Mary A Carter

Good morning Mack.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

This 5 Star rating system is how Hyundai grades our service performance to our clients.  We will always strive to exceed your expectations for your service experience. 

We look forward to exceeding your service needs for many years to come. 

Good morning TY.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for the kind words and for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good evening Molly.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I can understand your frustration with Hyundai Motor Company regarding recall notifications.  I'm new to Hyundai, but can assure you Hyundai has the client's best interest when it comes to safety and satisfaction.  I'm sorry to hear that you are still having issues.  I left a voice mail for you today and would like to speak with you regarding the issues you are still having, and go over a few more things with you.  Please call at your convenience.  I look forward to speaking with you.   

Sincerely, 

Good morning Molly.  It was a pleasure speaking with you.  Thank you for the updated survey and I look forward to the opportunity to correct the issue with your Tucson. 

Have a great holiday and safe travels to you and your family.

Good afternoon Joseph.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  It's nice to know our service is always to your satisfaction. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good afternoon Claudia.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm very happy to know that you had a much more pleasant experience on your most recent service visit. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good afternoon Carol.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I'm very happy to hear that you had a pleasant experience at our service department. 

I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Pamela.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  

I'm glad we were able to help you out during your trip and get you back on the road. 

Happy Holidays to you and your family! 

Good morning Ann.  Welcome to the Hiley Hyundai Family.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Glad to know your first service experience was a friendly and timely one. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

Good morning Charles.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey. I'm happy to hear our staff was friendly.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  I'm glad to hear that We look forward to exceeding your service needs for many years to come. 


JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good evening.  It was a pleasure talking with you yesterday.  I apologize that you are still having issues with your vehicle, but I appreciate you allowing me the opportunity to address the issues you are currently having.  Thank you for your feedback and I look forward to hearing from you. 

Respectfully,

Good morning John.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I am sorry to hear that you had difficulty in setting an appointment.  I left you a voice mail this morning and would like to know what issues you were having so I can get them addressed.  We always want our appointment process to be as streamline and convenient as possible for clients.  I look forward to hearing from you.

We look forward to exceeding your service needs for many years to come. 

Good morning Susan.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey. 
Glad we could shorten your commute for all your Hyundai needs. 

Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 



JD Kimbrough
Service Manager
Hiley Hyundai
817-945-9900
jkimbrough@hileyhyundai.com

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

 

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

 

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

 

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

 

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience. 

I apologize that you felt the service advisor and technician's actions were directed towards you, but I don't believe that was the case.  However, I never want our clients to perceive we don't believe them.  I've spoken to both the advisor and technician about their professionalism in the presence of our clients.  I'm glad to hear that your pick up experience was much better. 

We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

Good afternoon.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com

Good morning.  My name is JD Kimbrough and I'm the new Service Manager here at Hiley Hyundai.  I would like to personally thank you for taking the time to complete our survey.  Client feedback is very important to us, as we continue to grow and make every effort to provide an Excellent Client Experience.  We look forward to exceeding your service needs for many years to come. 

 

Kind regards,

JD Kimbrough
Service Manager
jkimbrough@hileyhyundai.com