TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1052 reviews)
73

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Cliente verificado
Airway Heights, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding Customer Service
Kent, Adam and the mobile service team are the best in the biz. Great communication and speedy service. We love using them for our Ford recalls. Thank you so much!!!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/10/2025 01:15 PM

We're glad to hear that Kent, Adam, and the mobile service team made such a great impression! It's always a perk to have a team that keeps things moving fast and up to date. Staying on top of those Ford recalls shouldn’t feel like a chore, and your compliments on our communication make our day. Here’s to more smooth rides ahead!

Empleados con los que trabajó

SB
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SEAN B.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2021
cliente verificadoCliente Verificado
10
Categoría: Service
easy and professional
Tyler and Cole made sure everything went great, they have excellent communication skills and attention to detail, went the extra mile for me and it is much appreciated. thank you
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/07/2021 01:23 PM

Sean, thank you for the excellent review! We're so glad that Tyler and Cole were able to take such good care of you and your vehicle! We will be sure to pass along the kind words! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

CV
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CALLIE V.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Amazing customer service!!
I always have a pleasant experience when I bring my vehicle in for maintenance or whatever I need to have done. The service techs are fanfriggentastic! Thanks Mike White Ford for being there for me whenever I need you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/02/2021 02:47 PM

Callie, thank you for the amazing review! It is a pleasure taking care of you and your EcoSport. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

CM
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CHARLES M.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2021
cliente verificadoCliente Verificado
10
Categoría: Service
New Explorer Purchase
The Mike White Sales Team helped us find a very nice vehicle, and spent a lot of time to explain the features of our new SUV!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/02/2021 02:41 PM

Charles, thank you for the 5 star review! Congratulations on the new Explorer! We hope it serves you well and don't hesitate to reach out if you have any questions on it! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great job
Communicated well and it was done on time
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/01/2021 11:29 AM

Anonymous, thank you for the great review! Communication is key and we're so glad that we were able to get you taken care of. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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RHONDA W.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Very kind workers thank you.
I have been going to Mike White Ford for years and my cars are from there and Mike White does the services on my car and they are very very kind and do great work I count on them alot to take care of my car and I have never had a problem with them they have always done great work on my car and very kind people who work there.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/01/2021 11:23 AM

Rhonda, thank you for the 5 star review. We appreciate your continued trust in us and we're so grateful that you keep coming back to us! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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DAVID W.
Cocolalla, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Oil changed and tires rotated
I always come where I bought both my cars to get serviced! They are always respectful and pleasant!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/30/2021 02:08 PM

David, thank you for the kind review! We're so glad that you trust us with your vehicles! We look forward to serving you again in the future!

Empleados con los que trabajó

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DARLA J.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Winter tires
Tyler Jorgensen delivered friendly and fast service in ordering and having my winter tires put on. He went above and beyond in getting them and having them put on in the time frame that I asked for.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/29/2021 02:51 PM

Darla, thank you for the 5 star review! We're so glad that Tyler was able to assist with your tires in a timely manner! We'll make sure that he hears your kind words! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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NICHOLAS M.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service as Always
The service department is top notch. Tyler Jorgensen is knowledgeable, professional and friendly. We always have a pleasant experience when we have our Fords serviced.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/22/2021 02:58 PM

Nicholas, thank you for the excellent review! We're so glad that you've had such great experiences with Tyler! We will be sure to pass along your kind words. Thank you for choosing Mike White Ford!

Empleados con los que trabajó

PL
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PATRICK L.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
F250 maintenance
Work done well. Staff very courteous, knowledgeable, and also readily addressed questions regarding another vehicle. Very happy with all interactions here and feel exemplary service all respects.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/22/2021 02:45 PM

Patrick, thank you for the kind review! We're so glad that you had such a good experience with our staff! We're very proud of them! Thank you for choosing Mike White Ford.

Empleados con los que trabajó

Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly, Fast, Professional, detail oriented
We took our vehicle in for an oil change, Mike White Ford was happy to assist us with our recall issue and even provided us with transportation home. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/22/2021 02:44 PM

Anonymous, thank you for the fantastic review. Friendly, fast, professional and detail oriented are all words that we try to live up to! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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RAYMOND M.
Rathdrum, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Did ok got the truck back 1hr and 15mins
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/19/2021 02:47 PM

Raymond, thank you for the 5 star review. We appreciate your business and hope to serve you again in the future!

Empleados con los que trabajó

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LAWRENCE W.
Coeur D Alene, ID
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/19/2021
cliente verificadoCliente Verificado
2
Categoría: Service
Quality control?
Ive always had my explorer serviced at this dealership. Ive always been satisfied.
This time…not so much.
My vehicle was in for a 60K service.
After driving it home (10 miles) the next morning i noticed 2 or 3 ounce size of transmission fluid on my garage floor. Crawled underneath with a light and saw that the transmission drain plug was hanging on by about a thread. Tightened it down, ran the engine to temperature and checked the fluid level. Couldn’t get a reading on the dip stick. Didn't look the the fill cap had recently been handed either ( cap covered with greasy dirt). My concern was that the transmission had been drained and not refilled and i drove it home with no transmission fluid.
Called the dealer and they had the car towed back to them. They said is was only about a quart low. They topped it off and said i was good to go and they apologized. Still don’t t know how low it really was. Had them document their mistake. Guess we will see if transmission issues arise.
Just didn’t expect this level of poor quality from a dealer. Coulda done this just as bad at the corner Jiffy Lube for 1/2 the cost.
Empleados con los que trabajó

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ZACHARY D.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Family atmosphere/great service
I always go to Mike White Ford and every time I take my car in for service the employees remember my name and make me feel important. The service is always top notch and communication is very good!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/19/2021 02:19 PM

Zach, thank you for the fantastic review! You are important to us and we take great pride in taking care of all members of the Mike White family! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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GARY F.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
cliente verificadoCliente Verificado
10
Categoría: Service
In and out on time
Very friendly and professional crew. Hope that I'll be able to get in faster in the future with all the people moving in.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/19/2021 02:16 PM

Gary, thank you for the kind review! We're looking to add some more technicians to help accommodate our area's growth. Thank you for choosing Mike White Ford! 

Empleados con los que trabajó

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BARRY E.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Scheduled maintenance
I have come to expect great service at Mike White Ford and this appointment met my expectations. I have learned to make my next appointment for service in advance in order to match the mileage with available appointment times.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/19/2021 02:14 PM

Barry, thank you for the great review. We're so glad that you had such a pleasant appointment! Making your next appointment early is a great idea! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

MF
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MARK F.
Blanchard, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Excellent service.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/17/2021 02:35 PM

Mark, thank you for the excellent review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

CS
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CHARLENE S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Service visit
Everything went great! No problems at all!!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/17/2021 02:35 PM

Charlene, thank you for the great review! We're so glad that everything went so well! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

DB
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DAVID B.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
cliente verificadoCliente Verificado
9
Categoría: Service
Service Visit
Quick, clear communication within. Tyler was great & took care of us well.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/16/2021 11:22 AM

David, thank you for the great review! We will be sure to pass along your kind words to Tyler! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

LC
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LESLIE C.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2021
cliente verificadoCliente Verificado
9
Categoría: Service
service great as always.
Service done in a timely manner as always. service writer very polite and business like as always.
Coffee in waiting room very good. Also was able to schedule my next service while there. See you in March.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/16/2021 11:21 AM

Leslie, thank you for the kind words! We're always pleased to see you and we'll make sure to put a fresh pot of coffee on for you in March! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.