JR

JAY L REDDEN

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(307 reviews)
70

JB
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Janette B.
Loves Park, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
1st service
Very fast service
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/09/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

DW
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Don W.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
still good
service was efficiently done.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/08/2020 05:11 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

CH
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Corey H.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
AWESOME STAFF !!!!!
The staff and technitions at Hyundai on Perryville are the best !!!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/05/2020 10:32 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

BM
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Berenice M.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
?
?
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/05/2020 05:26 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great personal service
Great staff and service
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/02/2020 12:42 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Rockford, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
FRIENDLY AND DO GREAT JOB BUT WARNING VERY PRICEY
THEY DO GOOD WORK BUT PRICE IS OUT OF LINE
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/02/2020 12:42 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JJ
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Jesica J.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
In and out no problem
No issues, dropped off and picked in a timely manner.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/28/2020 01:42 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Winnebago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always on Time and Efficient
The service is always right on time and efficiently performed.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/28/2020 06:15 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

DS
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Dianne S.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department
My car had a recall.During this time, everything was handled safely,and promptly. I am always impressed with Hyundai!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/22/2020 08:05 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Freeport, IL
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Service was good.
They kept me informed and got my vehicle fixed and back to me.
Recomendado
Empleados con los que trabajó

ES
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Eric S.
Roscoe, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
05/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Abilities
Of you need real work preformed, not the place!
No Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/18/2020 02:55 PM

Good Afternoon,
   Thank you for the feedback from your recent visit with us here . We would not refuse to diagnose further , but during inspection your motor was locked up . When that happens something has let go internally and seized which there is metal debris and particles . We could of definitely torn the motor down and apart , but it would be relative to wasteful money. unfortunately if the motor seized a partial repair is not recommended  because there is catastrophic damage . Sadly motor are not built like in the old days and there are so many screens and clearances that if anything is off or there is metal built up will cause severe issues in a new motor . Hyundai itself doesn't have us do complete motor overhauls . The timing chains are not serviceable unless you have noise and its caught early, otherwise its too late and major failure . any questions please feel free to call me 815-229-0089  

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Davis Junction, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly & Accommodating
Service dept was awesome starting with the phone call to let me know my vehicle was done to making arrangement for me to pick it up . First appt with new Santa Fe was during COVID. We were able to work around both our schedules. Bret was nice enough to drop off my key at my work since I was unable to pick up my vehicle during their hours they were open.
This is our 2nd Santa Fe from Perryville and we sent our daughter there who also purchased. Bryan O'Hern was great.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/18/2020 05:27 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JB
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Janet B.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfied
I brought my car in for an oil change/rotate tires. I felt very safe with their self distancing procedures.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/18/2020 05:26 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Roscoe, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Always friendly, polite and helpful.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/14/2020 11:09 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

EG
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Elizabeth G.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I was very pleased with the service center. The staff was courteous and went above and beyond to make things easy and safe. Thank you very much!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 05/04/2020 05:38 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

MP
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Michelle P.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great on recalls
Timely & kind.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/30/2020 02:20 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

DB
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David B.
Lanark, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They very personal
They are very nice when you talk to them. They take care of you and you’re car right away. And they have good coffee
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/29/2020 12:56 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

TW
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Terry W.
Poplar Grove, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Went out of there way to solve my issues
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/28/2020 06:05 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

SP
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Sara P.
Loves Park, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
I usually never have any complaints about Hyundai. I do realize that these are extraordinary times we are in. But I brought my car over for scheduled service, and the warning on my dash wasn't reset. So everytime I turn the car on I get the message saying I am so many days past due for service. I really would think that is standard procedure. Guess not........
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/28/2020 06:04 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

PG
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Pamela G.
Belvidere, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
COVO19
Even though we are dealing with this problem virus Hyundai on Perryville has been very professional and wonderful to work with! Keep safe everyone!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/24/2020 11:12 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.