EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Joliet, IL

2018 Hyundai Elantra

11/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Manager

Always take good care of me

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/11/2019 09:08 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2019 Hyundai Santa Fe

11/07/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

good service

comments

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/07/2019 01:56 PM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2016 Hyundai Sonata

ReScore Reseña™

11/07/2019

Cliente Verificado

Categoría: Service

So I did reach out to me regarding the issue that I had with my vehicle

As of today 11/7/2019 (thursday) the low pressure tire indicator haven't came on

Recomendado

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2016 Hyundai Sonata

ReScore Reseña™

11/07/2019

Cliente Verificado

Categoría: Service

So I did reach out to me regarding the issue that I had with my vehicle

As of today 11/7/2019 (thursday) the low pressure tire indicator haven't came on

Recomendado

Reseña Original

11/01/2019

Tipo de Servicio: Maintenance

Categoría: Service

The issues I've had & to many return visits for the same issue

I took my vehicle in for a tire rotation and a filter to be changed. Once I arrive home, i ran an errand later & my low tire pressure indicator light came on it was not on prior to going to the dealership

No Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/01/2019 10:50 PM

Hello,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Empleados con los que trabajó

HM

Harace M.

Riverdale, IL

2016 Hyundai Sonata Hybrid

10/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service of Eddie Velaga the Service Writer

I Appreciate McGrath Dealership and the Staff because they treat me like a Family member of McGrath. Eddie is the Greatest Service Writer that I ever had an he deserved a Promotion and a Raised.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 10/21/2019 04:50 PM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

CA

Candelario A.

Chicago, IL

2017 Hyundai Santa Fe Sport

10/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They really know their job well

Love this place they are very attentive and are true professionals

Recomendado

Empleados con los que trabajó

RF

Rose F.

Chicago, IL

2011 Hyundai Sonata

10/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!!

Always pleasant when you enter the service department. They always explain to you what you need and why. They tell you how much the repair or service will cost, no surprise. Eddie Varga always takes care of me. He is always upfront with me.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 05:48 PM

Hello Rose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

VL

Virginia L.

Chicago, IL

2013 Hyundai Accent

10/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Great service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 05:51 PM

Hello Virginia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AW

Annie W.

Chicago, IL

2016 Hyundai Tucson

10/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people who work there

Good place to take your car, they answer your questions

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2019 05:52 PM

Hello Annie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PM

Porfiria M.

Cicero, IL

2018 Hyundai Kona

10/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Good service and very professional

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/08/2019 05:37 PM

Hello Porfiria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

WG

Wesley G.

Chicago, IL

2017 Hyundai Elantra

10/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service staff makes it great

The service staff are the best. They remember customers by names. They are always smiling and may you welcome. One thing you need more loaner cars. That won’t stop me from buying your cars.?

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/08/2019 05:35 PM

Hello Wesley,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SG

Sandra G.

Franklin Park, IL

2017 Hyundai Tucson

10/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Bad Muffler

Not interested in stating what I really think right now.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/02/2019 05:38 PM

Hello Sandra,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

JS

Josephine S.

Chicago, IL

2017 Hyundai Tucson

09/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Great service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/01/2019 05:37 AM

Hello Josephine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JO

James O.

Chicago, IL

2013 Hyundai Sonata

09/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

EDDY VELLEGA GIVE THE BEST SERVICE AND LISTEN TO YOU ABOUT MY CAR

very good job

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/01/2019 05:47 AM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2012 Hyundai Genesis

09/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

Staff has always been professional and Service has always been completed accurately and in a timely manner.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/23/2019 05:31 PM

Hello Waldretta,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2012 Hyundai Sonata

09/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Communication

Need to read notes

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:28 PM

Hello Mae,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

JM

James M.

Chicago, IL

2009 Hyundai Azera

09/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service and the service advisor that took care of me

Ed Velega and I have been friends since I brought my car in for service 10 years ago.
He has been very helpful in recommending whatever I need to keep my Azura in good shape.
I am very grateful for all his help.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:44 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PO

Pamela O.

Chicago, IL

2018 Hyundai Santa Fe Sport

09/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I like the service

I enjoy coming there people are friendly,I only had one problem not this time but the time before my car got damaged and no one told me, I didn’t realize it till the next morning and I couyprove it but I knew but besides that I enjoy having my car serviced there I just check my car now when I leave thank you

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:44 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LW

Leroy W.

River Forest, IL

2017 Hyundai Sonata

09/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

While it took longer than anticipated, there was a problem that needed to be resolved.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:45 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DJ

Doris J.

Chicago, IL

2006 Hyundai Sonata

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

There's everything you need to wait for your car.ar.

Overall a 10. ?

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:45 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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