EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

Cliente verificado

River Forest, IL

2017 Hyundai Santa Fe

09/21/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick, Honest and Thorough!

Excellent service and friendly staff!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/21/2017 01:10 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Elantra

09/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

so friendly, and aim to please.

5 stars

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/20/2017 09:08 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TJ

Tanika J.

Chicago, IL

2011 Hyundai Sonata

09/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

My service rep Ed Vellega made sure that car was serviced in a timely manner and communicated with me on everything that was wrong with my vehicle

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/20/2017 09:09 AM

Hello Tanika,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MH

Milton H.

Bellwood, IL

2013 Hyundai Azera

09/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people there really love their jobs, which reflex on good service

yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2017 08:29 AM

Hello Milton,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JF

JOANNE F.

2015 Hyundai Elantra

09/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Not great

I would rather go some where else for service. The worst service ever.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2017 08:24 AM

Hello Joanne,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2015 Hyundai Tucson

09/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Custom

Customer friendly

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/18/2017 08:26 AM

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

KM

Kenecia M.

Chicago, IL

2013 Hyundai Veloster

09/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

Fixed my car in a timely manner

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/15/2017 07:54 AM

Hello Kenecia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GG

Gregory G.

Chicago, IL

2013 Hyundai Tucson

09/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service manager

Ed was very good kept me informed and had vehicle ready on time

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/15/2017 07:54 AM

Hello Gregory,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CM

Catherine M.

Oak Park, IL

2017 Hyundai Elantra

09/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Maintenance

great follow through, curteous service, timely

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/14/2017 01:11 PM

Hello Catherine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Forest Park, IL

2013 Hyundai Sonata

09/11/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recent service appointment

I am not happy with the diagnosis my car was given.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/12/2017 07:40 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

WG

Wanda G.

Bellwood, IL

2015 Hyundai Sonata

09/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Every one was very nice

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/11/2017 08:20 AM

Hello Wanda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GD

Gary D.

Chicago, IL

2016 Hyundai Elantra

09/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service manager at Eddie velaga does a fantastic job

The service manager Eddie velegga is an asset to your company

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/11/2017 08:21 AM

Hello Gary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LE

Lauri E.

Chicago, IL

2010 Hyundai Sonata

09/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

it was done before they said it would

Drove it two hundred miles the next day and no problems found

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/05/2017 02:20 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

WE

William E.

Wood Dale, IL

2011 Hyundai Sonata

09/03/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Not clear what's to be entered here

Again not clear.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 09/05/2017 08:28 AM

Hello William,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AD

Anthony D.

Elmwood Park, IL

2013 Hyundai Sonata

08/29/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

customers first

employees are very helpful and friendly,service is fast.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/29/2017 02:05 PM

Thank you for the 5-star review Anthony!!

Empleados con los que trabajó

FO

Frank O.

2015 Hyundai Sonata

ReScore Reseña™

08/28/2017

Cliente Verificado

Categoría: Service

Customer care.

After speaking with Lore, I realized that McGrath really cares about their customers and wants to right any wrongs that occur

Recomendado

Empleados con los que trabajó

Cliente verificado

2016 Hyundai Elantra

08/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Even though the service department was backed up, our problem was fixed immediately.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/28/2017 12:15 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LH

Linda H.

Chicago, IL

2012 Hyundai Elantra

08/25/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service man push for the recall to be fix.

Yet my blue is still isn't working. No sticker in the window for oil change reminder.I don't believe the serviceman acknowledge what his duties was.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/25/2017 11:24 AM

Hello Linda,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

GV

GLENN V.

2015 Hyundai Sonata

08/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

No problems friendly staff.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/25/2017 11:26 AM

Hello Glenn,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Berwyn, IL

2015 Hyundai Sonata

08/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

awesome service

great service in a timely manner

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 08/22/2017 12:36 PM

Berwyn Kia!!!!

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Mostrando Reseña 541 - 560 de 737 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.