Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

Cliente verificado

Lynnwood, WA

2018 Hyundai Elantra

07/21/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great dealership, always happy with the maintenance of my car

I bought my Hyundai there -- wonderful experience!
The maintenance every 6 months or so is impecable = the quality of the job, and the overall customer service

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/22/2020 06:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

PA

Pinar A.

Woodinville, WA

2019 Hyundai Santa Fe

07/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

all about Hyundai.!

these guys are awesome since the first day.. Please don't accuse the brand without visiting Lee Johnson Hyundai of Everett and see these amazing guys..!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/10/2020 07:03 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WP

Wendy P.

Everett, WA

2018 Hyundai Sonata

06/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Just an oil change

We had to get oil changed before vacation and I mentioned we were leaving town and they made sure my car was ready. Tires rotated, oil changed, all fluids checked. And told me I was ready to hit the hiway. Thanks to the great service department. We hit the road and no problems.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/22/2020 07:37 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

KV

Karoly V.

Marysville, WA

2012 Hyundai Santa Fe

06/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent customer service

I been using I service for the last 12 years always been happy you guys always been taken care of me thank you

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/15/2020 07:51 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LM

Lawrence M.

Everett, WA

2012 Hyundai Sonata

06/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

I have a 2012 Sonata that I purchased there new (formerly Everett Hyundai). The level of service has been excellent since day 1, including now under the Lee Johnson umbrella. Of note for me is that a number of the Service Writers have been there the entire time I've been a customer (9+ years) - I appreciate the stability, expertise, and customer focus of their team.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/08/2020 08:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TM

Thomas M.

Mukilteo, WA

2018 Hyundai Tucson

06/01/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Consistently great service.

Have always had great service at Hyundai of Everett, with my current car, just like with my last one. Efficient, courteous, and reliable, as always.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/02/2020 07:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Kirkland, WA

2019 Hyundai Santa Fe

05/29/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not Bad not Perfect

They need training for their mechanics and their service attendants. their knowledge over repairing is below limited

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/29/2020 10:29 AM

Amir,
I will have Eric Roberts reach out to you on Monday.

Cliff Hutton

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/29/2020 10:30 AM

I will have Eric Roberts reach out to you next week when he returns.

Cliff Hutton

Empleados con los que trabajó

Service Advisor

Cliente verificado

Mount Vernon, WA

2016 Hyundai Accent

05/15/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change

O K.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/16/2020 07:57 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WN

William N.

Everett, WA

2015 Hyundai Santa Fe

05/14/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you

Always thorough, professional, and courteous.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/14/2020 01:28 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TF

Thuresa F.

Lynnwood, WA

2011 Hyundai Elantra Touring

05/07/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always AWESOME ??

Always awesome! Super customer service!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/08/2020 07:23 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MD

Michael D.

Everett, WA

2011 Hyundai Elantra Touring

04/29/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Review

Excellent.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/29/2020 02:09 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TL

Teresa L.

Mill Creek, WA

2013 Hyundai Elantra

04/25/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, competent, fast.

I don't worry about getting a sales pitch for extra work. The waiting area is clean and comfortable.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/27/2020 08:21 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TC

Teresa C.

Granite Falls, WA

2019 Hyundai Santa Fe

04/11/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick service

Another great experience in the service departmen! As always, we were well taken care of!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/11/2020 12:05 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/13/2020 10:00 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

VG

Valerie G.

Monroe, WA

2018 Hyundai Elantra

04/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Always a please to tke my car into LJ's. Fast service , good customeer relations....and who can beat "a free car wash!! My grandaughter bought her Tuscon thru you, and has always spoken highly of the service quality and I agree!!!!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/10/2020 06:59 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/13/2020 10:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Seattle, WA

2019 Hyundai Tucson

04/09/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

This is my second Hyundai . The first was purchased in 2010 from this dealership. When living in the Seattle area I always bring my Hyundai here for service and I’m always completely satisfied. Excellent service and staff!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/09/2020 10:40 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MK

Mark K.

Granite Falls, WA

2020 Hyundai Elantra

04/08/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Thank you for your great service.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/08/2020 12:58 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MK

Manjit K.

Everett, WA

2015 Hyundai Sonata

04/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good customer service

Staff is reallyy nice,

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/08/2020 07:27 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2008 Hyundai Accent

03/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service at its Best

Eric and Dustin were awesome! Again thanks for your assistance.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/17/2020 02:49 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

KL

Kathy L.

Redmond, WA

2017 Hyundai Tucson

03/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Perfect i

Eric did a great job finding my noise problem when the dealer I purchased from could not after 5 tries. I will drive the extra hour from my home for his service department to work on my car!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/12/2020 04:10 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DC

Darren C.

Everett, WA

2011 Hyundai Sonata

03/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change and 90,000 check ip

Awesome quick and friendly service!!!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/12/2020 12:10 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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