EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

FF

Frank F.

Chicago, IL

2013 Hyundai Sonata

01/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service professionals

Service team is great. Very thorough job. Great customer service.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/20/2020 06:43 AM

Hello Frank

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2012 Hyundai Tucson

01/19/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Consistently Great

Have been coming here since 2012 and have never, ever had a bad experience.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/19/2020 12:09 PM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

RJ

Ronald J.

Chicago, IL

2018 Hyundai Sonata

01/18/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed feel comfortable dealing with him

Ed the greeter that first talk to me I feel comfortable around him trust him and I think he actually cares about my car. And always tell me how long to take and pretty much on time.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/18/2020 10:04 AM

Hello Ronald.

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

AG

Adanelle G.

Chicago, IL

2020 Hyundai Palisade

01/15/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Easy and great people serving.

Very convenient with time and work with u to get your work done on your car.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/15/2020 10:40 AM

Hello Adanella,,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

AS

Angel S.

Chicago, IL

2013 Hyundai Sonata

01/15/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

The service at this dealership is excellent. I didn’t spend all day waiting. Thank you

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/15/2020 10:39 AM

Hello Angel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

SC

Sandra C.

Forest Park, IL

2017 Hyundai Tucson

01/14/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My Hyundai

Ed always provide excellent customer service along with the other staff. I did not have a appointment but Ed got me in and out at a reasonable time...

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/14/2020 10:41 AM

Hello Sandra,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

MH

Michelle H.

Chicago, IL

2019 Hyundai Tucson

01/04/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sold a brand new car that needed an engine replaced immediately

Had it for one month and had to take it in four times before they finally replaced the engine on a brand new 2019 Tucson.

No Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/04/2020 04:14 PM

Hello Michelle,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Empleados con los que trabajó

RC

Ralph C.

Chicago, IL

2012 Hyundai Santa Fe

12/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The staff

Great staff

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 12/26/2019 10:54 AM

Hello Ralph

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

DS

Devon S.

Calumet Park, IL

2013 Hyundai Sonata

12/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Place

Excellent customer service. Had an issue with my maintenance service after the repairs were complete (had already spent $1500 in repairs). Long story short I had to reschedule another service visit for Hyundai to address the issue of the repair again.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 12/14/2019 06:20 AM

Hello Devon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

JH

Joann H.

Chicago, IL

2013 Hyundai Azera

12/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My second HYUNDAI and have ALWAYS received EXCELLENT, and RESPONSIVE service from Ed and Chris at Grand Ave, Chicago

My 2nd Hyundai, my grandniece continues to drive the 2008 Sonata putting on miles going back and forth to college. My 2013 Azera
is GREAT, sorry they have discontinued this car. The service I receive from Eddie and Chris, Grand Ave, Chicago is always excellent-prompt, and completes all maintenance needed in a very gracious, and professional manner, the plus is that they know the history of my car as this is the place I have taken it since the purchase

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 12/11/2019 09:35 AM

Hello Joann

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

TP

Theresa P.

Woodridge, IL

2018 Hyundai Santa Fe

12/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

McGrath #1

We have been very happy with McGrath and always come back! Thank you Ed for always greeting us with a warm welcome. We always appreciate your recommendations

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 12/06/2019 10:38 AM

Hello Theresa

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Maywood, IL

2017 Hyundai Elantra

12/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Mcgrath

Very Good service!!!

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 12/03/2019 11:53 AM

Hello Kevyn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

GV

Glenn V.

Chicago, IL

2015 Hyundai Sonata

11/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

The staff was friendly, the work was completed timely.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/28/2019 12:34 AM

Hello Glenn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Melrose Park, IL

2018 Hyundai Tucson

11/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ok

Better service

No Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/25/2019 01:23 PM

Hello Anna,

My name is Christopher, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5052. I look forward to speaking with you soon.

Respectfully,

Christopher M. Hoelbl
Customer Specialist
McGrath City Hyundai
choelbl@mcgrathcity.com
773-804-5052

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2016 Hyundai Tucson

11/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Excellent

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/24/2019 09:33 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

RR

Ronald R.

Chicago, IL

2018 Hyundai Santa Fe Sport

11/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ed Valenga cares about his customers

Ed Valenga is great!!!

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/21/2019 03:53 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

JR

James R.

River Forest, IL

2018 Hyundai Sonata

11/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, accommodating, professional

Great service

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/20/2019 04:32 PM

Hello James

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

JO

Janet O.

Chicago, IL

2008 Hyundai Santa Fe

11/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The staff

Like always I was treated with respect and part of the family. I was give great advice about the future of my vehicle. Thank you Hyundai for keeping me safe.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/19/2019 12:44 PM

Hello Janet

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

11/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service Eddy great honest man I will never leave Hynudi

Well most definitely it's the people.. They are super nice and welcoming I won't take my car anywhere else

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/19/2019 03:56 AM

Hello Claudia

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

RP

Rhonda P.

Chicago, IL

2017 Hyundai Accent

11/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

They always service my car fast and efficient

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 11/18/2019 03:56 PM

Hello Rhonda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com
773-804-5052 Ext. 8908

Empleados con los que trabajó

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