FS

FERNANDO SANTOS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(5 reviews)
69

ET
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Ernestine T.
Fort Washington, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
22,000 mile mantenance
great job in reasonable time
Empleados con los que trabajó

BS
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Brenda S.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
My Place for New Cars and Service
I love this Dealership because I always get excellent service whether it be me buying a car or getting maintenance. The staff are wonderful. I highly recommend Pohanka Hyundai at the Beltway!!!
MARCUS D. de Pohanka Hyundai respondió el 03/17/2022 05:17 AM

:) Thank so much for the positive review! I'm glad to see we've built a strong relationship with you. We value you as a customer and look forward to seeing you next time!

Empleados con los que trabajó

OV
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Olivia V.
Greater Landover, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Quick car service, no appointment needed.
Went in for a oil change without an appointment was done and completed in about an hour and 45 minutes. Wonderful waiting room also. I will definitely be back again.
MARCUS D. de Pohanka Hyundai respondió el 03/06/2022 01:14 PM

Thanks so much for the feedback! It's always helpful to know we did a great job overall and also the areas where we can improve. We appreciate your business and look forward to seeing you and your Sonata again in the future!

Empleados con los que trabajó

KW
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Krista W.
Joint Base Andrews, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent customer service
I always receive excellent customer service at Pohanka Hyundai. I purchased my car at a different dealership but have taken it to Pohanka for all my service needs. I and my car are treated as if I bought it from them. I would definitely recommend Pohanka Hyundai.
MARCUS D. de Pohanka Hyundai respondió el 02/12/2022 11:22 AM

Thank you for the kind words! We're happy to hear that you've had nothing but great experiences with us and we look for to continuing to earn your business in the future. 

Empleados con los que trabajó

Cliente verificado
Suitland, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change
Great all around service.
MARCUS D. de Pohanka Hyundai respondió el 01/26/2022 12:36 PM

We appreciate your feedback! Thank you for allowing us to service your vehicle - we look forward to taking care of your vehicle's service needs in the future.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.