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SureCritic / Concesionario Hyundai / McGrath City Hyundai / EDDY VELLEGA
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EDDY VELLEGA

McGrath City Hyundai
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(723 reviews)
73

Reseñas de EDDY VELLEGA

SC
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Sandra C.
Forest Park, IL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great customer service
yes
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/17/2017 07:00 AM

Good morning Sandra, 

Thank you for taking the time to write this review. Glad to hear that you enjoyed your service visit with us. Hope you enjoy the beautiful weather today. See you on the next service visit!

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Oak Park, IL
2014 Hyundai Equus
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and convenient service.
Above average.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/13/2017 01:38 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
TR
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Tiffanie R.
Dolton, IL
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They are so friendly
They got my car in and completed before scheduled time.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/13/2017 01:39 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Palatine, IL
2012 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Overall good service
I would recommend it.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/11/2017 10:26 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
SB
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Stephanie B.
Oak Park, IL
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer
Great
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/06/2017 02:27 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Chicago, IL
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change Visit
.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2017 02:18 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
RE
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Ruben E.
Melrose Park, IL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They get the job done the first time
They get the job done the first time.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2017 02:19 PM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
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Cliente verificado
Chicago, IL
2010 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Place was efficient and provided all that I needed. Ed was excellent in giving me updates and all the staff was friendly. Would recommend to others.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2017 02:19 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
LL
gravatar
Leslee L.
Chicago, IL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
THANK YOU!!
It has been a really great experience ... from buying my preowned Elantra last spring fast forward to this week. Always a pleasure!! Thank you Ed and team. Such a relief to be treated so respectfully. THANKYOU!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/01/2017 08:19 AM

Hello Leelee,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Chicago, IL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
I recently went in for service and was concerned about getting out in time to attend a burial. I mentioned it and the person that took care of me made sure I was out in time.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/31/2017 07:02 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Chicago, IL
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It's changed for the better
The staff were right there to help and kept me updated on the service.My car was finished earlier then I expected
Recomendado
Charles F. de McGrath City Hyundai respondió el 03/29/2017 07:15 AM

Hello Valued Customer,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó
EV
EDDY VELLEGA
TC
gravatar
Thomas C.
Oak Park, IL
2008 Hyundai Veracruz
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
K. Cofsky
Ed did a great job communicating the issues and following up.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/28/2017 01:46 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
JM
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James M.
Chicago, IL
2009 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ed Vellega, my service consultant is great and tells me what should be taken care of on my car. I never have to wait too long
I have purchased many vehicles at various dealers, but they do not compare with the friendly helpful service I receive when I bring my car in
Recomendado
Charles F. de McGrath City Hyundai respondió el 03/28/2017 09:39 AM

Hello James,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Chicago, IL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good
Good service
Recomendado
Charles F. de McGrath City Hyundai respondió el 03/28/2017 07:59 AM

Hello Valued Customer,


Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó
EV
EDDY VELLEGA
AG
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AMARI G.
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best
I LOVE the excellent customer service that I receive from the staff.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/23/2017 12:23 PM

Hello Amari,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
CR
gravatar
Catalina R.
Berwyn, IL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The customer service
It is great to see someone who cares and KNOWS WHAT THEY ARE DOING.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2017 02:15 PM

Hello Catalina,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
KG
gravatar
Keith G.
Willow Springs, IL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service appointment 03-18
The overall service is always excellent and worth the drive from the South suburbs.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2017 02:18 PM

Hello Keith, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
DA
gravatar
DENISE A.
Lombard, IL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant service visit
Everyone was very pleasant, efficient and speedy!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/14/2017 01:29 PM

Hello Denise,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
TJ
gravatar
Tanika J.
Chicago, IL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
My service rep Ed vellega was awesome
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:32 PM

Hello Tanika,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
ST
gravatar
Steve T.
Chicago, IL
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
A great dealer for service
Service Manager Ed Vellega as usual was great. He's knowledgeable, friendly and a great person to talk to. The work was performed fast and professional. I can trust them to take care of my SUV and keep it running great.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:28 PM

Hello Steve, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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