EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Bensenville, IL

2013 Hyundai Elantra Coupe

07/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Trusted Service

I am confident in bringing my vehicle to McGrath City Hyundai for regular maintenence. I know that they will do a great job of inspecting my vehicle and letting me know about required services that will help my Elantra run as designed.

Every staff member I encountered was pleasant !

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/27/2019 10:43 AM

Hello Ilda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SA

Sheila A.

Chicago, IL

2008 Hyundai Santa Fe

07/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

they do what they say they're gonna do and do it well. they get the car back out of service on a timely basis.

We had both fuel level sensors in the gas tank replaced. It was expensive, but the cost was fair and the work was finished 24 hrs before promised. Service adviser Ed Vellega is knowledgeable, accommodating, and customer-sympathetic.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/24/2019 09:44 AM

Hello Shelia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AC

Alina C.

Cicero, IL

2019 Hyundai Tucson

07/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Once again blown away with the service and treatment I received. I was very happy with my service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/24/2019 09:46 AM

Hello Alina,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MC

M C.

Chicago, IL

2012 Hyundai Sonata

07/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Ed Velaga takes the time to listen to the problem and makes sure it is solved. Very trustworthy.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/24/2019 09:47 AM

Hello M,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MP

Maria P.

Cicero, IL

2011 Hyundai Sonata

07/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The people who serve you

It was estimated for a longer time it he did it in less of the time expected

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/20/2019 09:47 AM

Hello Maria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

BJ

Brad J.

Maywood, IL

2011 Hyundai Sonata

07/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great job

Excellent professional service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:12 PM

Hello Brad,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HR

Herman R.

Elmwood Park, IL

2008 Hyundai Accent

07/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Excellent as always! Good quick service!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:11 PM

Hello Herman,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TL

Tiffany L.

Chicago, IL

2011 Hyundai Sonata

07/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

Friendly and experienced team members. Edward was knowledgeable and able to get everything fixed on my car in one day.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:08 PM

Hello Tiffany,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RJ

Ronald J.

Chicago, IL

2018 Hyundai Sonata

07/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ed

Fast work

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:08 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AM

Adrienne M.

Chicago, IL

2002 Hyundai Santa Fe

07/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service Dept

Great service department but I find these surveys really annoying. Ignored the first survey and got two followup phonecalls asking me to complete. Really, really annoying.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:03 PM

Hello Adriene,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JM

John M.

Elmwood Park, IL

2011 Hyundai Sonata

07/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service is top notch

Can't beat the service, just like to see prices held down!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:16 PM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Westchester, IL

2017 Hyundai Tucson

07/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick service

Easy to reach the service department. Nice people. Good answering questions.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:18 PM

Hello Wendy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KC

Kwtay C.

Berwyn, IL

2013 Hyundai Elantra

07/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change

I would recommend buying a car because sales was fine but I would not recommend getting service done at this dealership.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/11/2019 12:56 PM

Hello Kwtay,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

AM

Alphia M.

Chicago, IL

2011 Hyundai Sonata

07/06/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Advisor

Eddy ensures that my time is valued. Often, I wait for service to be completed. Eddy makes sure that I take care if any recalls and if extended warranty is available, he makes sure it us used.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:01 PM

Hello Alphia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RR

Ronald R.

Chicago, IL

2018 Hyundai Santa Fe Sport

07/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed Valenga cares about his customers

Ed Valenga goes out of his way to always make sure I'm satisfied. I have owned 5 Hyundai' s , and the service is important to me. Thank you to Ed!!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/19/2019 03:00 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Sonata

07/02/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

I didnt have to wait long and the repairs suggested were needed.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2019 07:40 AM

Hello Tiaka,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MP

Mitchell P.

Oak Park, IL

2018 Hyundai Tucson

07/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

service

Ed's a great service manager knows his stuff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2019 07:42 AM

Hello Mitchell,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PJ

Phillip J.

Chicago, IL

2018 Hyundai Sonata

07/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

THE PRODUCT.

I still love this company; and their products. I been driving a Sonata for almost 4 years. I traded a 2014 for a 2018 because I knew it would be an improvement. On the other side I felt that my issues should've been resolved more efficiently without causing me to be inconvenienced more than normal. So on that note I'm not 100% satisfied; and my expectations were lowered.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2019 07:39 AM

Hello Phillip,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AB

Anthony B.

Chicago, IL

2016 Hyundai Santa Fe S

06/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Like McGrath

I like McGrath, just looking for something closer to the city.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2019 07:42 AM

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TP

Theresa P.

Woodridge, IL

2018 Hyundai Santa Fe

06/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed is the BEST!!!!!

My husband and I love McGrath Hydunai.The service department is the best!! Ed, always makes us feel like we are family and also makes sure all our concerns or questions are answered!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/28/2019 06:52 AM

Hello Theresa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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