JR

JAY L REDDEN

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(307 reviews)
70

DM
gravatar
David M.
Machesney Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Setvice
Great people and service.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/20/2020 06:10 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Freeport, IL
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Service was good.
They kept me informed and got my vehicle fixed and back to me.
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/16/2020
Tipo de Servicio: Repair
Categoría: Service
Friendly
As far as service they were good and helped me out.
Hyundai supplied tow truck and rental car. Disappointed in vehicle. Burned oil and then had to HV new engine at 80,000 miles. Will eventually trade this vehicle
No Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/20/2020 08:35 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . Let us look into this and we will reach out soon . 

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

DH
gravatar
Darlene H.
Rockford, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
111
0111
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 04/16/2020 10:13 AM

Thank you for the feedback from your recent visit here with us at Hyundai on Perryville . We appreciate the great review and look froward to seeing you next time .

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

RB
gravatar
Randy B.
Loves Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Friendly staff, and the service was quick and hassle free! Very happy!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JA
gravatar
Jon A.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Life saving service
I love the service team at Hyundai on Perryville because they do great work. Last time I was there I got out of my car and thought I was dying, I told the service man I needed to get to a hospital, he said I’ll get an ambulance, I said I need it faster than that because I believe I’m having a stroke. The service manager overheard the conversation and said take him in the company van. I believe they saved my life.
Now thats 5 star service
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 03/23/2020 08:10 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future. I am very happy to hear that you are doing much better.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

TL
gravatar
Todd L.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
They stand by their warranty.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 03/20/2020 10:33 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

LH
gravatar
Linda H.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Repeat customer
We’ve had 4 Hyundais. Hyundai on Perryville keeps our business because of their outstanding sales and service.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 03/18/2020 04:32 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

ML
gravatar
Martin L.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
Great service highly recommended
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 03/17/2020 01:26 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JB
gravatar
Joseph B.
Machesney Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good work
The work was done well.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/25/2020 11:44 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JA
gravatar
Jon A.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very pleased with car & service
I love my HyundI Azera; it is an affordable luxury car with all the safety & creature comforts that I require.
It’s like having an expensive European car for half the money. If you want high qualify performance, All the latest safety Features, with wonderful styling, & your not mad at your money, I highly recommend this car
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/20/2020 04:25 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Algonquin, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
They fit me in for an oil change on short notice and it was done quickly
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/19/2020 12:51 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

Cliente verificado
Winnebago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy to work and very accommodating.
Easy to work with and very accommodating.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/11/2020 01:40 PM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

TM
gravatar
Tracy M.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient Service
I only brought in my 2013 Hyundia Sonata for an oil change. Getting an appointment was convenient. I was also offered shuttle service to my job as well.
I really appreciated the option!
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/06/2020 11:35 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JR
gravatar
James R.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
James Robertson
very friendly and interested in me as a person
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/04/2020 10:51 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

NC
gravatar
Nora C.
Beloit, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
On time and no surprises
The service department is always ready for my car, we discuss possible issues that may come up and after the service, they fully explain the work and are ready with a printout for my records.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 02/03/2020 04:24 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

WW
gravatar
William W.
Poplar Grove, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
tgreat people to do business with
very knowledgeable and pleasant to work with
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 01/31/2020 04:27 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

GG
gravatar
Gary G.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE
From the moment I first visited this dealership I have been amazed at how great the person who work there are and everyone is a professional in their area of expertise. Buying my car was a great experience and every time I return for service I am extremely happy with the service personnel and the job they do.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 01/28/2020 11:29 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

BS
gravatar
Ben S.
Rockford, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Helpful staff
Everytime I call they are kind and courteous. They help me with all my issues and get me in withing a reasonable time frame. Also they've fit me in for an oil change in a pinch which was extremely helpful. Great staff.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 01/28/2020 04:15 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

TC
gravatar
Thomas C.
Poplar Grove, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
10
10
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 01/27/2020 10:41 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó

JC
gravatar
Jill C.
Freeport, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cust
Very efficient. I liked the car wash.
Recomendado
Bret B., Service Manager de Hyundai On Perryville respondió el 01/08/2020 11:55 AM

Thank you for taking the time to complete our survey. We thank you for your business and look forward to servicing your vehicle again in the future.

Bret Bokker
Service Manager
815-229-0089
Bret.bokker@driveanderson.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.