EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Chicago, IL

2017 Hyundai Tucson

09/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

The service is excellent. Edd in the Service department is very knowledgeable and helpful, and he is the reason I keep bringing my car to the dealership for service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:45 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RW

Renata W.

Chicago, IL

2015 Hyundai Sonata

09/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service !!!

Eddie is very friendly and accommodating. He goes out of his way to ensure you have a pleasant experience when visiting the service department.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:45 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

VH

Victor H.

Chicago, IL

2011 Hyundai Santa Fe

09/02/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fantastic

Great service as always
Thank you Ed Villegas

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2019 05:47 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

YM

Yeneski M.

Des Plaines, IL

2017 Hyundai Elantra

08/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excelent place.

The service department is really good and friendly and high quality service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:58 AM

Hello Yeneski,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AG

Anthony G.

Chicago, IL

2012 Hyundai Sonata

08/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best Hyundai service around

Service is always exceptional!!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:56 AM

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

VH

Victor H.

Chicago, IL

2011 Hyundai Santa Fe

08/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed Villegas rocks

Been servicing my Sante fe here since new
Ed has been the go to guy from day one
Never fails to deliver

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:40 AM

Hello Victor,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RL

Regina L.

Chicago, IL

2015 Hyundai Sonata

08/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Employees

They are always nice and friendly and concern

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:39 AM

Hello Regina,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JN

Joseph N.

Chicago, IL

2014 Hyundai Santa Fe Sport

08/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change

I’ve been taking my 2014 Hyundai Santa Fe to McGrath for service since I bought it. Always quick, dependable and never pushy.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:38 AM

Hello Joseph,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KC

Karlos C.

Chicago, IL

2015 Hyundai Genesis

08/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fantastic

The employees are ALWAYS WONDERFUL AND VERY KNOWLEDGEABLE.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:37 AM

Hello Karlos,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CV

Charity V.

Chicago, IL

2018 Hyundai Sonata

08/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Better Communication

My only comment is that the dealership needs to communicate better with the customer. If parts are ordered and there is a delay in receiving it should be communicated. There is no reason a customer should have to show up to have things done in a timely manner.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:21 AM

Hello Charity,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

JR

James R.

River Forest, IL

2018 Hyundai Sonata

08/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, accommodating, professional

They really take care of you.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:36 AM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HM

Harace M.

Riverdale, IL

2016 Hyundai Sonata Hybrid

08/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service

This is the Greatest Dealership on the north side of Chicago

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2019 10:25 AM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PE

Paul E.

Melrose Park, IL

2016 Hyundai Elantra Gt

08/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Outstanding

Ed and the staff took care of my car in a timely manner and friendly fashion

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/12/2019 09:01 AM

Hello Paul,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2011 Hyundai Sonata

08/05/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good friendly service!

Ed Vallega and team are welcoming, helpful and honest. Only place I'll bring my Sonata!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2019 07:32 AM

Hello Dan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

ST

Steve T.

Chicago, IL

2009 Hyundai Santa Fe

08/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Ed Vellega always provides the best service. He's a great communicator, knowledgeable and friendly.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2019 07:32 AM

Hello Steve,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Steve provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

EG

Earlester G.

Chicago, IL

2014 Hyundai Sonata

08/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Better experience

I like to have one Service provider each time I go now so there will not be any unsatisfactory feelings on my end his name is Ed.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2019 07:26 AM

Hello Earlester,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DT

Darlene T.

Elmwood Park, IL

2017 Hyundai Tucson

08/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

SERVICING

conveniance

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2019 07:48 AM

Hello Darlene,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

07/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service Eddy great honest man I will never leave Hynudi

Eddy VP in service I gather is the best .. I alway go .esp for everything.. Eddy is real and very Honest 1 reason I keep coming back ..i was there almost 5 hours had Alot of work done .sure it's costly but I don't trust anyone else .sure I have been to back ally mechanics... NO MORE ALMOST 5 YEARS THIS MAN NEEDS A PROMOTION ..I SO REMEMBER 6 MONTHS OR SO I WENT TO EAT THEN MY CAR WAS MAKING A NOISE I HATE NOISE CAR ... I WAS ACTUALLY 2 MINUTES AWAY .. THANK Gd. OK NEEDED A STARTER OH SO HAPPY THEY HAD IT IN STOCK .THERE IS ONLY 1 MECHANIC WHOM WORK S ON MY CAR I CALL HIM TONY BUT I DONT THINK THATS HIS NAME THE BEST OTHERS ARE GOOD AS WELL I NEEDED NEW TIRES DONE AS WELL TONY I GUESS .. BUT I AM VERY SATISFIED YOU WOULDN'T BELIEVE EDDIE IS MY ROCK THE BACKBONE LIKE I SAID HIS HONESTY... IF U WANT I CAN WRITE A BOOK U AM THERE SO MUCH CANT FORGET KRISTINA SO MANY OTHER S I ACTUALLY DO NOT LIKE THE NEW PHONE SET UP NO ONE GETS MY E MAILS THANK YOU ALL EDDIE SO MUCH I GUESS IF I WAS HIT TOTAL MY CAR I WOULD HAVE WAITED 6 MONTHS AND WENT .. YOU ARE THE BEST AND YES I SEND MANY THERE I MUST ADMIT FRANK TORRIS MESSED MANY UP INCLUDING MYSELF GLAD HE IS WAY GONE Gd bless you all

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/27/2019 10:37 AM

Hello Claudia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MV

Mark V.

Oak Park, IL

2017 Hyundai Santa Fe Sport

07/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Review

The personable service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/27/2019 10:39 AM

Hello Mark,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2014 Hyundai Elantra Gt

07/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Wonderful service, friendly customer service, thorough inspection and explanation

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/27/2019 10:42 AM

Hello Mary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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