so much for the positive feedback! We always strive to deliver the highest quality service to our customers. We appreciate your business and look forward to seeing you and your new Sonata next time!

Empleados con los que trabajó
ST
Sean Tolton
ASM
EM
ERYK A MADISON
Cliente verificado
Brentwood, MD
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
My experience at Pohanka was very good
One of Pohanka Staff was very nice, her name is Kirsten. She sent me a text checking to make sure I was Okay, to see if I needed anything and If I needed anything to let her know. Overall I was comfortable I don't have any complaints.
MARCUS D. de Pohanka Hyundai respondió el 02/09/2022 11:26 AM

We're happy to hear Kirsten took great care of you. We look forward to continuing to earn your business in the future. 

Empleados con los que trabajó
KS
KIRSTEN SHANNON
EM
ERYK A MADISON
JM
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Jamel M.
Hyattsville, MD
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great service
MARCUS D. de Pohanka Hyundai respondió el 02/07/2022 05:46 AM

Thanks a lot for the feedback! We're thrilled to hear it when we've done a great job. We look forward to continuing to earn your business in the future. 

Empleados con los que trabajó
KS
KIRSTEN SHANNON
EM
ERYK A MADISON
SH
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Seingwaeng H.
Washington, DC
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Interesting experience
The people were very welcoming. I had to wait awhile, when I didn't understand when i had a appointment. That was my first time waiting this long but the attendants were very empathetic to the fact it was very crowded. I've been a customer for over 10 years and that was my first time waiting. beyond that the work was nice
MARCUS D. de Pohanka Hyundai respondió el 01/31/2022 01:04 PM

Thank you for your feedback. We will be in contact to discuss your most recent service visit. 

Empleados con los que trabajó
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ERYK A MADISON
Cliente verificado
Fort Washington, MD
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Dealership
Outstanding Customer Service
5 ⭐️⭐️⭐️⭐️⭐️
MARCUS D. de Pohanka Hyundai respondió el 01/21/2022 02:51 PM

Thanks so much for the positive feedback! 

Empleados con los que trabajó
WB
WILL BISHOP
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ERYK A MADISON
JS
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Jacquelyn S.
Washington, DC
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
From day of purchase to service visits, I have received courteous, professional and friendly service at Pohanka Hyundai.
DAVID P. de Pohanka Hyundai respondió el 01/10/2022 10:46 AM

Thank You!

Empleados con los que trabajó
WB
WILL BISHOP
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ERYK A MADISON
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