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SureCritic / Concesionario Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(867 reviews)
85

Reseñas de Eric Roberts

HK
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HARRY K.
Sultan, WA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
fast service
fast diagnosis, quick repairs on warranty work, oil change and tire rotation
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 03/03/2014 07:42 AM

Thank you for choosing Hyundai of Everett.
We appreciate your business and comments.

Empleados con los que trabajó
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Eric Roberts
Service Advisor
RR
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RANDY R.
Everett, WA
2008 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
customer service, attention to detail, genuine caring about customer needs
excellent in all aspects
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 02/01/2014 10:50 AM

Your business is always appreciated

Empleados con los que trabajó
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Eric Roberts
Service Advisor
ST
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STEPHANIE T.
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very friendly service
These guys are efficient and friendly.
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/30/2014 06:01 PM

Thanks for your business

Empleados con los que trabajó
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Eric Roberts
Service Advisor
SC
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SHARON C.
Everett, WA
2010 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Work was completed as promised.
My last experience was excellent. The service agent answered all my questions and the work was done as promised. He did not try to baffle me with a round of double talk or try to sell me something I can get cheaper elsewhere.
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/29/2014 08:45 AM

Thank you very much we appreciate your business

Empleados con los que trabajó
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Eric Roberts
Service Advisor
JV
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JULIE V.
Marysville, WA
2005 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great customer service
I always have a good experience at Hyundai of Everett and they stand behind their work.
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/24/2014 10:10 AM

Thank You for choosing Hyundai of Everett
We appreciate and value your feedback.

Empleados con los que trabajó
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Eric Roberts
Service Advisor
ES
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EDWARD S.
Mukilteo, WA
2013 Hyundai Elantra GT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service at fair prices!
I trust the staff at Hyundai of Everett. Having used various "oil and lube" franchises in the past, I've come to appreciate the level of professionalism at Hyundai. At the "quick lube" places, I have had my car returned to me at various times with disconnected hoses, missing caps and dripping oil from oil pan gaskets that were not replaced. Plus, they would try to get me to agree to unnecessary repairs. I'm sticking with Everett Hyundai. The service is fast, the staff is professional and the price is fair. Plus they are knowledgeable about my Elantra GT and when replacement parts are needed, I'll be sure to get the correct manufacturer's replacement. What's not to like?
Recomendado
Empleados con los que trabajó
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Eric Roberts
Service Advisor
RB
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ROBERT B.
Everett, WA
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
excellant service
Always had great courteous and friendly service and timely
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/24/2014 10:11 AM

Thank You for choosing Hyundai of Everett
We appreciate and value your feedback.

Empleados con los que trabajó
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Eric Roberts
Service Advisor
DW
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DENISE W.
Marysville, WA
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT JOB
Very trustworthy and all seemed to take pride in what they do. super friendly and very efficient.
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/24/2014 10:11 AM

Thank You for choosing Hyundai of Everett
We appreciate and value your feedback.

Empleados con los que trabajó
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Eric Roberts
Service Advisor
GO
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GARY O.
Camano Island, WA
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
courtesous
Everything went great
Recomendado
Justin R M., General Manager de Lee Johnson Hyundai of Everett respondió el 01/24/2014 10:12 AM

Thank You for choosing Hyundai of Everett
We appreciate and value your feedback.

Empleados con los que trabajó
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Eric Roberts
Service Advisor
LC
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LAURIE C.
Everett, WA
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
professional, proactive, expedient
The quality of service at Hyundai of Everett is exceptional. I have been a very happy client for over seven years.
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 10/05/2013 01:42 PM

Returning customers has kept us in business and you are the reason to be in business...
Thank You

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
JV
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JOSEPH V.
Everett, WA
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellence in Service
I am completely satisfied with entire experience at this dealership. The service, (scheduled and repair), are performed as soon as possible. The staff provided courteous and professional treatment. The facility was clean, well appointed and comfortable. The service to be performed is always explained in advance and the cost included. They even provide a complimentary car wash with each service at a local company.
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 10/05/2013 01:33 PM

This is like a complete commerical for our dealership.....
THANK YOU

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
KH
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KATHLEEN H.
Eastsound, WA
2013 Hyundai Elantra Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Attention to Details
I am always treated respectfully and nicely at the Hyundai dealer and they are on schedule and take care of my oil change very rapidly.
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 09/25/2013 06:50 PM


Thanks again for your support without you we are an empty building
Thanks again

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
JB
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JAMES B.
Everett, WA
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
new service dept.
Much easier to use! Open, clean, service writers seeming happy to see you. Very good experience
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 09/25/2013 06:51 PM

sound like youve been to our new location thanks for following us around

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
PS
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PATRICIA S.
Tulalip, WA
2003 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The best dealership in Everett!!!
Hyundai of Everett is the best dealership in Everett, No hassel,great prices, best overall for the service they provide. No one wants to be without a car to have it serviced. They go over the top on service!!!
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 09/25/2013 07:01 PM

The Best in Everett I love hearing that and its because we have the best customers

THANK YOU

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
AG
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ALICE G.
Mountlake Terrace, WA
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
prompt friendly service
I will not take my car anywhere else. I trust this business
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 09/25/2013 06:59 PM

Trust is earned and we know that we have to continue to earn your trust Thank you for allowing us your continued businss

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
KL
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KATHLEEN L.
Marysville, WA
2005 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Team Consistently Excels
The service team is friendly and knowledgeable. Repairs and maintenance is done timely and done right. In 12 years dealing with Everett Hyundai I have not had a negative experience.
Recomendado
Dennis B., General Manager de Lee Johnson Hyundai of Everett respondió el 08/23/2013 09:11 AM

Thank you so much for all the years of dedicated business

Dennis Butterfield

General Manager

Hyundai of Everett

Empleados con los que trabajó
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Eric Roberts
Service Advisor
LS
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LOIS S.
Everett, WA
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai
Good service and convenient location
Recomendado
Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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