TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene

Calificación General

4.8

(1062 reviews)

76

Reseñas de Tyler Jorgensen

Cliente verificado

Post Falls, ID

11/21/2018

Cliente Verificado

Categoría: Service

employees not very well trained and don't know their products

service writer was condescending acting like I did not know any more about a vehicle than putting the key in, starting it and driving. He just started saying things that were B.S. to try to justify taking over an hour to do an oil change after waiting more than a week plus to get an appointment ( for an oil change? ) I can't see this dealer making it with this kind of service. The parts department is no better, young guy behind the counter does not know how to do his job and just starts with the B.S. talk making up stuff rather saying he is incompetent. I asked him how to turn side mirror heaters and he said they are on all the time so I said then if they are fogged up they must be defective then he states not necessarily. He told me the standard side mirror would cost $800.00 each ( I went to a ford parts website and found # 17682 right outer mirror, power heated memory folding body color for $315.43 ) not quite $800.00. The management might want to do some training of their employees. I previously had come in to find out what other years the running boards on my truck would fit and the same parts guy said that info was not in the computer, I highly dought that the parts department today can do less the what could be done back in the '70s. It sucks because of employees like yours and not having competition neer by this may be the last Ford I will own.

No Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/23/2018 09:41 AM

Thank you for taking the time to write this review! We would like to continue doing business with you, if you would not mind giving me a call so we can discuss more about the situation to make this right. When you have a chance please give me a call at 208-667-3510. We appreciate you choosing Mike White Ford and look forward to hearing from you.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

DM

DELVIN M.

Coeur D Alene, ID

11/18/2018

Cliente Verificado

Categoría: Service

Good fast friendly service

The service was great which included checking the coolent rating. I was informed tat the rating was to -20 so somme was drained out and antifreeze added bring the rating up to -35. Since using my truck I have noticed spots of coolant on my driveway. hopefully this is the result of draining off some coolent - will watch to see if the problem pesists.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/19/2018 10:32 AM

Hello Delvin, thank you so much for taking the time to write this wonderful review! If you would not mind giving me a call at (208) 667-3510 I would like to speak with you a little more about the spots of coolant. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

MG

MARIO G.

Coeur D Alene, ID

11/17/2018

Cliente Verificado

Categoría: Service

Service F150

Excellent service,great communication and vehicle completed when told

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/19/2018 10:16 AM

Thank you so much for this fantastic review Mario! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

RL

REBECCA L.

Hayden, ID

11/16/2018

Cliente Verificado

Categoría: Service

First checkup on my new car.

GREAT..I can in at scheduled time..asked if they could or would have he out by an hour later..they said yes..AND THEY DID..3 minute early..as I was waiting the Gentleman that helped with the sale of my car as we and came over to give a quick Hello and asked how I was doing..Very pleased with the whole experience.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/17/2018 12:09 PM

This is fantastic to hear Rebecca! We are so pleased that you had a wonderful experience and got to speak with the gentleman that helped you in the sale department. We appreciate you choosing Mike White Ford and look forward to seeing you again!

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Post Falls, ID

11/16/2018

Cliente Verificado

Categoría: Service

Snow Tires, oil change and recall work

Once again you guys were professional, very quick and everything went perfect for my last service the other day. This is the my 5th oil change since I bought my truck from you and your service is the best in the industry that I have seen. This is coming from a former "car guy". Keep up the good work.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/17/2018 11:03 AM

Thank you for taking the time to share your recent experience at our dealership. It is great to hear that we were able to live up the the expectations from the experiences you received in the past. We appreciate you choosing Mike White Ford and look forward to seeing you again for your next oil change.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Coeur D'Alene, ID

11/16/2018

Cliente Verificado

Categoría: Service

DELIVERY TRUCK

I HAVE NOT HAD MUCH LUCK IN THE PAST BUT WAS PLEASANTLY SURPRISED THIS TIME BY THE SERVICE AND COMMUNICATION

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/17/2018 10:50 AM

Thank you so much for your kind words about our dealership! We are pleased to hear that we were able exceed your expectations! We appreciate you choosing Mike White Ford and look forward to hearing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

DK

DAVID K.

Post Falls, ID

11/14/2018

Cliente Verificado

Categoría: Service

Great Service

As always it's the people who make my experience with Mike White Ford enjoyable.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/15/2018 04:33 PM

Wow David, this is amazing to hear! We can`t not even begin to express how much these means to us. We appreciate you choosing Mike White Ford and look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

NH

NANCY H.

Rathdrum, ID

11/14/2018

Cliente Verificado

Categoría: Service

Excellent Service!

This is where I always bring my 2016 Ford explorer for service. Great friendly people who get the job done and on time!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/15/2018 03:30 PM

This is excellent to hear Nancy! Thank you so much for your kind words about our team! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

BM

BRAD M.

Post Falls, ID

11/14/2018

Cliente Verificado

Categoría: Service

Good cust.contact

Good

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/15/2018 03:26 PM

Thank you so much Brad for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

KM

KEVIN M.

Hayden, ID

11/14/2018

Cliente Verificado

Categoría: Service

oil change and service

vehicle was ready and on time

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/15/2018 03:19 PM

Hello Kevin, thank you for this great recommendation about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

DR

DOUGLAS R.

Post Falls, ID

11/14/2018

Cliente Verificado

Categoría: Service

Oil Change

Work was done on time. the review of the results was excellent and all my additional questions were answered.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/15/2018 03:15 PM

This is fantastic to hear Douglas! We are so pleased to hear that you had an excellent experience with our team! If there is anything else we can do for you pleasem, let us know. Thank you for choosing Mike White Ford we look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

RS

RUSTY S.

Post Falls, ID

11/13/2018

Cliente Verificado

Categoría: Service

oil change

Good service

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/14/2018 12:11 PM

Hello Rusty, thank you for taking the time to rate and review our dealership! We are pleased to hear that you had a great experience. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

PG

PATRICIA G.

Tekoa, WA

11/10/2018

Cliente Verificado

Categoría: Service

Awesome Customer Service

Friendly people who are willing to talk and help answer questions.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/10/2018 09:17 AM

This is wonderful to hear Patrica! Thank you so much for taking the time to write this amazing review! We appreciate you choosing Mike White Ford and look forward to seeing you again soon.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

SB

STEVEN B.

WA

Ford Super Duty F-350 SRW

11/09/2018

Cliente Verificado

Categoría: Service

Oil Change

Quick, easy, and professional.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/09/2018 02:40 PM

Thank you so much Steven for this wonderful review! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

AD

ANNETTE D.

Newman Lake, WA

11/07/2018

Cliente Verificado

Categoría: Service

Dalton truck

I came for an oriole change and a tire rotation everybody was professional wonderful and very polite.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/08/2018 12:06 PM

Hello Annette, thank you so much for saying these kind words about our dealership! We are very pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Coeur D Alene, ID

11/07/2018

Cliente Verificado

Categoría: Service

F-150 care- excellent

Efficient professional experience with most recent maintenance appt. Completely satisfied!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/08/2018 10:03 AM

Thank you so much for taking the time to rate our dealership! We are so pleased to hear that you had a wonderful experience and we look forward to seeing you again here at Mike White Ford.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

RN

RONNIE N.

Priest River, ID

Ford F250

11/03/2018

Cliente Verificado

Categoría: Service

Service personal

Service personal were very friendly, and you have a very nice setting area.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/03/2018 11:56 AM

Hello Ronnie, thank you for taking the time to rate and review our dealership! I am glad to hear that you had a great experience with us, and enjoyed our new lobby. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

JW

JORDAN W.

Coeur D Alene, ID

11/01/2018

Cliente Verificado

Categoría: Service

First rate service

Professional service that’s fast and courteous

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/02/2018 10:27 AM

Hello Jordan, thank you so much for speaking so highly of our dealership. We appreciate your kind words and look forward to seeing you again here at Mike White Ford.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

KC

KEN C.

Coeur D Alene, ID

11/01/2018

Cliente Verificado

Categoría: Service

Real Pros

What was for years a chore is now a breeze. Taking my car to Mike White Ford for regular oil changes and standard maintenance is a pleasure from start to finish. Real pros explain what needs to be done to keep my Ford Edge in top running form before getting to work on a multi-point check-up. After reading my paper in the always comfortable waiting room my car is serviced and ready to go in what seems like no time at all.

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/02/2018 10:19 AM

Thank you so much Ken for this wonderful review! We try to make our dealership feel like a home away from home, and after reading this review I am happy to see that we could make you as comfortable as possible. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

Cliente verificado

Post Falls, ID

11/01/2018

Cliente Verificado

Categoría: Service

Customer service with a smile!

Everybody is just so darn friendly!!! From Rick in service, who makes sure everything’s done right, to Mike in finance who is a local legend! I came for a truck, but left with a new place to go for coffee and conversation. Sometimes I sneak in and pretend I am waiting on my truck to be done just to enjoy the company and watch all the progress going on in the newly remodeled showroom. Not your typical dealership!!!

Recomendado

Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 11/02/2018 10:04 AM

Wow thank you so much for this glowing review! We appreciate this so much and are so happy that you enjoy our coffee and company! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson

Internet Marketing Manager

mgregson@mikewhitefordcda.com

(208)-667-3510

Empleados con los que trabajó

Tyler Jorgensen

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