EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

SL

Symantha L.

Chicago, IL

2015 Hyundai Elantra

06/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The time spent helping customers.

I feel the staff do a great job.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/24/2017 07:35 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SS

Samir S.

Chicago, IL

2016 Hyundai Elantra

06/22/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and efficient

Great Customer service!
Eddy V is a great mechanic!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/23/2017 02:06 PM

Hello Samir,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JV

Juan V.

Cicero, IL

2012 Hyundai Veloster

06/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

He staff

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/23/2017 02:05 PM

Hello Juan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LC

Larry C.

Forest Park, IL

2009 Hyundai Elantra To

06/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Job well done

They took care of what I needed done satisfied with the repair.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/21/2017 11:38 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HT

Herberto T.

Chicago, IL

2016 Hyundai Sonata

06/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, Willing to assist work done in timely matter

Been going here for over 3 yrs any issue with my car the staff has been great in assisting me or answering my questions. Work don't on my car I am always given timeframe.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/20/2017 11:53 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TJ

Tanika J.

Chicago, IL

2011 Hyundai Sonata

06/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

My service rep Ed Vellega has great customer service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/20/2017 11:53 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JB

JENNIFER B.

Chicago, IL

2007 Hyundai Elantra

06/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed and Carlos

Ed is always there when I need him which means so much! Carlos took the time out to drive me home and help with my car that was dead in the garage. Words can't describe how appreciated I am of him and Ed for setting it all up.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/20/2017 07:39 AM

Hello Jennifer,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed & Carlos provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

IH

Ilda H.

Bensenville, IL

2013 Hyundai Elantra Co

06/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Consistently Exceptional !

It's always reassuring to take my car to McGrath for service. I know I'm getting honest recommendations & am always greeted with a smile. They keep my car in tip-top shape !

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/19/2017 11:21 AM

Hello Ilda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SC

Sandra C.

Forest Park, IL

2015 Hyundai Tucson

06/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service from Eddie and the team

yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/16/2017 06:37 AM

Hello Sandra,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2015 Hyundai Tucson

06/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome customers

Eddy always greets you with a smile , staff is very friendly always helping the customers!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/16/2017 06:37 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PN

Patrick N.

Elmwood Park, IL

2013 Hyundai Sonata

06/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

good service

good service and very friendly staff who tries very hard to please the customers, Erin is great mgr and Eddie is a hard worker who just tries the best for his customers

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/14/2017 09:34 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

IT

Israel T.

Chicago, IL

2013 Hyundai Equus

06/11/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Csr

Ed V the best customer service rep every time every day. Serves his customers with the greatest attitude.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/13/2017 07:21 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TS

Tim S.

Naperville, IL

2015 Hyundai Tucson

06/08/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very thorough inspection.

Excellent

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/09/2017 08:54 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KM

Karina M.

Chicago, IL

2011 Hyundai Sonata

06/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly Service

Fast and friendly service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/05/2017 08:48 AM

Hello Karina,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KS

Kimberly S.

Elmwood Park, IL

2015 Hyundai Sonata

05/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

ridiculous

Overall the only reason I go to this dealer is due to it being close to my house and the service dept employees are nice. Other than that I have nothing else nice to say.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/30/2017 06:51 AM

Hello Kimberly,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2007 Hyundai Elantra

ReScore Reseña™

05/26/2017

Cliente Verificado

Categoría: Service

Ed

Ed is the reason we continue to service our cars there

Recomendado

Empleados con los que trabajó

JB

Joseph B.

Chicago, IL

2012 Hyundai Sonata

05/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddy Vellega's professionalism, Courtesy and knowledge of my vehicle. He showed me o

Way and knowledge of my vehicle. Mr.Vellega showed and explained options I did not know I had. Customer service at it' BEST!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/26/2017 01:39 PM

Hello Joseph,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Melrose Park, IL

2007 Hyundai Tucson

05/23/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great

Great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/24/2017 08:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

EO

Edwin O.

Chicago, IL

2011 Hyundai Sonata

05/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly

The personnel was friendly and really helpful!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/24/2017 08:49 AM

Hello Edwin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CS

Christian S.

Houston, TX

2011 Hyundai Sonata

05/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

recall service

Great staff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/23/2017 10:29 AM

Hello Christian,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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