JV

JEFFERSONS VALLADARES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(42 reviews)
71

NS
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Nicole S.
Suitland, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Sales
I enjoyed purchasing my Hyundai Sonta my sales lady her personality and knowledge about Hyundai vehicles was Outstanding. She was a very good listener I explain to her what I wanted. And she made it happen I’m driving in 2022. All because she knew her job.
DAVID P. de Pohanka Hyundai respondió el 09/11/2021 08:26 AM

Thank your for your feeback and comments!


Cliente verificado
Washington, DC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2021
cliente verificadoCliente Verificado
Categoría: Service
They Made It Right
I had an issue and they made it right.
Recomendado
Empleados con los que trabajó

Cliente verificado
Washington, DC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2021
cliente verificadoCliente Verificado
Categoría: Service
They Made It Right
I had an issue and they made it right.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/20/2021
Tipo de Servicio: Repair
Categoría: Service
Service was fine
No complaints about servicing vehicle but you have to better about notifying the customer when done. It would also be helpful if you let customers know that service hours are not the same due to Covid so you know when to start check on the status.
Recomendado
KALYN M B. de Pohanka Hyundai respondió el 05/21/2021 05:40 AM

Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. Someone will be in contact with you soon to see if we can resolve the issue that took place.

Empleados con los que trabajó

CS
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Cherelle S.
Hyattsville, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service done fast
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 04/29/2021 05:40 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.


Cliente verificado
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service experience
Highly recommended
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 04/20/2021 11:53 AM

Thank you for your review and for choosing Pohanka for your service Terri. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

 


Cliente verificado
Gambrills, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Great service!
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 04/02/2021 05:12 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Empleados con los que trabajó

Cliente verificado
Temple Hills, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice work
Great work
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 03/29/2021 05:32 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.


PM
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Porshia M.
Accokeek, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The professionalism
The wait wasn't long and the service offered was excellent. Sean was very pleasant.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 03/25/2021 11:10 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.


EN
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Enyinnaya N.
Glenarden, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Clean location. I waited to have my car service and was happy that there was ample space for me to sit and get some work done while I waited. Will, my service provider, was great. Very friendly, patient, and knowledgeable. Appreciated the text updates. They had me in and out in the time expected. Would recommend.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 03/17/2021 05:15 AM

We appreciate your positive feedback about our business and employees Enyinnaya. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

Empleados con los que trabajó

Cliente verificado
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Great
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 03/04/2021 09:48 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Empleados con los que trabajó

Cliente verificado
Clinton, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Good timing, great customer service and great communication
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/22/2021 04:33 AM

Thank you for your review and for choosing Pohanka for your service. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Empleados con los que trabajó

TV
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Tamesha V.
District Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Delivers fast and efficient services!
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/15/2021 04:41 AM

Thank you for your review and for choosing Pohanka for your service Tamesha. I’m happy that you enjoyed your service and we here at Hyundai will be looking forward to having you again as a guest at our business.

Empleados con los que trabajó

LM
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Latoya M.
District Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always professional
Always professional and attentive to my needs. I've been dealing with Pohanka for a really long time, since they were located on St. Barnabas Rd in Maryland and they are never short of professional. I get in and get out. I have 3 favorite people there who are always attentive to my needs and friendly Mr. Charles Bivens- salesman
Ms. Joanne- finance and Mr. Will- service. Always super nice to me. I would definitely recommend them to anyone trying to purchase a vehicle ?
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/15/2021 04:36 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Latoya. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Empleados con los que trabajó

TS
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Taqiyyah S.
Temple Hills, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I have had a great experience at this dealership. Personnel friendly. knowledgeable, and all wearing their masks appropriately.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/12/2021 06:39 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


TW
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Tyrone W.
Suitland, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sean, Service representative
Sean is always friendly and accommodating!
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/12/2021 06:25 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


CB
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Christine B.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Great Service only place I get my car serviced!
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/10/2021 11:32 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Christine. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.

Empleados con los que trabajó

AW
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Amaree W.
Capitol Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
It was outstanding and great
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 02/10/2021 09:17 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Amaree. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


IB
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Ian B.
Capitol Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Just had an oil change
I brought my car in for an oil change and got it back in a hour.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 01/27/2021 04:55 AM

Thank you for your wonderful 5 star rating, we truly appreciate your business, and we’re grateful for the trust you’ve placed in us Ian. Please don’t hesitate to call us for any reason regarding your service. We hope to have the pleasure of doing business with you for many years to come.


PJ
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Patricia J.
Upper Marlboro, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Wouldn't take my car anywhere else.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 01/25/2021 05:04 AM

We appreciate your positive feedback about our business and employees Patricia. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.


FB
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Fateema B.
Upper Marlboro, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai - Capitol Heights
I love Hyundai cars. Good experience at the dealership.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 01/15/2021 06:18 AM

Thank you for providing your feedback Fateema. We appreciate the time you have taken and we will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.