EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

HM

Harace M.

Riverdale, IL

2016 Hyundai Sonata Hybrid

03/19/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Thank God for Eddie Villega is the best Service Writers yoiu guys have on staff.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/19/2020 02:58 PM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2018 Hyundai Sonata

03/14/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed

Great service

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/14/2020 09:15 AM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

JM

James M.

Chicago, IL

2009 Hyundai Azera

03/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

All the people that work at McGrath are always helpful and ready to take care of me

Ed Vellega has helped me whenever I bring my care in for service. We are like old friends as my Azura is 11 years old.
Ed always tells me what I need to keep my car in good running order and I follow his advice and I do not have to wait too
long for the job to be completed.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/12/2020 01:41 PM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

HS

Hector S.

Chicago, IL

2012 Hyundai Elantra

03/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

greatI

Great service from the manager on down to its emlpyees...

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/09/2020 04:48 PM

Hello Hector,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

SW

Shanetta W.

Chicago, IL

2011 Hyundai Sonata

03/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

End of warranty check up

I received great customer service.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/09/2020 02:31 PM

Hello Shanetta,
Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

JV

Jossmar V.

Chicago, IL

2018 Hyundai Sonata

03/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

They went above and beyond to make sure my service experience went well. Will be coming back for my next service

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/09/2020 10:26 AM

Hello Jossmar,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

JS

Josephine S.

Chicago, IL

2017 Hyundai Tucson

03/06/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Great service.. Ed explains everything

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/06/2020 10:42 AM

Hello Josephine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2018 Hyundai Tucson

03/03/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

The people there are very nice.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 03/03/2020 12:25 PM

Hello Apriele,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

RR

Ronald R.

Chicago, IL

2018 Hyundai Santa Fe Sport

02/25/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

4 words!!! Ed Valenga service manager

Ed Valenga, is the greatest.
His customer service is outstanding.
More employees should be like him.
Dr. Ron Rufo

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/25/2020 07:13 AM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

RJ

Ronald J.

Chicago, IL

2018 Hyundai Sonata

02/18/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed the guy deserves me is great.

The price I pay for fuel injector cleaning and antifreeze change with little pricey. I could probably get it cheaper somewhere else.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/18/2020 04:20 PM

Hello Ronald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

HM

Harace M.

Riverdale, IL

2016 Hyundai Sonata Hybrid

02/17/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service

Ed Vilega is the Best Service Writer you have there. He is Consistented, an Accurate about my car, very Knowledgeable and he listen an he always solves the problem. He looks at all possibilities in helping you and he cares about the Customer and he always makes me feel right at home. I love McGrath's Hyundai DEALERSHIP because of Ed Vilega. You guys need to know who you have working for you. Ed is a Diamond in the Ruff. Ed deserves a RAISE & A PROMOTION.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/17/2020 04:28 PM

Hello Harace,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

CB

Chester B.

Chicago, IL

2014 Hyundai Sonata

02/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Feb. 13 2020

Staff always attentive to the situation and work done right

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/17/2020 01:03 PM

Hello Chester,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

ML

Mario L.

Chicago, IL

2017 Hyundai Accent

02/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Explained earlier

Explained earlier

No Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/07/2020 10:57 AM

Hello Mario,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

SM

Sergio M.

Antioch, IL

2013 Hyundai Santa Fe Sport

02/05/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Real Friendly service, and service reps that care

One of the service advisors put our car seat in and out without me asking which was amazing totally went out of his way! Ed vallega always helping with a smile and has been the best manager I’ve have encountered in the car business. Very friendly always trying to help.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/05/2020 07:03 PM

Hello Sergio,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2009 Hyundai Tucson

02/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Excellent care and timely visit

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/05/2020 06:41 AM

Hello

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

JO

Judy O.

Chicago, IL

2010 Hyundai Santa Fe

02/04/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Eddy V in service went above and beyond to help us. Kept us updated weekly on our vehicle. McGrath Hyundai should be proud to have somebody like that working for them.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 02/04/2020 01:50 PM

Hello Judy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2017 Hyundai Tucson

01/31/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Ed in the service department was great. He is very knowledgeable, he knew exactly what I needed and made me feel like a very welcome customer. He is the reason I will be returning.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/31/2020 10:48 AM

Hello Frank,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Empleados con los que trabajó

HR

Herman R.

Elmwood Park, IL

2008 Hyundai Accent

01/28/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Great service as always.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/28/2020 11:43 AM

Hello Herman,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

Empleados con los que trabajó

MF

Marlo F.

Chicago, IL

2020 Hyundai Palisade

01/23/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service manager was honest and straight forward

Definitely take my car back very upfront and honest and went over everything with me

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/23/2020 03:26 PM

Hello Mario,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2016 Hyundai Santa Fe Sport

01/23/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convenience

Prompt service, done on time.

Recomendado

Christopher H., BDC Director de McGrath City Hyundai respondió el 01/23/2020 02:35 PM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
Choelbl@McGrathCity.com

773-804-5052 Ext. 8908

Empleados con los que trabajó

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