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SureCritic / Concesionario Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(867 reviews)
85

Reseñas de Eric Roberts

Cliente verificado
Everett, WA
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service better than Mitsubishi
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/12/2021 09:14 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
JM
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John M.
Tulalip Bay, WA
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good job!
Great place to economically change oil for hyundai, staff is courteous and responsive. Waiting room is stocked with drinks (even during covid times) and seating is spaced safely. Dual seating tables even have plexiglass to separate parties. Only place I'll change my oil
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/09/2021 07:10 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
DS
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Diane S.
Gold Bar, WA
2010 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Willing to help me.
I appreciate the willingness to help and the wonderful service I have received. God bless all that have serviced my car. Thank you
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/05/2021 09:11 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Lynnwood, WA
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
First service and I had no issues great way to run a business
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/22/2021 07:22 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
RM
gravatar
Richard M.
Mukilteo, WA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
ALWAYS satisfied with contact and results of my interaction with SERVICE personnel.
I have had my auto serviced exclusively by Hyundai of Everett since purchase in 2014 and have always been pleased and satisfied with the personnel's attention and courtesy when interacting with me as well as the excellent service provided.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/16/2021 08:31 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Marysville, WA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They do it quickly and professionally.
I m loyal to them and they are loyal to me.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/11/2021 12:34 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
MC
gravatar
Martin C.
Everett, WA
2010 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a great experience here
Easy scheduling, in and out quickly. Waiting room well spaced out in regards to social distancing, I feel safe waiting there.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/09/2021 02:53 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
SP
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Stephanie P.
Lake Stevens, WA
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Professional, clean and friendly.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/09/2021 08:26 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
KG
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Kathleen G.
Lake Stevens, WA
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very helpful
There just very great people who know how to treat there customers & do good service on their vehicles
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/20/2021 07:15 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
I didnt originally buy my car from here but this place was closer to my house so I came here for my 7500 mile check up, they got me in quickly and got me out before I knew it!
Recomendado
Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Mount Vernon, WA
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Na
Na
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/12/2021 07:44 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
AS
gravatar
Amir S.
Kirkland, WA
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
3019 Santa Fe
Great customer service, great people, Eric Roberts took care of my problem very professional
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/04/2021 01:19 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
AW
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Ahmad W.
Everett, WA
2017 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice staff, good prices.
Well trained staff, doing good job.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 12/17/2020 01:14 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
DS
gravatar
Dane S.
Kirkland, WA
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
60000 mile service
service went as scheduled, no issues, on time
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/13/2020 11:58 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
MA
gravatar
Minnie A.
Seattle, WA
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Car maintenance
Easy scheduling on their website and prompt service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 11/10/2020 12:54 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
SW
gravatar
Sarah W.
Marysville, WA
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly customer service!!
Great customer service and quick service!!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/21/2020 07:02 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
NC
gravatar
Nancy C.
Mill Creek, WA
2019 Hyundai Kona
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Your service was quick and well done. I will continue using your service.
I have not lived in Mill Creek for very long and don' work (I'm 90years old) and have no friends in Everett.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 10/01/2020 12:31 PM

 

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
RM
gravatar
Richard M.
Mukilteo, WA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
ALWAYS satisfied with contact and results of my interaction with SERVICE personnel.
I have had my automobile serviced exclusively at Everett since I purchased it there six(6) years ago and have always been satisfied with my interaction will the personnel and the excellent service which they have always provided.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/11/2020 03:39 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
TJ
gravatar
Tracy J.
Everett, WA
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of Everett is the best
Hyundai of Everett has been outstanding from the beginning of purchasing my vehicle to the service department, parts staff and check-out staff. They have all been gone above and beyond and are highly appreciated. Very friendly and informative.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 09/08/2020 08:28 AM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
JC
gravatar
James C.
Everett, WA
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service sells the second car!
Thank you Eric in-service for a last-minute drop off service that was done with a smile. Great service as always. This is the place to come if you want to be treated like family! The only place my car will ever go for anything! Thanks Eric your the man?
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/30/2020 12:01 PM

Thank you for taking the time to tell us about your experience at GENESIS AND HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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