EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Chicago, IL

2008 Hyundai Tucson

03/11/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Always prompt and courteous.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:28 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TF

TYAWASHA F.

2017 Hyundai Santa Fe

03/11/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Routine maintenance

Great customer service and fast car service with a wash on a Saturday cannot be beat.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:29 PM

Hello Tyawasha,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GW

Geraldine W.

Chicago, IL

2011 Hyundai Sonata

03/10/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundia sonata

none

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:34 PM

Hello Geraldine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SW

Synessia W.

Chicago, IL

2011 Hyundai Sonata

03/10/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

Loved this place

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:30 PM

Hello Synessia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PF

Patricia F.

Chicago, IL

2011 Hyundai Sonata Hyb

03/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Close to home.

Nice people, timely and good service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:31 PM

Hello Patricia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2014 Hyundai Santa Fe S

03/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great

great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/10/2017 06:50 AM

Hello,

Thank you for taking the time to post a wonderful review! Hope all is well. See you on the next service visit!!!

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Elantra

03/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly Staff

Everything was fine except for the car wash I know is complimentary but if you're going to do it just do it right.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/09/2017 01:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JG

Jose G.

Chicago, IL

2008 Hyundai Santa Fe

03/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Superior

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/03/2017 07:05 AM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2015 Hyundai Santa Fe S

ReScore Reseña™

03/01/2017

Cliente Verificado

Categoría: Service

Problem fixed

I had a bad experience last Friday and customer service at Mc Garth called me a couple of days later to apologize and find a solution. They take care of their customers and always want them to be happy with the service they receive.

Recomendado

Empleados con los que trabajó

JA

Jesus A.

Chicago, IL

2013 Hyundai Sonata

02/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Not a dealership fan... but..

Great experience, car was done way before the time said, very courteous staff.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/01/2017 07:02 AM

Hello Jesus,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2015 Hyundai Santa Fe S

ReScore Reseña™

03/01/2017

Cliente Verificado

Categoría: Service

Problem fixed

I had a bad experience last Friday and customer service at Mc Garth called me a couple of days later to apologize and find a solution. They take care of their customers and always want them to be happy with the service they receive.

Recomendado

Reseña Original

02/28/2017

Tipo de Servicio: Maintenance

Categoría: Service

It used to be great...

But I can't say the same anymore

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/28/2017 12:51 PM

Hello Raquel,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DM

David M.

Forest Park, IL

2013 Hyundai Sonata

02/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ed in service does a fantastic job

Service is key to deerships. Ed in service provides exceptional care.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/01/2017 07:03 AM

Hello David,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DT

Dragan T.

Brookfield, IL

2011 Hyundai Sonata

02/27/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professional,friendly,attentive employees !

Since 2011 when I've bought my new Sonata from McGrath City Hyundai they take care of it and I am 100% satisfied.Thank you !

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/27/2017 08:05 AM

Hello Dragan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GT

Genesis T.

Norridge, IL

2013 Hyundai Genesis Co

02/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Precise!

Happy, will bring my cars back.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/27/2017 08:00 AM

Hello Genesis,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

BR

Belna R.

Chicago, IL

2009 Hyundai Santa Fe

02/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I got help from the service person ( Eddie ) very profecional and frendly did the job in 1 day insted of 2 like he told me

Yes I do like the services the attention and kindness that they give you Thank you for having a wonderful and understandable staff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/24/2017 10:08 AM

Hello Belna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LC

Leticia C.

Elmwood Park, IL

2013 Hyundai Santa Fe S

02/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

GreatCustomer Service!?

My vehicle was ready in less the time it was promised! Excellent Service!! Thank you, Eddie!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2017 12:08 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MG

Mary G.

Cicero, IL

2015 Hyundai Santa Fe S

02/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service manager

Kindness

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2017 12:07 PM

Hello Mary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RZ

ROBERT Z.

Chicago, IL

2011 Hyundai Elantra

02/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

Good people do great work and nice to get the car washed, too.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:48 AM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2008 Hyundai Accent

02/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Profesionales

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:43 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RG

Rene G.

Chicago, IL

2015 Hyundai Elantra

02/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

Everybody was very nice.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:48 AM

Hello Rene,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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