Reseñas de DONNELL BROWN

Glorice M.

Washington, DC

2011 Hyundai Sonata

09/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The kind, friendly and professional employees.

The mechanic Juan was excellent and very courteous even as I drove in. He was ready to assist me before I knew what was wrong.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 10/07/2019 05:50 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating and your comments!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Karim Y.

Washington, DC

2012 Hyundai Veloster

09/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent

Thanks for quality service and friendly greeting

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 10/07/2019 05:45 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating and your comments!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Donna C.

College Park, MD

2017 Hyundai Elantra

09/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service

I've always had great customer service.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/21/2019 07:12 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Elizabeth J.

Washington, DC

2016 Hyundai Sonata

ReScore Reseña™

09/20/2019

Cliente Verificado

Categoría: Service

Mike Goldberg

Mike Goldberg is a manger that listens and is very knowledgeable about what is needed in the service center and that is customer service. No matter what customer service always wins.

Recomendado

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Elizabeth J.

Washington, DC

2016 Hyundai Sonata

ReScore Reseña™

09/20/2019

Cliente Verificado

Categoría: Service

Mike Goldberg

Mike Goldberg is a manger that listens and is very knowledgeable about what is needed in the service center and that is customer service. No matter what customer service always wins.

Recomendado

Reseña Original

09/17/2019

Tipo de Servicio: Repair

Categoría: Service

very disappointed.

poor service

No Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/17/2019 02:30 PM

Thank you for taking the time to complete the survey. I'm glad I got to speaqk with you this afternoon. I look forward to meeting you tomorrow morning and I assure you that we will get the issue resolved as quickly as possible.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Ashley N.

Beltsville, MD

2012 Hyundai Sonata

09/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Donnell Brown did a great job on making sure my vehicle was well taking care of.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/21/2019 07:31 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating anmd you comments made Donnell's day!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Seong Ho L.

Silver Spring, MD

2017 Hyundai Tucson

09/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Location

The College Park Hyundai Service Department need to improve the system in the management of customer's wait time and update of service process. Overall, the waiting time in the lounge is too long.

No Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/15/2019 05:54 AM

Thank you for taking the time to complete the survey. I will look thru our records of your visit to see how we can improve and will follow up with you. Your feedback will be used when coaching our staff.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Cliente verificado

Cheverly, MD

2017 Hyundai Sonata

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great team

Excellent service

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/21/2019 07:40 AM

Thank you for taking the time to complete the survey. We appreciate the 4 star rating and will work hard to earn the 5th star on your next visit.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Ezekiel W.

Silver Spring, MD

2018 Hyundai Santa Fe Sport

09/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very Satisfied

Everything went the way it's supposed to go. No complaints!

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/21/2019 07:41 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating and your comments!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Selina K.

Silver Spring, MD

2019 Hyundai Elantra

09/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Donnel is the best Associate to work with

Alison panics if Donnel is not at work that day, he is da Best.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/11/2019 07:06 PM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating, and your comments made Donnell's day!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Jeannette S.

Burtonsville, MD

2017 Hyundai Santa Fe Sport

09/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Staff are nice and prioritize communication - keep you updated on progress of your car's servicing.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/09/2019 04:16 PM

Thank you for taking the time to complete the survey. Your feedback is very important. I would like to find a way to work with your schedule and get this pesky check engine light resolved. I will be in touch.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Tommy W.

Hyattsville, MD

2014 Hyundai Sonata

09/06/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Prompt, friendly, courteous service staff.

The appointment was scheduled in advance. I was seen at the appropriate time and service began. In was kept in the loop as service prohressed. Completion of service was timely and the service representative explained what to expect ahead.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/06/2019 03:15 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Joyce T.

Hyattsville, MD

2014 Hyundai Santa Fe Sport

09/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

A great place to buy and have your car serviced.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/06/2019 03:13 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Sherri B.

Washington, DC

2018 Hyundai Tucson

09/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service...

Great service.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/06/2019 03:11 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Aylana A.

Burtonsville, MD

2017 Hyundai Elantra

08/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service!

Everything at this center went great from the technician to the service manager. The only downside were the older lady and younger gentleman who just let me stand there for 4min before even acknowledging me and letting me know they would be with me shortly. Very rude. Thankfully the Technician, Quinton and the Service manager made up for their rudeness. Definitely recommend them if you bypass those to at the front booth.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/02/2019 05:20 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating! Your feedback is very important to me so I can coach our staff more specifically to avoid some things from happenning in the future. I'll pass along your comments to Donnell & Quintin, I'm sure it will make thier day!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Carolynn A.

Upper Marlboro, MD

2014 Hyundai Elantra

08/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Made very comfortable by everyone there.

Great service from the time you walk in to the end of service. Everything that was done was explained both before and after the work was done.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/02/2019 05:15 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star ratingand your comments will make Donnell's day!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Russell P.

Washington, DC

2016 Hyundai Sonata

08/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

And timing is very good

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/02/2019 05:14 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Janice S.

Bowie, MD

2017 Hyundai Sonata

08/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Relax while you wait

Friendly, courteous servicemen. I like that I can wait while my car is being serviced. No problems so far with waiting time.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 09/02/2019 05:13 AM

Thank you for taking the time to complete the survey. We really appreciate the 5 Star rating and your comments!

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Cliente verificado

Laurel, MD

2017 Hyundai Tucson

08/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent

Always treated with respect when I am serviced here.

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 08/28/2019 06:17 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Kathleen D.

Silver Spring, MD

2019 Hyundai Elantra

08/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The customer service

Customer service

Recomendado

MICHAEL J G., Service Manager de College Park Hyundai respondió el 08/28/2019 06:05 PM

Thank you for taking the time to complete the survey. We appreciate the 5 Star rating.

Empleados con los que trabajó

DONNELL BROWN

SERVICE CONSULTANT

Mostrando Reseña 141 - 160 de 326 en total

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