business image

Proctor's Foreign Auto Services

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(999 Reseñas)
95
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto
If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!


If you’re looking for auto repair in New Carrollton, MD, you’ve found us. Here at Proctor's Foreign Auto Services we work hard to earn your trust and loyalty. We know how important it is to find a New Carrollton car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Proctor's Foreign Auto Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in New Carrollton offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in New Carrollton, we are totally confident that Proctor's Foreign Auto Services is the best option in town!
...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Mantenimiento de automóviles
Contacto
(301) 577-2133

Horario del Negocio

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7594 Annapolis Road LANHAM, MD 20706

Afiliaciones

ASE
Reseñas de Proctor's Foreign Auto Services'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(999 Reseñas)

JS
gravatar
JAMES S.
Hyattsville, MD
Mercedes-Benz E320
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Mercedes Jim
The service was prompt and professional
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/29/2025 09:32 AM

We appreciate your feedback on our prompt and professional service. We're glad to hear that we hit the mark for you! It's all about making sure you’re back on the road quickly and safely. If you ever need us again, just give a shout. We're here to keep your wheels spinning smoothly!


CG
gravatar
CYNTHIA T. G.
Cheverly, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2025
cliente verificadoCliente Verificado
10
. Top notch organization.
The repair that was needed was done in a timely manner. Mr Proctor explained thoroughly the work that was needed to correct the problem.. The office manager is very pleasant & professional. A top notch organization.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/22/2025 09:31 AM

We appreciate you taking the time to share your experience with us. It's great to hear that the repairs were completed efficiently and that Mr. Proctor provided a detailed explanation—clear communication is key! We're also proud of our office manager for being the friendly face of our operations. Thanks for choosing us and for your kind words about our top-notch team!


PB
gravatar
Patricia B.
Capitol Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
10
Excellent Service
The service representatives were polite and helpful. The vehicle was ready on time.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/21/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like our service team hit the mark with both friendliness and punctuality. After all, getting your vehicle ready on time is our way of ensuring you can get back to your adventures without a hitch. If there's anything else we can assist you with, just give us a shout. Happy driving!


DW
gravatar
DAVID W.
Bowie, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
cliente verificadoCliente Verificado
10
Customer Friendly, Professional, Knowledgeable and Excellent Follow-though.
Customer Friendly, Professional, knowledgeable, great Follow Through.,,
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/16/2025 09:32 AM

We're glad to hear you enjoyed your experience with us! We take pride in staying friendly and professional while making sure we know our stuff. It's great to know that our follow-through made a positive impression. If you ever find yourself needing our services again, we'll be here, ready and waiting with more of that same great service!


CS
Charles S.
Lanham, MD
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/06/2025
cliente verificadoCliente Verificado
Categoría: Service
Charles said it was a little miscommunication, other than that, it was wonderful. He will be going back in about a week.
Recomendado
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/07/2025 06:56 AM

It's great to hear that your experience was wonderful despite the little hiccup in communication. We know how important clear dialogue is, like trying to understand a cat's meow—it's always more than just "feed me." We're looking forward to welcoming you back next week to give us another chance to impress you without any mix-ups. Until then, safe travels!


JC
James C.
Clinton, MD
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/24/2025
cliente verificadoCliente Verificado
Categoría: Service
James said they worked on his wife's vehicle and he had to take it back because the check engine light was on. They diagnosed and fixed the problem. So far the vehicle is running fine.
Recomendado
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 03/07/2025 06:57 AM

We appreciate you sharing your experience with us. It sounds like your wife's vehicle was playing peek-a-boo with the check engine light, but we're glad it’s resolved and running smoothly now. If it decides to make a comeback, don’t hesitate to give us a shout. We’re here to keep your auto stress to a minimum and your rides enjoyable. Safe travels ahead!


RM
gravatar
RAYMOND M.
Riverdale, MD
Mercedes-Benz E300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
Just needed my B service done to my car.
Proctor's does good work I like the fact that they do not keep your car forever.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 02/21/2025 09:32 AM

We appreciate your feedback! We're glad to hear that you're happy with our work and, of course, we believe cars shouldn't have extended vacations in our garage. It's all about getting you back on the road with minimal wait! If you need anything in the future, just let us know.


JD
gravatar
JERRY D.
Silver Spring, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2025
cliente verificadoCliente Verificado
10
Good customer service
Very friendly and knowledgeable staff.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 02/10/2025 09:31 AM

We're glad to hear that you found our team friendly and knowledgeable! We always aim to be the friendly neighborhood auto gurus your car deserves. If you ever have more questions or need assistance, feel free to drop by. Safe travels!


RW
gravatar
RICHARD W.
Washington, DC
Mercedes-Benz E300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2025
cliente verificadoCliente Verificado
10
Once Again Excellent Service
Tim went above and beyond to find the correct part required for my vehicle
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 02/09/2025 09:32 AM

We really appreciate you taking the time to share your experience! It sounds like Tim may have a secret superpower for sourcing parts — we'll have to look into getting him a cape. We're glad he could help get your vehicle back in tip-top shape. If you need anything else, just let us know!


BH
Bessie H.
Upper Marlboro, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2025
cliente verificadoCliente Verificado
Categoría: Service
Bessie said the service is prompt, professional and efficient. Transportation is provided home while the repairs were being done.
Recomendado
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 02/07/2025 09:31 AM

We're pleased to hear that you enjoyed our prompt and efficient service. It's always nice to have a reliable ride while your car gets the TLC it deserves! We strive to make the entire process as smooth as possible for our customers, and it sounds like we hit the mark this time. Your support means a lot to us, and we're glad to keep your ride in tip-top shape!


PH
Pierre H.
Lanham, MD
BMW 750i
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/30/2025
cliente verificadoCliente Verificado
Categoría: Service
Pierre said they had his vehicle longer than expected.
Recomendado
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 02/01/2025 09:31 AM

We appreciate your feedback regarding the time your vehicle was with us. We aim to keep our repair time shorter than your favorite Netflix series, but sometimes surprises pop up that keep us a little longer. Thank you for your understanding and for choosing us for your auto service needs!


GR
George R.
Lanham, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2025
cliente verificadoCliente Verificado
Categoría: Service
George said they have good service.
Recomendado
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 01/31/2025 09:31 AM

We appreciate you taking the time to share your thoughts on our service. We're glad to hear that you had a positive experience! It's our goal to keep your vehicle happy and running smoothly, and it seems we hit the mark. If there's anything else we can do for you in the future, feel free to let us know!


MS
gravatar
MILTON S.
Greenbelt, MD
Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
10
Very happy and pleased with my service
I truly like to thank you Tim for your honesty and concern about my car being in it’s best condition that I can drive it with no problems
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 01/26/2025 09:32 AM

We appreciate your feedback and are glad to hear that you felt our honesty and concern made a difference in caring for your car. It's always our goal to keep your vehicle running smoothly, so you can focus on more important matters, like deciding which playlist to listen to on your next drive. Drive safely, and we’re here when you need us!


CW
CYNTHIA W.
Owings Mills, MD
BMW 750i xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2024
cliente verificadoCliente Verificado
10
Car Diagnosis
On the recommendation from my daughter, I traveled from Owings Mills to have my car checked at Proctor’s Foreign Auto Service. Although my situation could not be resolved there, I was very pleased with the communication, diagnosis and recommendations from Bill. I found both he and the receptionist to be very personable, knowledgeable and professional.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 12/31/2024 11:42 AM

It's fantastic to hear that your journey from Owings Mills was worth it! We're glad to know that Bill kept the lines of communication open and provided you with the insights you were looking for, even if the solution was just out of reach this time. It's always our goal to combine professionalism with a friendly touch, and it sounds like we hit the mark. If you ever find yourself in need of more auto advice, we’ll be here, ready to help!


MH
MICHELL H.
Ashburn, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2024
cliente verificadoCliente Verificado
10
Engine light came on day before inspection
Running an errand and my engine light came on. I was able to make it back home. My uncle recommended Proctors so I drove GLK350 to the shop. Tim had my vehicle diagnosed serviced and ready for pick up by 4:30. I was extremely happy and would recommend their services to everyone.
GARNETTE P., OFFICE MANAGER de Proctor's Foreign Auto Services respondió el 12/22/2024 09:32 AM

We're glad to hear that our diagnostic services hit the mark! Tim has quite the knack for turning pesky engine lights back into mere accessories. It’s great you were able to get back home safely and that your GLK350 is back on the road so quickly. Thanks for passing along the recommendation – we promise to keep delivering top-notch service that would make your uncle proud!

Cupones de servicios y Publicaciones
We’re thrilled to hear you found us! 🚗✨ Integrity and great prices? Sounds like a perfect match! We're glad Tim and the team could help. Come back anytime for more car care and laughs! 😄 #ThankYou #ProctorsForeignAutoServices
Más información

We're thrilled to hear your vehicle is running like new! 🚗💨 Huge thanks for trusting Tim and our team with your repair needs. We're just a bunch of auto magicians over here! 🪄✨ Ready for the next challenge! #AutoMagic #ProctorsServices
Más información

Thank you for the fantastic feedback! We're thrilled that our work hit the mark! 🚗✨ If only fixing your coffee maker were that easy! 😄 Come see us anytime! #AutoExcellence #WeLoveOurCustomers
Más información

We love it when our work gets the "fast and fabulous" stamp of approval! ?? Knowledge is power, and we're here to empower you! Thanks for recognizing our team’s efforts! #ProctorsPride #CarCareWithASmile ?
Más información

Thanks for the fantastic review! ?✨ We love keeping your 2010 Mercedes GLK 350 in tip-top shape without breaking the bank. Your trust means the world to us! Keep cruising smoothly! #AutoCare #ProctorsForeignAutoServices
Más información

?✨ Wow, over 10 years of trust! We're thrilled to keep your vehicle road-ready and your spirits high! Thanks for making us your auto haven! Here’s to many more years of smooth rides ahead! ?️ #CustomerAppreciation #ProctorsPride
Más información

We're thrilled to hear you enjoy our top-notch service and pricing! ?✨ We promise to keep your car running smoothly so you can keep referring us to your friends—after all, sharing is caring! ?? #AutoExperts #ProctorsForeignAuto
Más información

Thank you for the fantastic review! We're thrilled to hear our attentive team has your back. ?✨ Good service is our secret sauce (and maybe a little elbow grease)! We appreciate your loyalty! #ProctorsAuto #FiveStarService
Más información

Thank you for the glowing review! ? We’re thrilled you found our team friendly and professional. Fixing cars and making promises is what we do best! ?? We're here whenever you need us! #CustomerAppreciation #ProctorsAutoServices
Más información

? Thank you for the ⭐️⭐️⭐️⭐️⭐️ review! We're glad you felt confident with our transparent and ethical service. We're committed to providing top-notch car care. #CustomerSatisfaction #TransparentService
Más información


? Thank you for entrusting us with your car! We're thrilled to hear that we met your expectations. We're looking forward to helping you with your future auto needs. ? #CustomerSatisfaction #AutoRepair
Más información

? Thanks for the 5-star review! We're delighted to hear that you had a great and professional service experience with us. We appreciate your support! ??️ #CustomerAppreciation #AutoServices
Más información

Thank you for the glowing review! ? We're thrilled to have provided outstanding customer service, and we're grateful for your support. Let us know if there's anything else we can do for you! #CustomerServiceExcellence #AutoRepair
Más información

Thank you for the kind words, Raphael! ? We're thrilled to hear that we always meet your expectations. Your support means the world to us! #CustomerSatisfaction #AutoServices
Más información


Thanks for the kind words, Angela/Greg! We're glad you're happy with the service we provide for your Mercedes Benz. ? #MercedesBenz #NewCarrollton #ProctorsForeignAutoServices
Más información

Thanks to our customers for the great review! ? We're proud to provide quality service in New Carrollton. #ProctorsForeignAutoServices #NewCarrollton ?
Más información

Thanks for the great review, James! We're glad you were pleased with the service and cost. ? #HappyCustomer #NewCarrollton #ProctorsForeignAutoServices
Más información

Thank you for the kind words, Douglas! We appreciate your recommendation and are so happy to have provided you with excellent service and customer care. ? #ProctorsAuto #NewCarrollton
Más información

Thanks for the great review, Everst! We're glad you had a great experience with us. ? #ProctorsForeignAutoServices #NewCarrollton #OnTimeService #FriendlyService
Más información

Thanks for the 5-star review, Mamie! We're so glad you're happy with the service we provide for your Lexus. We appreciate your trust and loyalty. #Lexus #NewCarrollton #5StarService ?????
Más información



Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.