WB

WILL BISHOP

Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(917 reviews)
67

KF
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Keith F.
Fort Washington, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My Service Experience
Service was as promised. This has not always been the case.
Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 10/07/2020 02:05 PM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve Keith. Thanks again, for your business.

Empleados con los que trabajó

EP
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Earnest P.
Upper Marlboro, MD
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/25/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It’s not
When I deal I can’t fix the problem it’s not that great
No Recomendado
MIGUEL D. de Pohanka Hyundai respondió el 10/07/2020 01:40 PM

Thank you for providing your feedback Earnest. We appreciate the time you have taken and will actively use it to improve our services to you. We would like to invite you back to our business for your next service in an effort to supply you with more efficiency and positive end result. 

Empleados con los que trabajó

Cliente verificado
Glenn Dale, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
My service advisor Will Bishop is the best. He’s very professional, friendly and knowledgeable and friendly.
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/30/2020 06:54 AM

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Waldorf, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great work and customer service
Very professional and high quality workmanship
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/30/2020 05:39 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

BN
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Barbara N.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer
Customers Services
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/10/2020 07:27 AM

Thank you for your review Barbara. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

SB
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Sonja B.
Suitland, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional services
I walked in was greeted and helped by Mr. Bishop. He explained everything I was in and out!! Great customer services skills.
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/10/2020 07:25 AM

Thank you for giving us a perfect rating and for recommending our business to other potential customers Sonja. We are sure our entire staff enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

JM
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Jo-Ann M.
Hyattsville, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service n the employees are the best!
100%
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/10/2020 07:16 AM

 We appreciate your positive feedback about our business and employees Jo-Ann. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Suitland, MD
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Is not far from me home
Very good service
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/08/2020 02:19 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

MB
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Marilyn B.
Forest Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Technicians and Service team are great!
Great service!
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/08/2020 02:17 PM

Thank you for giving us a great rating and for recommending our business to other potential customers Marilyn. We are sure our entire staff here at Hyundai enjoyed catering to your needs as much as you enjoyed your experience. See you again soon!

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

SJ
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Sandra J.
Washington, DC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/01/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thanks
the people that works there
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 09/08/2020 02:15 PM

Thank you for your review Sandra. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

RC
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Russll C.
Upper Marlboro, MD
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Grate Sales Deal
Grate Sales Deal Repair Service took too Long.
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/31/2020 02:24 PM

Thank you for your feedback Russll. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Upper Marlboro, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service
If you go here, ask for Will in the Service Dept!
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/25/2020 02:30 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Capitol Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 min from home
Good
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/21/2020 02:06 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

RS
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Rasheedah S.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
none
none
No Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/21/2020 02:05 PM

Thank you for your review Rasheedah. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Washington, DC
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/18/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Huyndai
Communication is horrible, service is decent,
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/21/2020 02:03 PM

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

Cliente verificado
Greater Landover, MD
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Will was helpful
Ok
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/18/2020 02:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

JM
gravatar
James M.
District Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, knowledgeable techs.
Knowledgeable techs
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/18/2020 02:11 PM

We appreciate your trust James, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, for your business.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

EC
gravatar
Edward C.
Upper Marlboro, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
My name is Lieutenant cheeks MPD mr Bishop provided excellent customer customer service while I was there
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/18/2020 02:07 PM

 We appreciate your positive feedback about our business and employees Edward. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

MW
gravatar
Margaret W.
Brentwood, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pohanka is the best, they are very nice, check on you from time to time to make sure you're okay
Overall my experience was great
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/18/2020 01:59 PM

 We appreciate your positive feedback about our business and employees Margaret. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó

RF
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Rosa F.
Washington, DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall
Thank you will! for giving me my wait time upfront,That was very helpful
Recomendado
ASIA L C., Customer Service Liaison de Pohanka Hyundai respondió el 08/17/2020 10:26 AM

 We appreciate your kind feedback about our business and employees Rosa. We do take pride in catering to our guests’ needs the best way we can. We here at Hyundai look forward to seeing you again.

If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.

Thanks Again,

A Coleman
301-909-7381
acoleman@pohanka.com

Customer Service Liaison

New Thinking. New Possibilities.
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.