EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

Chicago, IL

2015 Hyundai Santa Fe S

02/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall

Fine

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:42 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SS

Sol S.

Chicago, IL

2012 Hyundai Sonata

02/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

service review

Great client service and follow up.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:47 AM

Hello Sol,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MG

Michael G.

Lombard, IL

2013 Hyundai Sonata Hyb

02/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddy is a personable guy.

Eddy is a good man
The supervisor of sale also very helpful.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/17/2017 06:53 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MD

Michael D.

Chicago, IL

2008 Hyundai Santa Fe

02/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

first rate service

First class service from Eddy upon arrival to departure.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/15/2017 09:28 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AS

Anthony S.

Chicago, IL

2012 Hyundai Veloster

02/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Stisfied customer

Friendly and concerned

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/14/2017 07:09 AM

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

NP

Noel P.

Chicago, IL

2008 Hyundai Santa Fe

02/05/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service also sells cars.

Sales is great when someone buys the 1st car but great service sell every car after that.

Recomendado

Charles F. de McGrath City Hyundai respondió el 02/06/2017 08:22 AM

Hello Noel,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó

AG

AMARI G.

2017 Hyundai Santa Fe S

02/05/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Service

The customer service is excellent here!

Recomendado

Charles F. de McGrath City Hyundai respondió el 02/06/2017 08:21 AM

Hello Amari,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó

SK

Sharon K.

Oak Park, IL

2010 Hyundai Santa Fe

02/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

speedy service, courteous staff, comfortable, clean waiting area, ease in scheduling.

Courteous, professional service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/03/2017 07:53 AM

Hello Sharon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2002 Hyundai Santa Fe

02/01/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Customer service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/01/2017 07:31 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JG

John G.

Chicago, IL

2015 Hyundai Santa Fe S

01/31/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Location

Good and quick

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/01/2017 06:34 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JL

JULIA L.

2016 Hyundai Elantra

01/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

i amalways treated very well The service representative was Eddie He is very polite and knowledgeable he also had my car ready for me Quickly

Recomendado

Charles F. de McGrath City Hyundai respondió el 01/30/2017 08:16 AM

Hello Julie,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773-804-5016

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2007 Hyundai Elantra

01/26/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service!

Service really does care

Recomendado

Charles F. de McGrath City Hyundai respondió el 01/28/2017 01:22 PM

Hello Valued Customer,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773-804-5016

Empleados con los que trabajó

AB

Alexander B.

Elmwood Park, IL

2010 Hyundai Elantra

01/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

Ed took the time to listen to my concerns with patience

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/26/2017 07:28 AM

Hello Alexander,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RG

Robert G.

Chicago, IL

2012 Hyundai Equus

01/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

5

Clean

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/26/2017 07:27 AM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MJ

Mary J.

Norridge, IL

2010 Hyundai Santa Fe

01/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Mary J

See above remarks.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/25/2017 10:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Sonata

01/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Professional service

I took my car for a recall and it was done in a timely manner.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/23/2017 07:55 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JM

John M.

Chicago, IL

2016 Hyundai Tucson

01/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Tucson service

Did all that was promised quickly and efficiently and in time

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/23/2017 07:51 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Burbank, IL

2017 Hyundai Elantra

01/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

your service department

eddy vellega is a good man to have in your service department

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/18/2017 11:50 AM

Hello Miguel,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KA

Kathleen A.

Chicago, IL

2015 Hyundai Tucson

01/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

They value my time by working fast with attention to detail

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/18/2017 11:47 AM

Hello Kathleen,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Melrose Park, IL

2013 Hyundai Sonata Hyb

01/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Book with Ed

I've been coming to this location for a while now, and whenever I make an appointment with Ed V., I am guaranteed great customer service. He is very respectful and honest, which seems to be rare nowadays.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/18/2017 11:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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