Soluciones Empresariales
English Español
SureCritic / Temecula Hyundai / ALEX FATHI
avatar

ALEX FATHI

SALES MANAGER
Temecula Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(80 reviews)
79

Reseñas de ALEX FATHI

SC
gravatar
STEPHANIE C.
Vista, CA
2026 Hyundai Tucson Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2026
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience, no pressure sale
We recently purchased a new vehicle from Temecula Hyundai and were very pleased.

Lou helped us identify a vehicle that is a great fit, was friendly and helpful throughout, and has followed up several times to ensure all is well. He even gave us his personal cookies when we mentioned we wanted a snack! If you are looking for a low key, likable sales person ask for Lou.

It was a pleasant car buying experience, no pressure. Love that!

Chris is finance was also professional, friendly and fast.

The dealership itself is clean, new and nice. My only suggestion would be to install some vending machines because the car buying process can be long and it’s nice to have snacks.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
SU
gravatar
SHELBY U.
CA
2026 Hyundai IONIQ 5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2026
cliente verificadoCliente Verificado
10
Categoría: Sales
Fantastic experience
I worked with James to buy my new Ioniq 5 and it was the best car buying experience I’ve had. I never felt pressured and it was a very easy experience. He is very knowledgeable about the vehicles and patients with all of my questions. Chris, the business manager, was also lovely and helpful. Highly recommend!
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
JAMES CREGUER
SENIOR INTERNET SALES MANAGER
SS
gravatar
SCOTT S.
Temecula, CA
2026 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2026
cliente verificadoCliente Verificado
10
Categoría: Sales
Courteous and Professional
The Sales and Finance Teams are very professional, but most importantly, they are not high pressure. They made arrangements to find the car with the specific features that I was looking for in 1 day. I would recommend this dealership to anyone looking for a Hyundai.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
BA
gravatar
BRADLEY A.
Menifee, CA
2026 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2026
cliente verificadoCliente Verificado
10
Categoría: Sales
Wife and I had a wonderful experience at Temecula Hyundai
Phelib Tawfik (dealership sale agent ) was the right person for us ..
Excellent service all the at from start to finish
If you go to Temecula Hyundai ask for Phelib .
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
PHELIB TAWFIK
AB
gravatar
ARAM B.
Menifee, CA
2026 Hyundai Palisade Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2026
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
The team was amazing throughout the entire process. Lou was a great salesman and was with us every step of the way, making sure that we knew everything about the car both before as we were talking about which ones we’re looking at and even at the delivery when he walked through all the pieces to the car to set it up for us. He was with us every step of the way. James also was amazing and very helpful throughout the process. Everything went well and Finance, just an overall good experience with pleasant people.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
RW
gravatar
ROBERT W.
Menifee, CA
2025 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2025
cliente verificadoCliente Verificado
10
Categoría: Sales
A great dealership with great customer service skills.
I have been a customer of Temecula Hyundai for the last 25 years. They handle you with respect and professionalism. Their sales people like Matt go out of their way handle any questions or requests you may have.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
JS
gravatar
JOSHUA S.
Murrieta, CA
2026 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2025
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent customer service!!
We had a wonderful experience from start to finish. Both Nate in sales and Dean in finance were absolutely fantastic! They were very professional, knowledgeable and kind, making us feel very comfortable and confident in working with them. They went above and beyond to find us the exact car we were looking for and to do everything possible to give us the best deal. We’ve purchased vehicles from many different dealerships in the past and this by far was the best experience we’ve had. We felt very well taken care of as well as a level of trust. It was also nice that the GM was also present on the floor and checked in with us personally to ensure that we were having the best experience possible. Very pleased and will be recommending people to Nate and Dean at Temecula Hyundai.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
SD
gravatar
STACEY D.
Lake Elsinore, CA
2025 Hyundai Santa Fe Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2025
cliente verificadoCliente Verificado
10
Categoría: Sales
Wonderful experience
My Husband and I recently bought the 2025 Santa Fe from Temecula Hyundai in July. Our CR specialist Adam Henderson was the main reason we bought with this dealership, he didn’t pressure us, but instead was available every step of the process. He answered all our questions and made us feel like we were his top priority. We couldn’t pass up the deals here at Temecula Hyundai, and we got exactly what we wanted and needed for our family. Thank you Adam for the smooth and easy process. You treated us like friends and it was so refreshing. If you’re looking for a great deal and a beautiful new car I highly recommend Adam and his team at Temecula Hyundai.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
MS
gravatar
MICHAEL S.
Temecula, CA
2025 Hyundai IONIQ 5
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/15/2025
cliente verificadoCliente Verificado
8
Categoría: Sales
Overview
The Hyundai dealership was helpful in the purchase of car!
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
CB
gravatar
CHARLES B.
Corona, CA
2025 Hyundai IONIQ 6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2025
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent sales team, great deals
The team at Temecula Hyundai has consistently been great over my last 4 cars. Philip has made the process simple and quick each time.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
PHELIB TAWFIK
Cliente verificado
San Diego, CA
2025 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2025
cliente verificadoCliente Verificado
9
Categoría: Sales
Our new car
Good dealer
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
PHELIB TAWFIK
NM
gravatar
NICHOLAS M.
Murrieta, CA
2025 Hyundai Tucson Hybrid
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/27/2024
cliente verificadoCliente Verificado
5
Categoría: Sales
The availability of the Model I wanted was the key factor in my purchase!
Purchase was made in spite of the physical appearance of the dealership!
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
JA
gravatar
JASON A.
Hollister, CA
2025 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
Temecula Hyundai 5 Star Review
2nd time buying a vehicle from Temecula Hyundai. Ryan Ruiz was my Sales Associate both times and he was awesome! Joann (in financing) was wonderful to work with too.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
RYAN RUIZ
KF
gravatar
KEVIN F.
Temecula, CA
2025 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
home run
Chris Allen knocked it out of the park. Ensured my experience was the absolute easiest and best it could be. Seek him out! I'd recommend him, and the dealership to family and friends without hesitation.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
Cliente verificado
Queens, NY
2024 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2024
cliente verificadoCliente Verificado
9
Categoría: Sales
Services
The sales team did an amazing job in making my daughter comfortable with the experience of buying a new car. The sales team explained the pros and cons of owning vs leasing.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
LEODEGARIO BAUTISTA
avatar
SHAWN SMILEY
FINANCE MANAGER
DH
gravatar
DAVID H.
San Diego, CA
2024 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent service
August is the best! He was patient and understanding with us the whole time. He took his time to explain all the features of the vehicle we ended up purchasing. I’ve also been weary of dealerships but August made us feel very comfortable and answered all questions we had leaving us with a peace of mind. Thank you August.
Empleados con los que trabajó
avatar
AUGUST BOESSLER
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
MM
gravatar
MARTHA M.
Temecula, CA
2023 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2024
cliente verificadoCliente Verificado
10
Categoría: Sales
Santa Fe Experience
It was an easy, enjoyable experience. No pressure, very friendly staff. Our salesperson Issac was top notch! Knowledgeable and kind, has followed up with me after the sale several times. We are very impressed by him.
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
JQ
gravatar
JONATHAN Q.
Murrieta, CA
2024 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
Happy customers !
Our sales person Isaac Biantes made our purchase experience a good one! Very knowledgeable and professional .
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
SHAWN SMILEY
FINANCE MANAGER
NC
gravatar
NANCY C.
Buena Park, CA
2023 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2023
cliente verificadoCliente Verificado
10
Categoría: Sales
Nancy Coates
Excellent customer service from entire staff especially our sales representative James
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
JAMES CREGUER
SENIOR INTERNET SALES MANAGER
Cliente verificado
Murrieta, CA
2023 Hyundai Santa Fe
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/26/2023
cliente verificadoCliente Verificado
1
Categoría: Sales
Bad Buying Experience
Originally I purchased 2023 Santa Fe Sel, Temecula Hyundai dealership delivered the dent spot near gas tank and damaged gas tank covered. Thank you for Ryan Ruiz, my Sale Associates, who was helping to point out these damages. Grateful and appreciate for Ryan’s services. He had provided an excellent customer service. Then I exchanged it for the 2024 Tucson Hybrid SEL Convenient, and the Digital Key feature was not working, and was not showed up in my BlueLink account. This time I was helped by different sale associates. Despite the facts that I contacted Temecula Hyundai, BlueLink and Hyundai corporate multiple times and I could not get any help from Temecula Hyundai/BlueLink nor Hyundai. Why did Hyundai advertise this Digital Key feature was comparable to Apple IPhone and it is not working?
Empleados con los que trabajó
avatar
ALEX FATHI
SALES MANAGER
avatar
CHRISTOPHER RAMIREZ
FINANCE MANAGER
avatar
RYAN RUIZ
Mostrando Reseña 1 - 20 de 84 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.