TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Calificación General

4.8

(1062 reviews)

76

Reseñas de Tyler Jorgensen

Cliente verificado

Hayden, ID

Ford Expedition

10/31/2018

Cliente Verificado

Categoría: Service

Service was done, but unnecessary up-charges/work were pushed

Our service was done as asked, but several unnecessary up-charges/work were pushed, such as saying we needed to change spark plugs at 60k, when the manual clearly states 100k under normal use.

No Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/06/2018 10:52 AM

Thank you so much for taking the time to rate and review our dealership. I am so sorry to hear about your visit. If you could please give me a call at 208-667-3510. We would like to continue doing business with you and we do appreciate you choosing Mike White Ford.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

RW

RICHARD W.

Coeur D Alene, ID

10/30/2018

Cliente Verificado

Categoría: Service

EFFICIENT AND COMFORTABLE WAITING ROOM

I WAS QUITE IMPRESSED WITH THE EFFICIENCY OF THE STAFF GETTING MY 2016 ESCAPE WINTERIZED AND MOUNTING MY SNOW TIRES,AND LOADING MY STANDARD TIRES INTO THE BACK...JUST 2 HOURS AND I WAS ON MY WAY HOME...THANK YOU SO MUCH

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/31/2018 09:32 AM

Hello Richard, thank you for writing such kind words about our service department. We try to make it as fast and easy as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

JV

JAMES V.

Spokane, WA

10/30/2018

Cliente Verificado

Categoría: Service

Questionable Service

I like to be a loyal customer if I can. My last service appointment makes me wonder if I will continue with this dealership. During my last oil change; I asked them to rotate my tires and check one that kept loosing air. I was told the tires did not need rotating at 5000 miles and my tire was ruined and couldn’t be plugged due to a screw and there was another screw in the other back tire. They pushed to sell me two new tires several times. I assume the oil was changed. I asked them to plug the slow leak tire for me so I could get going after a lengthy appointment wait. I decided to take it elsewhere and if needed use the new spare to replace the “ruined tire”. I finally saw my truck parked in the lot after servicing and expected them to let me know it was finished so I could go. It was after 5 pm at this point. I waited about a half hour and had to go find someone in service to check me out.
I then took the tire in question to Les Schwab who happily plugged the ruined tire. I believe someone at White Ford tried to deceive me or was inept. I still have a free oil change/tire rotation there and am not sure I’ll go back. My first oil change there caused an oil leak that caused me to go back for another appointment and wait for them to fix it.
I’m not terribly impressed despite their professional appearance.
I was impresssed with the sales staff when I purchased my new 2018 F150. They offered plenty of incentives to make me feel comfortable with the deal. I would recommend them for sales but not service.

No Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/31/2018 12:17 PM

Hello James, thank you so much for taking the time to rate and review our dealership. After reading this comment I can see where your frustration comes from. I am happy to hear that you had a wonderful experience with our sales department. If you could please give me a call at 208-667-3510, I would be more than happy to get you answer on what happen with your tire and oil leak. We want to continue doing business with you and make this right. We appreciate you choosing Mike White Ford.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

RE

RONNY E.

Coeur D Alene, ID

Ford Expedition EL

10/27/2018

Cliente Verificado

Categoría: Service

Service

Very pleased

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/30/2018 12:01 PM

Hello Ronny, thank you for taking the time to rate our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

EH

EDWIN H.

Coeur D'Alene, ID

10/26/2018

Cliente Verificado

Categoría: Service

Finally ...

I purchased my F150 there in 2014. This was the VERY first time I've EVER had anything nice to say about them. They've changed 2ce and this time it looks like there's finally some customer oriented people there. While the jury is still out ... it was a pleasant visit were everything was done right the first time. If this happens the next couple of times I will recommend them.

No Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/27/2018 09:19 AM

Hello Edwin, thank you so much for this 5 star review! We would like to continue business with you and try to make each visit better than the last. I am truly happy to hear that you had an excellent time with us. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Liberty Lake, WA

Ford Super Duty F-350 SRW

10/26/2018

Cliente Verificado

Categoría: Service

no problems

quick service

No Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/26/2018 10:07 AM

Thank you so much for this 5 star review! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Hayden, ID

Ford Super Duty F-350 SRW

10/25/2018

Cliente Verificado

Categoría: Service

Good job!

The employees did well at explaining options warranty considerations and completing the work.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/26/2018 10:03 AM

Thank you for taking the time to write this amazing review about our dealership! We are glad to hear that you had a wonderful experience. If there is anything else we can do please feel free to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

JT

JOAN T.

Post Falls, ID

10/25/2018

Cliente Verificado

Categoría: Service

Great experience

Friendly, prompt and helpfull

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/25/2018 11:25 AM

Hello Joan, thank you for taking the time to rate and review our dealership. We are happy to hear that you had a great experience. If there is anything else we can help with, please give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

WB

WILLIAM B.

Coeur D Alene, ID

10/25/2018

Cliente Verificado

Categoría: Service

Oil change

Quick, efficient and comprehensive

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/25/2018 11:20 AM

Hello William, thank you for taking the time to rate and review our dealership! We are happy to hear you had a wonderful experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

TS

TURE S.

Coeur D Alene, ID

10/24/2018

Cliente Verificado

Categoría: Service

I have no idea what you want in this space

Very competent employees.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/25/2018 11:07 AM

Hello Ture, thank you for taking the time to review our dealership. We are glad to hear that you had a good interaction with our Mike White family. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

DS

DAVID S.

Sagle, ID

10/24/2018

Cliente Verificado

Categoría: Service

Always a pleasure

My most recent visit was for regular service and a recall notice. Everything was taken care of perfectly. Excellent service department. While my vehicle was being serviced I talked to a sales rep. and test drove a car of interest. Sales department get ?? also.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/25/2018 10:45 AM

Hello David, thank you for taking the time to rate and review our dealership. We are glad to hear your visit went excellent and that you got a chance to test drive a car that peak your interest. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

BS

BUDDY S.

Hunters, WA

Ford Expedition EL

10/24/2018

Cliente Verificado

Categoría: Service

fast service- courteous-

new wating area very nice and comfortable

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/25/2018 09:58 AM

Hello Buddy, thank you for taking the time to rate our dealership. We are so happy you like our new waiting area! We try to make it as comfortable and inviting as possibly. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

KC

KEN C.

Hayden, ID

10/23/2018

Cliente Verificado

Categoría: Service

Excellent Service

The service team, especially Tyler, was very attentive and gave a thorough explanation of the service call.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/24/2018 05:01 PM

Hello Ken, thank you for taking the time to rate our dealership! Tyler is wonderful and we are very happy to hear about your experience. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

GF

GUS F.

Coeur D Alene, ID

10/23/2018

Cliente Verificado

Categoría: Service

great service

%

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/24/2018 04:53 PM

Hello Gus, thank you for taking the time to give us a great review! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

CM

CHRISTOPHER M.

Hayden, ID

10/23/2018

Cliente Verificado

Categoría: Service

Friendly Service

Mike White Ford has an excellent facility with true friendly professionals that greet you when you arrive.
Thanks to Tyler and Christian in their Service Department for handling the paperwork when you arrive. They both listen intently to your concerns so they can make sure they are handled properly.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/24/2018 02:08 PM

Hello Christopher, thank you so much for taking the time to rate our dealership and for speaking so highly about our service department. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

TB

TIA B.

Post Falls, ID

10/19/2018

Cliente Verificado

Categoría: Service

Service

I really like the friendly and professional service.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/24/2018 11:17 AM

Hello Tia, Thank you for taking the time to rate and review our dealership! We really enjoyed your company as well! We appreciate you choosing Mike White Ford and if you have any questions please feel free to give us a call.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

JD

JOANN D.

Hayden, ID

10/17/2018

Cliente Verificado

Categoría: Service

Courteous service

No matter who the owner is, I have always had good service.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/24/2018 09:24 AM

Hello Joann, We can not tell you enough how much this review meant to us. We are very happy that we can continue our service and make each visit wonderful. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

GH

GEORGE H.

Kamiah, ID

10/17/2018

Cliente Verificado

Categoría: Service

Fast and courteous

The technician was polite an innovative.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/17/2018 09:23 AM

Hello George, Thank you for taking the time to review our dealership. We appreciate you choosing Mike White Ford and want your next visit to be better than your last! If you have any questions please feel free to give me a call.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

SK

SCOTT K.

Rathdrum, ID

10/16/2018

Cliente Verificado

Categoría: Service

Good service

You raised the oil change prices by $10. Not good for senior citizens.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/16/2018 09:52 AM

Hello Scott, Thank you so much for taking the time to rate our dealership! I see here that you paid the same price for your oil change as last time. If you would not mind giving me a call so we can get this resolved. We appreciate you choosing Mike White Ford and thank you again for your time.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Hayden, ID

10/11/2018

Cliente Verificado

Categoría: Service

norton motorcycles

norton motorcycles started winning the biggest bike races in the 1920's they dominated the thirties, forties, fifties sixties and a good chunk of the seventies. consequently, it will still take years to match and brake this record. so it was once written in the press that their winning streak had a "monotonous consistency." well..... mike white ford also has a monotonous consistency of great service. i have had a chance to judge them, i have had two new cars in for the two free services each they come with and they were top notch all four times!!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 10/12/2018 02:39 PM

Thank you so much for this glowing review! We are very proud that we have proved you with such top notch service! We apperciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Mostrando Reseña 861 - 880 de 1062 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.