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JAY L REDDEN

Hyundai On Perryville
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(307 reviews)
70

Reseñas de JAY L REDDEN

LT
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Louis T.
Rockton, IL
2020 Hyundai Palisade
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Washing a car should include drying it off to prevent white soap rings appearing on the surface of a dark colored vehicle
I like the complementary maintenance
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 09/03/2020 05:23 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time. I apologize as we do not usualy dry the vehicles, we use a spot free rinse. Feel free to stop by and we will run it through our car wash again for you.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
DK
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Dijana K.
Machesney Park, IL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Friendly and professional staff. I will definitely go back.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 08/25/2020 11:36 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
DH
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Dorothy H.
Rockford, IL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dorothy H.
the service manager and what he except out of his crew .when i take my car in for service it like visiting with family
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 08/12/2020 07:57 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Poplar Grove, IL
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
They have always been great, very oolite and courteous. also, very prompt and helpful.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/31/2020 05:18 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Davis, IL
2010 Hyundai Elantra Touring
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place to have you Hyundai serviced
Very professional from the time you check in to the time you check out.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/30/2020 01:38 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
LB
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Lisa B.
Cherry Valley, IL
2017 Hyundai Ioniq Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perryville Hyundai
Hyundai on Perryville takes great care of my Ionic. Friendly and helpful service people too. Trust them to do all maintenence on my car.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/29/2020 05:20 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
VL
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Vicky L.
Rockford, IL
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people to deal qith
Takes care of my new Tucson. Only problem is they didn't reset my service indicator on car for next service date. Otherwise extremely happy
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/17/2020 01:45 PM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
KF
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Karen F.
Loves Park, IL
2017 Hyundai Elantra
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
This place does not actually fix the car problems
I will never ever buy another Hyundai. I have had 2 new elantras that stopped running well after 30000 miles and dealership can not find anything wrong
No Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/15/2020 03:29 PM

Good afternoon,

I actually just spoke to your husband a couple hours ago about bringing your car back in . The first visit we Performed the software update recall per Hyundai . The second visit we couldn't duplicate any issues after test driving your vehicle. We would love to find the issue for you once we can actually get it to happen . As I explained to your husband , Hyundai doesn't pay us if we can find anything with your vehicle . Thank you we look forward to seeing the vehicle on Monday to check it out again for you . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
RB
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Randall B.
Rockford, IL
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No problem getting things fixed.
They do good work
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/15/2020 11:37 AM

AWESOME , thank you for the feedback from your recent visit here with us at Hyundai On Perryville .We appreciate the great review and look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Byron, IL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Owner
Good, timely service
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/13/2020 05:22 AM

AWESOME...
    Thank you for the feedback from your recent visit here with us a Hyundai On Perryville , we look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
MD
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Mary-Margaret D.
Marengo, IL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people and the service!
Love the care and respect I always receive when I bring my car in for service!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/07/2020 03:17 PM

FANTASTIC ,
     Thank you for the great review , even though i missed you guys when you were here . Look forward to seeing you next time . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
RJ
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Rita J.
Rockford, IL
2013 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful Place
It is a great place to go to get your vehicle fixed in Rockford, Illinois
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 07/03/2020 05:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Polo, IL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great communication. Fast service.
Thought everyone was very professional and accommodating. Quick service with a smile. Reasonable charge. Will return.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/29/2020 12:20 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
WG
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Warren G.
Winnebago, IL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Keeping my car in top notch shape
I always take my car to Hyundai on Perryville. This month when the representative asked me how my car was running, I told him that it did not start consistently. The technician checked the battery and advised that a new battery was advisable. They took the time to replace the battery. It now starts right up and I feel confident I won't become stranded.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/24/2020 01:30 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Cliente verificado
Rockford, IL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
My car had a part that needed repair that was still under warranty. Hyundai on Perryville had me pick the car up later that day because they needed to order a part. Once the part was in and I brought it back, they realized the part they replaced didn’t work and they needed to order another part. Instead of having me come back, they set me up with a rental until my car was ready. They also stayed in contact with me throughout the time they had my car.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
NJ
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Nancy J.
Davis Junction, IL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Andrew was patient and helped us make tge right choice.
Your sales rep Andrew went above and beyond by providing 5 star service. He was patient with my self and husband answered all concerns and helped us determine best auto for our needs.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/23/2020 05:21 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
CH
gravatar
Corey H.
Rockford, IL
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
AWSOME STAFF
AWESOME AS USUAL !!!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/17/2020 10:29 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
MF
gravatar
Marilyn F.
Poplar Grove, IL
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE
Their service was great. Very thoughtful concerning the safety of their clients, under the difficult circumstances. Very friendly and professional.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/16/2020 12:31 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
LB
gravatar
Lisa B.
Loves Park, IL
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service Dept
My visit was very efficient. I also asked them to check my battery.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/16/2020 11:01 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
JV
gravatar
Jodi V.
Rockford, IL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Grandma42boyzz
Oil change and topped off the fluids for our trip
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 06/15/2020 12:18 PM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
JR
JAY L REDDEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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