MC

Mary A Carter

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1101 reviews)
79

EP
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Earl P.
Granbury, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My First Oil Change
I went in for my first oil change and they did all my routine maintenance AND washed my car...IN UNFER AN HOUR! Great Job!!!
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 06/10/2016 02:38 PM

Thank you for taking the time to give us a review. if I can be of any assistance, please do not hesitate to call me.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

TM
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Todd M.
Burleson, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best in the DFW Aera
The entire staff is fantastic. They never try to gouge us or tack on a bunch of extra services and considering they will know your Hyundai better than anyone, I don't think you really save anything by getting it serviced at any of the "quick lube" places. They are thorough, fast (within reason), and competitively priced. They even do a great job with the complimentary car wash. As long as we own a Hyundai, we won't be going anywhere else.
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 06/02/2016 05:22 AM

Thank you for taking the time to write us a review, we appreciate your comments. Please do not hesitate to call me I can be of any assistance. Once again thank you.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

CS
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Carey S.
Mansfield, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Keyless Remote and more.......
I took my car to Hiley to get a new fob and have it programmed. The Service Dept informed me that there were 2 outstanding recalls on the vehicle, one required replacement of the alternator. Key fob....check......recalls......check......all in less than 24 hours. Thank you Hiley Hyundai!!!
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 05/23/2016 07:32 AM

We would like to Thank you for taking the time to give us a review, and the kind words. Your feedback is greatly appreciated Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

TM
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Thomas M.
Benbrook, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/21/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance plan only good at original dealership.
Maintenance was very good. No seating outside for smokers.
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 05/23/2016 07:30 AM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. We will look into your suggestions. We want to make sure our clients feel comfortable while visiting our dealer. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

Cliente verificado
Crowley, TX
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hiley Touch
Nice place to take your vehicle. They are pretty thorough with their service.
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 05/20/2016 02:55 PM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated Please do not hesitates to call me if I could be of any assistance. 

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

MM
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Mark M.
Cleburne, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
never a doubt
Great staff, very attentive, first class every time
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 05/18/2016 05:00 PM

Thank you for taking the time to give us a review.  Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

PS
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly service
I always go back for all my car services at Hiley Hyundia in Burleson
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 05/18/2016 01:58 PM

We would like to Thank you for taking the time to give us a review,  Please do not hesitates to call me if I could be of any assistance.

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

LB
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
fast reasonable.
close to home. convenient fast.
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 04/27/2016 01:15 PM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and Fast service
Service personnel are so nice, friendly and get the job done as promised
Recomendado
Carlos F., Service Manager de Hiley Hyundai of Burleson respondió el 04/18/2016 07:16 AM

We would like to Thank you for taking the time to give us a review, your feedback is greatly appreciated. Customer satisfaction is our number one goal. Please do not hesitates to call me if I could be of any assistance. Once again thank you

Carlos Fonseca
Service Manager
Hiley Hyundai of Burleson
(817) 945-9900
cfonseca@hileyhyundai.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.