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SureCritic / Concesionario Hyundai / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1101 reviews)
79

Reseñas de Mary A Carter

TO
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Trisha O.
Fort Worth, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always a great service visit
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:44 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
PL
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Paul L.
Arlington, TX
2017 Hyundai Ioniq Hybrid
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
We keep going back
Hiley had a great deal when we bought the car.
I have been very pleased with the service everytime since then.
It has been two years since purchase. Every other time I have bought a car, I have long moved on to the neighborhood oil change places by now.
Not with Hiley. I love the service there, so I keep going back.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:40 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
BM
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Beverly M.
Crowley, TX
2015 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
I have always have Hiley do the service, because they are always fast and dependable. Mary helps me and always can answer my questions, friendly and does a fantastic job. I have recommended Hiley to friend and we have brought out 2005 Hyundai for service. Great job and Merry Christmas and great 2020!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:41 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
IR
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Ian R.
Burleson, TX
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional, friendly staff
Professional, friendly staff
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:42 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SG
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Shirley G.
Burleson, TX
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mary
Fruendly employees
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:42 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JA
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Judy A.
Cleburne, TX
2014 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very professional & polite
Mary is my Customer Service rep & has been for several years. LOVE HER! She is so nice & knowledgeable. Makes sure I am taken care of in a timely manner. Very satisfied!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/26/2019 07:43 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
AL
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Alexis L.
Burleson, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
This is the first Hyundai that we've owned and it's really been a great vehicle. When getting it serviced they've provided excellent customer service - above and beyond!! My first oil change, they drove me home then brought my car to me so I didn't have to even leave my house again! Also, have never tried to up/ over sell me on service. They've informed me of service they'd recommend, such as realignment (mine was ot of alignment) but never tried to do the nickle dime up sale I've experienced elsewhere.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/21/2019 08:37 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JH
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John H.
Fort Worth, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Mary, my service advisor was great. She answered all my questions and provided great customer service.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/20/2019 04:52 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SU
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Stacie U.
Burleson, TX
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service from an awesome service team, starring Mary!
Awesome service team and they give you awesome service! Was in and out in no time- car was left looking better than when I came in- they washed it, fixed it, and left it perfect! AND MS. MARY: she’s always AWESOME! Knows her stuff and is a very valuable asset to Hiley Hyundai Burleson!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/20/2019 12:44 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
DR
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Desiree R.
Forest Hill, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Mary was helpful and provided amazing customer service.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/20/2019 12:44 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
AS
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Amy S.
Keene, TX
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best service in the metro plex
Burleson Hyundai has the best customer service in the metroplex. Mary in the service department went overboard to accommodate my schedule and needs
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/20/2019 12:45 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Fort Worth, TX
2016 Hyundai Santa Fe Sport
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
I love the Hiley experience. I appreciate the professionalism and the excellent care of my vehicle. Thank you!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/19/2019 08:13 AM

Good afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
RC
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Rosen C.
Crowley, TX
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good and timely service and friendly staff.
I will definitely come back and hopefully the service will continue be the same.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/11/2019 03:27 PM

Good afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customers service
In and out take care of your needs keep you on the road with safety
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/10/2019 12:57 PM

Good afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SK
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Sheron K.
Fort Worth, TX
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome customer service
Mary is the reason I continue to return for service. Her attention to detail and she takes time to answer your questions and concerns.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 12/05/2019 07:20 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
MM
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Michael M.
Mansfield, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
timely service
oil change, tire rotation, and car wash were done timely and future maintenance work was outlined.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 11/26/2019 07:54 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
DS
gravatar
Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Great Custer service manger and service techs. Mary is awesome.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 11/23/2019 08:00 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
LD
gravatar
Lisa D.
Burleson, TX
2019 Hyundai Santa Fe Xl
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
I have truly enjoyed my experience with Hyundai! Everyone is so friendly, helpful and knowledgeable. I have never felt so welcomed by any other dealership as I have here. I will continue to purchase from Hyundai!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 11/19/2019 09:58 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
OC
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Olga C.
Milford, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service and friendly staff
Staff is very caring, friendly and provides great service
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 11/19/2019 09:58 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
BM
gravatar
Bryan M.
Burleson, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Buying the car was Easy and I got exactly what I was looking for after looking online.

The Service was fantastic, my first service was painless. The air was low in the tires, Winter had started to set in, and the oil needed a change. They went ahead and washed it as well. There was a software update that was taken care of and 1.5hrs later and it was ready to go back on the road.

I sat and drank Coffee the whole time, and the Staff was fun!

They were training a new employee and you could tell they were starting to work like a team onsite.

Great Job all around.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 11/15/2019 06:06 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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