TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Calificación General

4.8

(1062 reviews)

76

Reseñas de Tyler Jorgensen

CE

CURTISS E.

Coeur D Alene, ID

10/10/2018

Cliente Verificado

Categoría: Service

Quick change to winter tires

They work well with me to make this a positive experience. They helped unload my tires and when I returned moved my vehicle in service bay. They asked if I needed anything and got right to work. It took les time than scheduled and I was on my way.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/10/2018 03:13 PM

Hello Curtiss, Thank you very much for taking the time to give us such a wonderful review. Winter is coming and we are glad we could make that process painless and easy! We strive for excellent customer service and want your next one to be better than the last! We appreciate you choosing Mike White Ford and look forward to seeing you here again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Hayden, ID

09/18/2018

Cliente Verificado

Categoría: Service

Tech are very thorough

Very good experience

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/18/2018 10:51 AM

Hello, thank you so much for taking the time to review our dealership! We are very happy that you had a good experience. We appreciate you choosing Mike White Ford and if you need anything please give us a call at 208-664-9211.

Empleados con los que trabajó

Tyler Jorgensen

SH

SCOTT H.

Liberty Lake, WA

09/17/2018

Cliente Verificado

Categoría: Service

First time I've ever had my expectations exceeded by a dealership service center.

Oil change, tire rotation, and steering wheel recall addressed in one hour!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/18/2018 10:57 AM

Hello Scott, thank you so much for this glowing review! We appreciate you choosing Mike White Ford and can not wait to help you again!

Empleados con los que trabajó

Tyler Jorgensen

TB

TIA B.

Post Falls, ID

09/15/2018

Cliente Verificado

Categoría: Service

Awesome service

From the time i pulled my car into service i was taken care of with very professional and most of all friendly personnel.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/18/2018 09:21 AM

Hello Tia, thank you so much for taking the time to rate our dealership! We are so glad that you had a wonderful time here and we can not wait to service you again. We appreciate you choosing Mike White Ford of Coeur d` Alene and hope you have a fantastic day.

Empleados con los que trabajó

Tyler Jorgensen

DR

DUSTIN R.

Sagle, ID

Ford Super Duty F-250 SRW

09/10/2018

Cliente Verificado

Categoría: Service

Recent service

The service is outstanding! Only complaint I would have is that at my last service here, I was told that my first 3 oil changes were free in the first year and a half or 15k miles. Apparently it is only a year so I missed it by 3 months with only 10k on the pickup.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/12/2018 04:47 PM

Thank you so much for giving us a 5 star rating Dustin! We really appreciate you being so honset with us. I would like to hear more about who you spoke with about the oil change. If you can please give me a call I would like to see what I can do for you. 208-667-3510 Mallory G.

Empleados con los que trabajó

Tyler Jorgensen

KD

KRISTIN D.

Kellogg, ID

09/09/2018

Cliente Verificado

Categoría: Service

Took Time To Do It Right

Thanks for the regular maintenance. I appreciate you taking your time to do it right.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/12/2018 04:52 PM

We appreciate you Kristin, for taking the time to write such a glowing review. Thank you for choosing Mike White Ford! I hope you have an amazing day and if you have any question please feel free to call. 208-664-9211 Mallory G.

Empleados con los que trabajó

Tyler Jorgensen

BS

BRAD S.

Hayden, ID

09/08/2018

Cliente Verificado

Categoría: Service

Great Service

Great service and a friendly staff!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/15/2018 04:38 PM

Thank you for giving us such a wonderful review Brad! Our team thinks you are pretty great as well! We appreciate you choosing Mike White Ford and can not wait to serve you again.

Empleados con los que trabajó

Tyler Jorgensen

TS

THOMAS S.

Blanchard, ID

09/07/2018

Cliente Verificado

Categoría: Service

Customer Care

In the process of repairing my Ford F-150 truck, it was determined that the repair was going to take more time than was expected. Tyler got me a rental car to get me home . The repairs were completed the next day. That’s what I call customer service!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 09/08/2018 10:35 AM

Thank you for the great rating and review Thomas! We really enjoy hearing feedback like yours. It is great to hear that you had an enjoyable experience with us and we will be sure to tell Tyler. Thank you for choosing Mike White Ford of Coeur d`Alene and please feel free to call us if you have any questions about your new vehicle - (208) 667-3510.

Mallory G.

Empleados con los que trabajó

Tyler Jorgensen

JP

JEFF P.

Priest River, ID

09/07/2018

Cliente Verificado

Categoría: Service

Flex service

Great job, they did more than I had originally planned (I had missed an earlier service for the transmission), and yet they were done early.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

PS

PAUL S.

Liberty Lake, WA

Ford Super Duty F-350 SRW

09/06/2018

Cliente Verificado

Categoría: Service

It was a great !

I enjoy the service person and taking time to go over the check-up.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

DW

DARRELL W.

Spirit Lake, ID

09/04/2018

Cliente Verificado

Categoría: Service

Staff is friendly.

When ever you pull in the staff is friendly and curteous.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

DD

DEREK D.

Kellogg, ID

08/31/2018

Cliente Verificado

Categoría: Service

Poor Service

Made my appointment explaining all the issues. Appointment was three weeks out. Dropped it off and was treated like I didn't have an appointment and just showed up. Was told they did not think they could get to all of what was wrong. Picked it up and was told that I would have to come back in another month for the electronic issue to be looked at. Bought new tires but they did not have any paperwork they could provide me as to the warranty on the tires, specs or anything. Also said they could not do a tire alignment because it machine was tied up. Not sure why I put the effort into making an appointment for service work if they do not perform the work needed when i bring it in. Then tell me I have to come back in a month for somebody just to look at why my taillight assembly is out. Let's hope I do not get a ticket for having a taillight out between now and then.

No Recomendado

Ed B., Service Manager de Mike White Ford of Coeur d'Alene respondió el 09/04/2018 03:22 PM

Spoke with our customer, have scheduled appointment for 9/5 to inspect taillight concern and will provide paperwork on tires at that time..
Thank you Mr. D.

Empleados con los que trabajó

Tyler Jorgensen

MK

MICHAEL K.

Post Falls, ID

08/30/2018

Cliente Verificado

Categoría: Service

great service

Always get great service when I have my vehicle in

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

KC

KAREN C.

Dalton Gardens, ID

08/30/2018

Cliente Verificado

Categoría: Service

BEST LOF SERVICE IN TOWN!!!!!

I COULDN'T ASK FOR BETTER SERVICE THAN WHAT I GOT AT MIKE WHITE FORD!

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Coeur D Alene, ID

08/29/2018

Cliente Verificado

Categoría: Service

Go

Hi

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Liberty Lake, WA

Ford Transit Van

08/29/2018

Cliente Verificado

Categoría: Service

Great Customer Service

Brought a new vehicle in and wasn't sure what I needed in terms of maintenance. The folks at Mike White Ford were very knowledgeable (even though it was an uncommon vehicle) and helpful. They took care of me and even looked for potential items to watch while the vehicle was still under warranty. I will definitely come back for future service.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Coeur D Alene, ID

08/28/2018

Cliente Verificado

Categoría: Service

Always on time with excellent results.

The service people are friendly and always explain everything. Fast and friendly - can't beat that.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

RG

RONNIE G.

Coeur D Alene, ID

08/28/2018

Cliente Verificado

Categoría: Service

The "TEAM" rocks

I have been a dedicated Ford customer for years. Reese is my car guy but the service and accessories teams add the total team approach to customer service. I am a retired team operator with the DoD. I would like to share my thoughts with Mike as well. I have purchased 3 Fords with Reese and your service team keeps me on task.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

CO

CLAY O.

Rathdrum, ID

Ford E450

08/28/2018

Cliente Verificado

Categoría: Service

Outstanding Service Appointment

Outstanding. Brand new waiting room. Comfortable seating. Available coffee. Quality service to our vehicle. Courteous and professional appraisal of work done. Very pleased with service appointment.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

PW

PATRICK W.

Rathdrum, ID

08/28/2018

Cliente Verificado

Categoría: Service

Great job!

Tyler was awesome. Very professional and definitely an asset to your organization. I will continue to support your business and recommend you to anyone who is interested. Keep up the good work.

Recomendado

Empleados con los que trabajó

Tyler Jorgensen

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