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SureCritic / Concesionario Hyundai / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1101 reviews)
79

Reseñas de Mary A Carter

PK
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Peter K.
Arlington, TX
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
A place to refer a friend
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 03/07/2020 08:19 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SU
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Stacie U.
Burleson, TX
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service department is great and Ms. Mary is awesome, as always!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 03/07/2020 08:13 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JW
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Jeffrey W.
Crowley, TX
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Recent vehicle srvice
The staff is courteous and professional.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/29/2020 08:00 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best service.
This is hands down the best service department I have been to. Mary Carter always goes above and beyond to take care of my vehicle.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/27/2020 11:49 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
TP
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Thi P.
Arlington, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
I’ll be back in the future
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/22/2020 08:02 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Mary,
Is my go to service department representative.
Always has a smile, can be counted on to keep you updated.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:58 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
KJ
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Kartrica J.
Crowley, TX
2007 Hyundai Entourage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Customer Service. Mary
They were helpful, making sure my needs were met.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:26 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JR
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Jose R.
Fort Worth, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They make things right
Good job
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:12 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
TB
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Tamera B.
Fort Worth, TX
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A smile always awaiting me at Hiley
Big thanks to Mary Carter who got to me in less than a minute when I was dropping off my vehicle and handled it all for me very professionally. Mary also arranged a shuttle to come and pick me up when my vehicle was done everything was quick and done correctly and everyone was courteous
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:11 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Iredell, TX
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Very helpful
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:21 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
HD
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Hugh D.
Burleson, TX
2019 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/19/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
OIL CHANGE AND COMPUTER UPDATE RECALL
Communication was good and no issues with the work completed other than it took longer than I was expecting. Took almost an hour and a half for an oil change an a computer update. Dealership is suggesting an oil change be done every 3750 miles which is half of what the maintenance book recommends. I usually get them done at 5000 miles anyway just because traffic is heavier in this area and its much easier to remember to get them done on an even mileage like 5000, 10,000 15,000 etc. All other aspects of the visit went ok.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/20/2020 07:10 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Grandview, TX
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good customer service.
Very helpful and fast on repairs:

Hold music is terrible. If you get put on hold get ready to be taken back to the mid 80’s arcade electric avenue robotic atmosphere.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/17/2020 02:16 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
TE
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Troy E.
Fort Worth, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Troy Eastland Jr CSM /E9 Ret.
They did as always and great job and I will most likely buy another vehicle from this dealership in the next 30/45 days
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/11/2020 10:49 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

 

Empleados con los que trabajó
MC
Mary A Carter
RF
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Ronald F.
Duncanville, TX
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Mary and staff have always been great!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/11/2020 10:46 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Fort Worth, TX
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Always a good experience.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/11/2020 10:45 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service my vehiclecare ab
Good
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/05/2020 11:51 AM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
KJ
gravatar
Kartrica J.
Crowley, TX
2007 Hyundai Entourage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Customer Service.
My Service Rep Mary was great!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/01/2020 08:09 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Mansfield, TX
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Fast and reliable
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 01/31/2020 04:18 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson
Respond

Empleados con los que trabajó
MC
Mary A Carter
KY
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Kiandria Y.
Crowley, TX
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great place and people .
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 01/31/2020 04:18 PM

Good Afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SB
gravatar
Shawna B.
Fort Worth, TX
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Welcoming
Speedy and polite service! Thank you!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 02/01/2020 08:10 AM

Good Morning,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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