EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

JJ

Joyce J.

2015 Hyundai Sonata

08/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Level of competence, professionalism and customer aeareness.

Excellent

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/21/2017 01:52 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CT

Casey T.

Oak Park, IL

2015 Hyundai Sonata

08/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Always friendly, fast and reliable!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/21/2017 01:52 PM

Hello Casey,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

FO

Frank O.

2015 Hyundai Sonata

ReScore Reseña™

08/28/2017

Cliente Verificado

Categoría: Service

Customer care.

After speaking with Lore, I realized that McGrath really cares about their customers and wants to right any wrongs that occur

Recomendado

Reseña Original

08/18/2017

Tipo de Servicio: Repair

Categoría: Service

My car was completed and I was NOT notified, as I sat in the waiting room.

No.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/21/2017 01:50 PM

Hello Frank,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AP

Aldo P.

Melrose Park, IL

2009 Hyundai Santa Fe

08/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Friendly people and service is great!

Great friendly people and service is great.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/18/2017 07:25 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GA

Gladys A.

Sauk Village, IL

2011 Hyundai Sonata

08/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

People like Ed in service department and May that does customer service Rock

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/14/2017 08:34 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

UM

Ubaldo M.

Chicago, IL

2013 Hyundai Sonata

08/12/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great

Excellent service. Good job thanks

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/14/2017 08:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

FV

Fabio V.

Carol Stream, IL

2015 Hyundai Tucson

08/11/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

AWESOME SERVICE!!!

Sure would, and confident they would receive same level of service!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/14/2017 08:31 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2015 Hyundai Santa Fe S

08/10/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly

Yes they gIve you tips and advise

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/11/2017 07:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SA

Sheri A.

Niles, IL

2011 Hyundai Sonata

08/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

GREAT Ed Vellaga

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/10/2017 06:50 AM

Hello Sheri,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MR

Michelle R.

Chicago, IL

2010 Hyundai Accent

08/08/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great team

I was completely satisfied thank you

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/08/2017 12:11 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HL

Hugo L.

Elmwood Park, IL

2012 Hyundai Accent

08/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professionalism

Thank You McGrath City for your great service!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/08/2017 12:12 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DH

Diana H.

Chicago, IL

2017 Hyundai Santa Fe

08/07/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service, friendly and prompt

I love how they will tell you the approximate time your service will be complete and they are actually finished at that time! Also happy with the waiting area, wifi code and complimentary coffee machine.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2017 11:32 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

2016 Hyundai Tucson

08/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Love my Hyundai!

This place has staff that is knowledgeable about my vehicle and goes over with me the work that will be done and recommend other work that might be needed, without being pushy.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/07/2017 11:32 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

ES

Elena S.

Skokie, IL

2016 Hyundai Tucson

08/04/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent

Great people very friendly try to get service as fast as possible always ask if want car washed always willing to help

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/04/2017 10:48 PM

Hello Elena,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SS

Sol S.

Chicago, IL

2012 Hyundai Sonata

08/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

People friendly.

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/03/2017 08:47 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

PH

Patricia H.

Chicago, IL

2016 Hyundai Tucson

07/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Courtesy,Timely and professionals

I am happy with the services.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/28/2017 07:55 AM

Hello Patricia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HR

Herman R.

Elmwood Park, IL

2008 Hyundai Accent

07/27/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service as always.

No complaints. I was in and out in an hour.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/28/2017 07:56 AM

Hello Herman,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HS

Henry S.

Chicago, IL

2009 Hyundai Santa Fe

07/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ed Velega

yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/26/2017 08:33 AM

Hello Henry,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DB

Dana B.

Chicago, IL

2012 Hyundai Santa Fe

07/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

friendly service dept.

yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/26/2017 08:35 AM

Hello Dana,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RW

Robert W.

Franklin Park, IL

2015 Hyundai Sonata

07/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service but .............

Cost for the items seemed excessive, I could go to a neighborhood mechanic for a lower cost option.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/26/2017 08:36 AM

Hello Robert,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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