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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

CJ
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Cecilia J.
Phoenix, AZ
2018 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Excellent attention with the customers,
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:14 AM

Thank you Cecilia for the excellent review.

We are lucky to have excellent customers like you and we look forward to being here for you whenever you need us.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JE
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Jaafar E.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Richard Is Awesome
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:12 AM

Thank you Jaafar, we agree Ricardo is awesome!

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KO
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Kimberly O.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always Above and Beyone
Thank you always for taking such good care of my baby Santa Fe!

Service Dept is FABULOUS!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/15/2020 09:05 AM

Kimberly, YOU are fabulous!

Thank you for choosing us and we look forward to seeing you and your baby again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
IW
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Ira W.
Phoenix, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service from Mike and the Earnhardt North Scottsdale team.
I am thoroughly impressed by the attention to detail and constant communication. I highly recommend them and will continue to.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 02:46 PM

Thank you Ira for the amazing review and recommendation.

We are so happy to be your dealer and we look forward to being here for you and your family for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
PA
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Patrick A.
Scottsdale, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earhardt Hyndai of Scottsdale is the best!
Have been going to Earnhardt's dealerships for years, but the one in Scottsdale is by far the best one..service after sale is crucial to me and I finally found a dealership that comes through every time...fair priced and quality workmanship AFTER the sale!! makes it really nice.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 02:45 PM

Thank you Patrick for teh wonderful review and recommendation.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and vehicles to come.  Thank you for choosing us.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JL
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Judith L.
Scottsdale, AZ
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Positive experience from service advisor
Ricardo went beyond what he needed to do to solve a problem. A rodent had destroyed wires to my air conditioning and he had the repair techs spend hours trying to find the problem. Cost was extremely reasonable and eventually solved. I usually go to my private car workshop verses my dealership so i was pleasantly surprised at the outcome.
Thank you Ricardo for trying so hard, i appreciate your caring.
Judy L
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:33 PM

Thank you Judith for the wonderful review and recommendation for Ricardo Garcia your advisor.

This is the time of year for those pesky rodents, they just love the warmth our engines leave behind and while they are in there all cozy they start thinking about a snack and then we get what you had, chewn wires and big headaches.  We hope you see no more rodents ever, but if you do we'll be here and we're happy to help whenever you need us.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Sedona, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
exceellent service representative
All questions answered, usually before asked Very knowledgeable and conscience.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:40 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
LV
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Leroy V.
Scottsdale, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GOOD JOB !!
I am always satisfied with the quality of workmanship and reliability of mechanical repairs , fluids installed and especially the costs !! Mr. Mike Southern, Service Manager , and my Service Adviser , Mr, Ricardo Garcia, are friendly , supportive and understanding of my many questions and requests!! !! .
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:58 PM

Thank you Lee for the wonderful review.

How many years has it been now?  Quite a few for sure.  It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
ES
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Erwin S.
Gilbert, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service!
As always, my service advisor Ricardo provided me with an outstanding service!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 02/04/2020 03:48 PM

Thank you Erwin.

My we have been together a long time now, since our old location, wow time does fly... It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KK
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Karin K.
Scottsdale, AZ
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent as always
Excellent as always
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/21/2020 10:54 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RM
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Rita M.
Scottsdale, AZ
2016 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome customer service
Ricardo Garcia was my service advisor when I took my car in for service. He went above and beyond all my expectations. I highly recommend this dealer to anyone.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/21/2020 10:54 AM

Thank you for the awesome review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JT
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Jeffrey T.
Mesa, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai Service
I have all my service done with Earnhardt Hyundai North Scottsdale due to the service and honesty I receive from Ricardo Garcia in the service Department.
I have never experienced better service with any of my other vehicles (Lexus).
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/21/2020 10:55 AM

What a wonderful review, thank you Jeffrey.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Phoenix, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service everytime so far.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/14/2020 09:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TL
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Thomas L.
Scottsdale, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Santa Fe Service
Service was prompt and reasonable cost.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/14/2020 09:34 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
PA
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Patrick A.
Scottsdale, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service dept has gotten great over the years..if you want great service, ask for a guy named Ricardo, he does a fantatstic job!
The last several rimes have been exceptional...service dept has gotten fabulous over the years..highly recommend!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/10/2020 03:02 PM

Thank you Patrick for the wonderful review and recommendation for Ricardo Garcia.

It has been many years now, and it has been our absolute pleasure to be your dealer.   Thank you for choosing us and we look forward to being here for you for all the years, miles, and vehicles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The professionalism of the service writer Ricardo Garcia
Ricardo Garcia treated me very professionally and ensured my car only received the service it needed.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/08/2020 08:56 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great experience
Awesome service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/08/2020 07:56 AM

Thank you for the awesome review~

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MK
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Margaret K.
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
very friendly people
Ricardo helps me all the time, I trust him and he is very respectful, he respond to my calls all the time when I am in need !
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/08/2020 07:55 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
GN
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Gerald N.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai North is the place to go ...
Everyone, is kind , helpful and not pushy.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:39 AM

Thank you Gerald for the great review.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
FP
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Frank P.
Florence, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My review
Good service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/07/2020 08:26 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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