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SureCritic / Concesionario de coches nuevos / Vancouver Toyota / Mike Hoff
MH

Mike Hoff

Vancouver Toyota
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(9 reviews)
100

Reseñas de Mike Hoff

EE
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ERIC E.
Bothell, WA
Toyota Crown
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2023
cliente verificadoCliente Verificado
10
Fantastic buying experience.
Wanted hard to find trim/color. Searched the entire country, got lucky when I saw they got a build allocation of exact car. Called early that morning, $1k deposit taken over the phone holds it for me! 40 days later I’m picking it up. Paid the exact out the door quote they gave me the first day, no mark-up, no dealer installed bs, no pressure to purchase extras. Sam kept me informed through the process, Dom handled the sale, and Mike in finance took care of the paperwork. All of them did excellent jobs and made the process super smooth. This was by far my best car buying experience and would strongly recommend McCord's Vancouver Toyota to anyone looking to buy a new car.
Kerrie K., Service Manager de Vancouver Toyota respondió el 10/11/2023 10:08 PM

Thank you, Eric, for such a detailed and positive review! We appreciate that you trusted us to help you find the exact car you were looking for and that we were able to make it a smooth and hassle-free process for you. We pride ourselves on our excellent customer service, and it's gratifying to hear that our team was able to meet all of your needs. Thank you for your business and for taking the time to share your experience.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Empleados con los que trabajó
DS
Dominick Sadegh
MH
Mike Hoff
SB
Sam Bottari
TW
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TIMOTHY W.
Vancouver, WA
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2023
cliente verificadoCliente Verificado
9
Very pleased with our vehicle
Pleased with the vehicle overall. Customer service overall was efficient.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 02/18/2023 01:22 PM

Hi Timothy,
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
DS
Dominick Sadegh
MH
Mike Hoff
RM
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ROBERT M.
Portland, OR
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2023
cliente verificadoCliente Verificado
10
We finally got our car!
After a ten month wait, our Toyota Highlander Hybrid finally arrived. The dealership kept us engaged via both text and phone calls, assuring us they had not forgotten our order. The day we went to pick it up was like a party. Everyone smiling and friendly, we got the car, Toyota hats, and a great water bottle- presents! The orientation was long, yet really interesting and helpful. Our new car has many features to learn about- all fun. Our sales guy was patient and made it easy.
Even the business part of the day was easy. No pressure to add this or that. We wrote a check and signed some papers- done!
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 01/18/2023 05:00 PM

Hi Robert, 
Thank you for your review and patience for 10 months waiting for your Highlander to arrive.
I am happy our staff joined in on the fun! Enjoy your new ride!
Sincerely, 

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
ME
Michael Emmons
MH
Mike Hoff
RL
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RICHARD L.
Vancouver, WA
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2023
cliente verificadoCliente Verificado
10
Great
Skyler and Mike Hoff were great. Conversational, patient, informative, and overall helpful.

Better treatment than what is normally expected when buying a car.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 01/16/2023 10:10 AM

Hi Richard, 
Thank you for your review of Skyler and Mike Hoff in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
MH
Mike Hoff
SP
Skyler Peragine
AW
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ANTHONY W.
Vancouver, WA
Toyota 4Runner
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2022
cliente verificadoCliente Verificado
10
My
My experience at Vancouver Toyota was so great. With Jim (in sales) Mike (in finance) after purchasing my 4Runner, we came back later that evening with my son, and he bought a car there. Our experience that evening with Nick (in sales) and Nathan (in finance) was just as great. Thanks!
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 01/01/2023 04:38 PM

Hi Anthony,
Thank you for your review of Jim & Mike in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota. Hope you and your son are enjoying your new rides!!!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
JL
Jim Lane
MH
Mike Hoff
NG
Nathan Grant
NA
Nick Audrey
NT
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NISHAT T.
Seattle, WA
Toyota Venza
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2022
cliente verificadoCliente Verificado
10
Best place for a new buyer
Great experience! I bought my first car from them and Jason and Mike were very helpful throughout the process. I appreciate how transparent and friendly the staffs were. Highly recommend them for their customer service!
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 12/13/2022 02:19 PM

Hi Nishat, 
Thank you for sharing your experience working with Jason and Mike. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
JW
Jason Weber
MH
Mike Hoff
RJ
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RAMAZ J.
Vancouver, WA
Toyota Highlander
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2022
cliente verificadoCliente Verificado
10
this is not the first visit and always I am very satisfied for such excellent service. Thanks
I really like this service center. as needed, I turn and am very satisfied. great service and very nice staff especially Mike, Masha and Rachel, they helped like family. Thank you for being such great guys. Feel free to contact them with any questions and I am sure they will help you. I recommend.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 09/29/2022 03:14 PM

Hi Ramaz, 
Thank you for your review of our Dealership. I am happy that you had a good experience with Masha and Rachel and Mike in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
MH
Mike Hoff
RZ
Rachel Zink
AM
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ALEXANDER M.
Camas, WA
Toyota Tacoma 2WD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2022
cliente verificadoCliente Verificado
10
Great experience
Everyone was very helpful. The dealership was busy but I still got through the process very quickly. Would recommend
Kerrie K., Service Manager de Vancouver Toyota respondió el 07/05/2022 07:23 AM

Alexander, thanks for taking the time to leave us a five-star review. We are so glad to hear that you received helpful and timely service during your visit. We appreciate your business!

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Empleados con los que trabajó
JW
Jason Weber
MH
Mike Hoff
JH
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JENNIFER H.
Vancouver, WA
Honda Odyssey
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2022
cliente verificadoCliente Verificado
10
Fantastic Service!
It was a great experience buying our 2019 Honda Odyssey. Cory was fantastic, very kind no pushiness what so ever. He was truly the best salesman we have had buying a car! Mike was our financial guy and he really supported us and fought for our great low rate. We appreciate you both!! And we can’t wait to come back!
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 04/04/2022 04:49 PM

Hi Jennifer, 
Thank you for sharing your experience with Cory and Mike Hoff. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
CC
Cory Cox
MH
Mike Hoff
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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