Vancouver Toyota

We appreciate your feedback and are glad to hear that the routine maintenance improved your car's performance. A smoother ride can make all the difference in your driving experience. Your trust in our service means a lot to us, and we strive to keep your vehicle running at its best.
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your experience with us. It's great to hear that you received courteous, knowledgeable, and efficient service throughout the process. Providing excellent customer service is a priority for us, and it's rewarding to know that we met your expectations. We look forward to assisting you in the future.
Thank you
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent experience with our car service. It's great to hear that the check-in and check-out process went smoothly for you. We strive to provide transparent service, and we're glad you enjoyed the video feature during your tire rotation. Our goal is to ensure efficient communication, so it’s nice to know that the text updates were helpful. Thank you for choosing us for your vehicle needs.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding the service you received. It's great to hear that you found the service to be good. However, we understand the importance of a timely check-in and check-out process, and we are always looking for ways to improve efficiency. Your input is valuable, and it will be taken into consideration as we continually aim to enhance our customer experience. Thank you for choosing us.
Lori Bonner
Customer Relations Manager
360-360-4758

We appreciate you sharing your experience with us. It's great to hear that you found the consultation productive and that Mr. Music provided a pressure-free environment. Your positive feedback reinforces our commitment to delivering quality service, and we value your insights as someone experienced in sales. Thank you for your business.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate you taking the time to share your experience. Providing excellent service is our priority, and it is encouraging to know that we met your expectations. We look forward to continuing to serve your automotive needs in the future.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your detailed feedback regarding your recent experience with Vancouver Toyota. It is encouraging to hear that our team was able to identify and resolve issues with your wife's car, even those you had grown accustomed to.  Thank you for choosing us for your automotive needs, and we hope to provide you with similar positive experiences in the future.
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent experience at Vancouver Toyota. It is concerning to hear about the miscommunication relating to the tire quote.   Your loyalty to maintaining your Camry with us is valued, and we take your concerns seriously. We will use your comments to improve our communication processes and ensure that future customers receive the clarity they deserve.  I am glad to see that your advisor was able to apply an additional $114 discount to reduce your bill.    I had asked Noel not to reach back out to you as I wanted to speak to you about this concern. I left you a voicemail and sent an email to you, please call me at my direct line at 360-360-4758 when you have a moment. 
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758  

We appreciate you taking the time to share your positive experience with our service. It's wonderful to hear that you felt well treated and that our team member provided fast and respectful service. Your satisfaction is important to us, and we are glad that we could meet your expectations. Thank you for choosing Vancouver Toyota.
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your recent experiences with your vehicle's servicing. I you could please give me a call so we can go over your brake concern.  I do show they are in the yellow, which means you will need them soon.   Your peace of mind and safety are our top priorities, and we are committed to ensuring that all necessary checks are thorough and transparent. Please feel free to reach out to us directly so we can discuss your situation in detail and address your concerns more effectively. Thank you for bringing this to our attention.
Lori Bonner
Customer Relations Manager 
360-360-4758

We sincerely appreciate your positive feedback regarding your recent experience with us. It's great to hear that you found our service to be quick and efficient. Your satisfaction is important to us, and we look forward to assisting you with your next purchase. Thank you for choosing Vancouver Toyota.

We appreciate your feedback and are pleased to hear that you found our team to be helpful and kind. Providing a supportive and friendly environment is important to us, and it is rewarding to know that we met your expectations. Your business is valued, and we look forward to assisting you in the future.
Thank you, 
Lori Bonner
Custome Relations Manager 
360-360-4758

We appreciate your feedback regarding your experience with David. It is always rewarding to hear when our team members are able to exceed expectations and provide exceptional service. David's dedication and attention to detail are qualities we highly value, and we are glad they made a positive impact on your visit. Thank you for recommending him and for choosing Vancouver Toyota for your automotive needs.
Thank you, 
Lori Bonner
Customer Relations Manager 
360-360-4758

We appreciate your feedback regarding your experience at our dealership. It is encouraging to hear that Trey and James made the process smooth and comfortable for you. Our team strives to provide excellent service, and it's rewarding to know they were able to meet your needs effectively. Thank you for choosing us for your automotive needs.

We appreciate your feedback and understand your concerns regarding the service recommendations you received. Your experience with our service desk staff is also taken seriously, and it is concerning to hear that you did not feel supported during your visit. We strive to provide accurate assessments and valuable service to our customers, and it's disappointing to learn that we fell short in this instance. Please know that we are committed to improving our communication and service delivery.If you could pleae give me a call at my direct line at 360-360-4758. Your satisfaction is important to us, and we hope to restore your confidence in our services.
Thank you, 
Lori Bonner 
Customer Relations Manager 

Thank you for calling me today, Kenneth. As I said on the phone, we do appreciate you as a customer and want you to know that our family-owned dealership takes our customer concerns seriously.  Your feedback is very importand to us.   Please reach out to me anytime if you have any questions, concerns, or suggestions in the future. Also please note that we will go over your concerns in our meeting this week to make sure that we are working to provide the best customer service possible.
Thank you, 
Lori Bonner
Customer Relations Manager
360-360-4758