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EDDY VELLEGA

McGrath City Hyundai
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(723 reviews)
73

Reseñas de EDDY VELLEGA

DL
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Danny L.
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service. I've bought 2 Hyundai Elantras there. Both great cars.
Good customer service. They pay attention to detail and keep the customers well informed on the servicing of the cars.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/26/2017 08:37 AM

Hello Danny,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
NY
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Nellie Y.
Oak Park, IL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service is in a timely manner, thorough explanation of what needs a car is there gor
Friendly
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/25/2017 07:27 AM

Hello Nellie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
JW
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Joyce W.
Chicago, IL
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Very nice Service people
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/25/2017 07:28 AM

Hello Joyce,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
River Forest, IL
2013 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great AUto service, but do not buy your car here.
I took my car for service and the service department is very customer oriented. The sales department is not recommended
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/25/2017 07:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
KM
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Kimbrough Jr M.
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Response to requirements.
Assistance in information to maintain vehicle.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/24/2017 11:25 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
JB
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Johnny B.
Chicago, IL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the great service.
Yes
Recomendado
Charles F. de McGrath City Hyundai respondió el 07/22/2017 12:06 PM

Hello Johnny,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely.

Charles Floyd
Service BDC
77.804.5016

Empleados con los que trabajó
EV
EDDY VELLEGA
SR
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Sylvia R.
Chicago, IL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
airbag light on and seat belt recall
Very pleased with the service I received
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/24/2017 07:32 AM

Hello Sylvia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
AS
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Alice S.
Chicago, IL
2010 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly and efficient way
The best
Recomendado
Charles F. de McGrath City Hyundai respondió el 07/22/2017 12:08 PM

Hello Alice,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Empleados con los que trabajó
EV
EDDY VELLEGA
JE
gravatar
Jaime E.
Chicago, IL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome service representative
Very professional, polite and very attentive to my needs ....
Recomendado
Charles F. de McGrath City Hyundai respondió el 07/22/2017 12:09 PM

Hello Jaime,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
773.804.5016

Empleados con los que trabajó
EV
EDDY VELLEGA
GV
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GLENN V.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very accommodating staff. Friendly, professional.
Absolutely
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/17/2017 01:56 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
BA
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Bobette A.
Oak Park, IL
2007 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courteous staff. I waited about 3 hours as was my choice.
The charge was high $586 to fix gas gauge.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/05/2017 11:16 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
CA
gravatar
Carlos A.
Chicago, IL
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Quick and easy!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2017 01:43 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tha Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
MY
gravatar
Monique Y.
Chicago, IL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I would like to take this time to say, thank you McGrath staff for a wonderful maintenance department.
The high quality of service from the moment you pull in for service, to the perky reception from the operators giving great customer service.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2017 01:42 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward  provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Cliente verificado
Chicago, IL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Yes
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
SG
gravatar
Shineka G.
Maywood, IL
2015 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Their customer service
I love it here, the service reps are great. Highly recommended
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 07/02/2017 01:40 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear tthat Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
ST
gravatar
Sammy T.
Chicago, IL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Close to home, friendly
Edward Vellega is an outstanding Service Manager and is always helping and looking out for anyone's best interest
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/28/2017 09:07 AM

Hello Sammy,

Thank you for taking the time to fill out this review Sammy! Hope all is well. Hope you enjoy the rest of the week. See you on the next visit.


Loredana R. Giotta
Customer Specialist 
McGrath City Hyundai
773-889-9090 Ext. 3767
Lgiotta@McGrathCity.com

Empleados con los que trabajó
EV
EDDY VELLEGA
SH
gravatar
STEPHEN H.
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The friendly faces
I really appreciate the attention to my car when I come here. The people are nice and get things done in a timely manner. The coffee in the waiting room is a huge plus too.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/28/2017 09:15 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
KC
gravatar
Kevin C.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service was awesome!
Friendly and helpful staff.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/27/2017 12:47 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
KP
gravatar
Kimberly P.
Chicago, IL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Feeling I get honest info
Really pleased. Last 2 Hyundai's purchased there
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
EG
gravatar
Evelyn G.
Chicago, IL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional , quick service
Had my car clean and ready on schedule.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/27/2017 12:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
EV
EDDY VELLEGA
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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