TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

CM
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CHRISTOPHER M.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2019
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Scheduled oil change for my F350 with Mike White Ford Service Department.
Clean and efficient is the best description of their Service Department.
They have an lounge area to wait in if you decide to wait for the service to be completed. It is clean and their recent remodel of the building was well done. Very inviting and makes you feel comfortable.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/25/2019 11:38 AM

Thank you so much Christopher for these wonderful words about our dealership! We do our best to try and make our waiting room feel very relaxing, and it`s great to hear you enjoyed your experience. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

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Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
cliente verificadoCliente Verificado
Categoría: Service
Always on time with excellent results.
Fast and courteous
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/24/2019 02:05 PM

Thank you so much for this wonderful review about our dealership! We appreciate you choosing Mike White Ford and we hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

MB
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MICHAEL B.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
cliente verificadoCliente Verificado
Categoría: Service
Yep! (Don't know how else to title this.)
Fast, efficient, helpful, informative, courteous and pleasant.
I'm not a mechanic and since I only required regular preventative maintenance at this point, I will assume the service department performed all the items on the check-up list. If so - they're golden!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/17/2019 10:15 AM

Thank you so much Michael, for this wonderful recommendation. It`s great to hear that you had a wonderful experience at our Service Department and if you have any questions please, do not hesitate to ask. We appreciate you choosing Mike White Ford and we look forward to seeing you again. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

CR
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CHARLES R.
Worley, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
cliente verificadoCliente Verificado
Categoría: Service
5 stars
Timely, courteous service experience.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/15/2019 11:08 AM

Thank you Charles for this 5 star review! It`s great to hear that you had a delightful experience and we appreciate you choosing Mike White Ford.  

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

MS
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MARY S.
Kalispell, MT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always prompt and courteous
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/15/2019 11:04 AM

Thank you so much Mary for these thoughtful words about our Service Department. We really appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

PM
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PAUL M.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
cliente verificadoCliente Verificado
Categoría: Service
Ford serviced 2 vehicles in 1 afternoon.
Tyler was my single point of contact for 5K service on our escape and F350, both were completed on time in 4 hours no waiting around no hassles very professional. Ford had the best price on the Michelin tires I purchased the convenience was great. Tyler was extremely helpful answering every question I had about my recent purchase of a F350 Harley Edition truck.
I am a business owner and recognize organizations that are run well this dealership is, I look for the best value they have won.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/15/2019 10:49 AM

Hello Paul, thank you so much for this glowing review! It`s great to hear that Tyler was able to help you with your Escape and F-350. We strive for excellent customer service and our pleased to hear that is what you received. We appreciate you choosing Mike White Ford and look forward to seeing you again. 



Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Prompt, courteous service and the car wash coupon is a bonus.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/15/2019 10:32 AM

Thank you for taking the time to rate and recommend our dealership! We are pleased to hear that you enjoyed our Service Department and we look forward to seeing you again. Thank you again for choosing Mike White Ford and we hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

SB
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SALLY B.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change and brakes
As always a great experience
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/11/2019 03:57 PM

Hello Sally, thank you so much for these thoughtful words about our dealership! We are so happy to hear that you had a great experience with us and we look forward to having many more. We appreciate you choosing Mike White Ford and hope you have a wonderful day. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

MK
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MARK K.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2019
cliente verificadoCliente Verificado
Categoría: Service
Ford F150 initial service was great
Great service. The check in / check out was fast and the service was completed on time. The service person was very courteous and explained the service well.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/11/2019 03:32 PM

Hello Mark, thank you so much for taking the time to write this amazing review about our Service Department. We are pleased to hear Tyler was able to help you with all of your needs and if you have any more questions please don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

JH
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JERRY H.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2019
cliente verificadoCliente Verificado
Categoría: Service
Service center
Tyler was very thurough and helpful
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/11/2019 01:54 PM

Hello Jerry, thank you so much for these kind words about our dealership and Tyler! It`s great to hear that Tyler was able to help you with all of your needs. We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

GR
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GABRIEL R.
Blanchard, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2019
cliente verificadoCliente Verificado
Categoría: Service
Service
Very friendly service employees
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/11/2019 01:25 PM

Thank you Gabriel, for these kind words about our dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

CF
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CYNTHIA F.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2019
cliente verificadoCliente Verificado
Categoría: Service
Tyler was great but,
Tyler helped us when we dropped the car off for service and he made everything so easy. He called and told us that it was ready, very quickly might I add! We get there and don’t see Tyler anywhere! As we looked around for help, a guy with THEEEE best beard on a man came walking around the corner with a huge smile and said, ”My name is Kevyn, how can I assist you today?” The service he provided us was truly top notch! Tyler was my guy, but now I have found THE M TO MY M&M!!! Thanks again KEVYN!!!! and tyler.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/11/2019 12:27 PM

Wow Cynthia, thank you so much for this glowing review about Kevyn and Tyler! We can not tell you how much these means to our dealership! We also can not wait to give Kevyn another compliment on his beard, it is pretty amazing. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

FH
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FIDEL H.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2019
cliente verificadoCliente Verificado
Categoría: Service
Integrity
We were initially told they thought we needed brakes but they had not rotated the tires at our request due to getting new tires. So once they put the truck on the rack they realized we didn’t need the brakes and even though they could have still done the job they came out and told us we didn’t yet need the brakes! That honesty has earned you a loyal customer and Tyler in service is a great representative!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/09/2019 08:10 AM

Thank you so much Fidel, for this wonderful review about our Service Department and Tyler. It`s great to hear that you had such a fantastic experience and that there were no need to replace your brakes just yet. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

RF
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ROXANNE F.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2019
cliente verificadoCliente Verificado
Categoría: Service
The employess at Ford provide Excellent service, patience care of presenting quality, integrity, fun and an overall great experience!!
The employess at Ford provide Excellent service, patience care of presenting quality, integrity, fun and an overall great experience!!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/04/2019 12:28 PM

Wow Roxanne, thank you so much for this glowing recommendation about our dealership! We are so pleased to hear that you had a wonderful experience! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

MG
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MARIO G.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2019
cliente verificadoCliente Verificado
Categoría: Service
2015 Escape services
All personal we’re very nice and cordial. Vehicle Wes completed on time with no problems.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/03/2019 12:25 PM

Thank you so much Mario, for these thoughtful words about our dealership! We are pleased to hear that you vehicle was done in a timely manner and that you enjoyed your experience. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

BB
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BONNIE B.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2018
cliente verificadoCliente Verificado
Categoría: Service
Service and helpfullness in checking out what is needed on your car.
Also basically they are available most of the time when you call.Going
above and beyond what is sometimes needed.



Bonnie B.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/02/2019 10:12 AM

Thank you so much Bonnie! It`s great to hear that we were able to exceed your expectations from the last visit! We do our best to make your time here as comfortable as possible! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

RT
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ROBERT T.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2018
cliente verificadoCliente Verificado
Categoría: Service
Great service
I called in on a Saturday, not only did they have the part they fit me in to have everything installed!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/02/2019 09:41 AM

Hello Robert, thank you so much for taking the time to write this wonderful review about our dealership! We can not tell you how much this recommendation means to us! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

JB
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JULIE B.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Freindly helpful people and great service.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/28/2018 02:48 PM

Thank you so much Julie for this wonderful review and recommendation! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

RW
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ROGER W.
Plummer, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2018
cliente verificadoCliente Verificado
Categoría: Service
Used to great service from this dealership.
The great service I receive from this dealership is
becoming "Old Hat"! A nice problem to have! For me!
Merry Christmas, and keep up the great work!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/26/2018 09:29 AM

Thank you so much Roger, for this wonderful review and quote! We are so pleased of becoming the "Old Hat" for you! We appreciate you choosing Mike White Ford and hope you had a very Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

HG
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HOLLY G.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2018
cliente verificadoCliente Verificado
Categoría: Service
Regular service
It is always good to know your vehicle is in good hands and checked over completely
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/22/2018 09:46 AM

Hi Holly. Thank you for taking the time to share your recent experience at our dealership. It is great to hear that we were able to live up to the expectations each time you visit. We appreciate you choosing Mike White Ford and hope you have a very Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.