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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

LH
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Linda H.
Scottsdale, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Servive
Great job, wonderful employees
No Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/23/2019 02:01 PM

Thank you Linda for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
BD
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Benjamin D.
Scottsdale, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service from entire staff including Tony Femiano.
We have worked with Service Advisor Ricardo for two years. We always receive excellent service from him.
He is a Professional and pays very good attention to our needs. We find him to be very informative and looking out for our best interest.
Thank you Ricardo !
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/18/2019 11:03 AM

What a wonderful review, thank you so much.

On behalf of all of us, thank you for choosing us.  We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Phoenix, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/18/2019 11:02 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
PK
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Peter K.
Phoenix, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great people providing great service on a great product!!
I bought my Hyundai at Earnhardt, and so did my wife, our son and our sons wife!! We recommend Earnhardt Hyundai to all our friends (and you too!!).
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/16/2019 03:37 PM

Thank you for the amazing review and for all your loyalty and support.

We are very thankful to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
VT
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Victor T.
Phoenix, AZ
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service adviser.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/16/2019 03:32 PM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

Congratulations on the new Palisade, we are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MB
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Melissa B.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always feels like family...
The service department is a stand-out at Earnhardt Hyundai North Scottsdale. Ricardo always makes me feel like a family member - and it's nice to feel you have someone on the inside looking out for you. The waiting area is relaxing and the popcorn is a tasty perk to enjoy while you wait!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/12/2019 04:08 PM

You are like family and from our family to yours, thank you for all your loyalty over the years, we've been at this a while now haven't we.

From the Entourage to the Santa Fe, it has been our pleasure to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
NA
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Nicholas A.
Peoria, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt N Scottsdale Excels
Recently scheduled a visit online with Earnhardt Hyundai N Scottsdale Service Dept and everytime I come back the service is better and better.
Thanks to the wonderful people at the dealership who that make it that way.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/12/2019 04:06 PM

Thank you Nicholas for the wonderful review and recommendation.

We are very happy to have been your dealer these many years now and we look forward to being here for you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Phoenix, AZ
2014 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Dealership
I love this dealership, so glad I got my car here and get my service here. Will never go anywhere else as long as the service and great people who care stay. Rare company!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/05/2019 01:03 PM

Thank you for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles to come.  Sorry I personally missed you this visit, but we'll try to solve that next time around :)

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Phoenix, AZ
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Very friendly. Also complete per quoted time or faster with excellent work
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/05/2019 02:22 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
CJ
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Cecilia J.
Phoenix, AZ
2018 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
They take care customers
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2019 03:25 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
CF
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Carla F.
Scottsdale, AZ
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Oil change and tires rotated - Ricardo was great-I was in and out in the state time- and for the first time in many visits my car was washed .
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/04/2019 03:24 PM

Thank you for the excellent review and recommendation for Ricardo Garica your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
LF
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Linda F.
Cave Creek, AZ
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great friendly honest service
great friendly honest service - Ricardo rocks :-)
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/02/2019 07:15 AM

Thank you Linda, Ricardo does rock!

We are very happy to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KL
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Karen L.
Phoenix, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service
Ricardo has been taking excellent care of my Sonata and provides the expertise I count on to make sure my vehicle is in top condition!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/27/2019 10:12 AM

Thank you for the great review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TP
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Terry P.
Scottsdale, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ricardo does
Great customer service. Was able to drop off and pick up in time
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/27/2019 10:12 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
SP
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Suzanne P.
Peoria, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people and teamwork
Please keep the sales team out of the service department. I will come to you when I am ready to buy.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/12/2019 03:18 PM

Thank you Suzanne for the wonderful review and endorsement. 

It has been our pleasure to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
NS
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Norman S.
West Bloomfield Township, MI
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership
Great service and personnel.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/11/2019 11:15 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
MK
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Margaret K.
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/10/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ricardo Garcia
I took my car and I will still do because they know what they are doing
Thank you Ricardo for your help
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/11/2019 08:49 AM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
VD
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Vince D.
Scottsdale, AZ
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
5 star
Ricardo is fsbulous
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/06/2019 03:59 PM

Ricardo is fsbulous!

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TV
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Thomas V.
Scottsdale, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service visit
Great staff. Upfront service and cost explanation. Work done in a timely manner plus the car wash!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/04/2019 03:51 PM

Thank you for the excellent review and recommendation.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RM
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Roger M.
Scottsdale, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE FROM GREAT PEOPLE
We have been Earnhardt Hyundai (North Scottsdale) customers for a several years. This is an outstanding operation. The service department especially never disappoints and is always accommodating when it comes to servicing our vehicles. Our service contact, Ricardo is a master of customer service and care. Both my wife and I appreciate his attention to our vehicle needs. We can't say enough about him and the entire service group at Earnhardt Hyundai.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/05/2019 12:10 PM

Thank you Roger for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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