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EARL Ostreicher

Service Advisor
Holler Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(810 reviews)
78

Reseñas de EARL Ostreicher

LB
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Lorilee B.
Oviedo, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Same service advisors year after year
We bought our car here in 2013. Every time we go in for service, it’s the same team of service advisors. That’s really nice to see.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 01/12/2021 04:47 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Orlando, FL
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Ty listened to what i had to say and passed it on yo the mechanics. If needed I will go back for service again.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 01/04/2021 02:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
RB
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Richard B.
Longwood, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Richard Bush
Exceptional customer service
Thoroughness
Prompt
Complete transparency
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 01/04/2021 02:30 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
North Miami, FL
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, Friendly and Courteous Service Department.
Ty Ostreicher was extremely helpful. He was very knowledgeable in answering questions. Service was fast and friendly. My overall experience at the Service Department was outstanding!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/28/2020 03:37 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
RP
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Roxana P.
Altamonte Springs, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Quick, efficient, profesional. Great customer service. Highly recommend!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/18/2020 04:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
PG
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Patrick G.
Winter Park, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Thank you
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/18/2020 04:40 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
SC
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Shannon C.
Casselberry, FL
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond service
Tony Lupo went out of his way to help us with an issue and really took care of our vehicle! Ty is an amazing advisor, very thorough.

Much appreciated!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/14/2020 03:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
DP
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Donald P.
Lake Mary, FL
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service for Palisade
a huge THANK YOU to Ty Ostreicher, service advisor for going the extra mile to provide the service we needed
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/11/2020 02:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
EB
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Elizabeth B.
Maitland, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I love my Hyundai dealership!
I was terrified when my car suddenly stopped working, would not start. So their I was stranded at my new job waiting for the tow truck. I called before to make an appointment and spoke to the sweetest woman who helped me get in early the next day. I stressed to her that I just started a new job after being let go because of COVID and I needed to get this resolved if possible. One day and my car was ready. When I went into the dealership I waited at the service department to pick up. I barely was standing their for two minutes waiting for the couple in front of me and the manager came out of his office to help me . Then I was able to speak with TY. Amazing customer service so helpful. I love coming here every time . Will recommend and push Hyundai for life ?
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/09/2020 03:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
BC
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Brian C.
Orlando, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Ty Ostreicher goes above and beyond for me each time I go in for service - he is a pleasure to work with! I will also add that they are very thorough when it comes to investigating any vehicle issues reported by customers. Thanks Ty!!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/08/2020 10:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JT
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John T.
Orlando, FL
2014 Hyundai Santa Fe Sport
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
12/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service consultant was very friendly and he explained everything
I expected more out of this place
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/02/2020 12:02 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
DL
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Donna L.
Winter Springs, FL
2020 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service Manager Ever
Ty Ostricher makes my service appointments go smoothly. He is the epitome of excellence in customer service.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 12/02/2020 12:01 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Altamonte Springs, FL
2019 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at your Dealership
I generally receive excellent service by your service technicians and welcoming service reps, Ty Ostriecher always is there with great attention, Sanford Barbee is superb and exceeds expectations when servicing my wife’s 2017 G80, and I also want to say that LESANDRO in your mechanics area was especially caring and courteous as he installed a new set of KUMO tires on my 2019 Sonata Ltd. recently. James Addison in Finance is much appreciated as he arranged a Lease End purchase on the G80, Chris, your Sales Manager always acknowledges me when I am there, Paul Ortiz in sales is very friendly and has benefitted from 2 purchases there. Shannon, your General Manager is thoughtful, and also recognizes me, I appreciate this. Also, I forgot to mention Tony and Mike in Finance, nice assets to Holler Hyundai. I have purchased and leased about 12 cars over the years, thank you for being our neighborhood dealerships!
- Al and Maria Sandoval / Customers
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/30/2020 02:41 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JG
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Joseph G.
Orlando, FL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nov 23
It was fair and fast
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/27/2020 02:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
EW
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Emma W.
Kissimmee, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Service Advisor- TY
Exceptional Customer Service provides by The Service Advisor TY.O
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/27/2020 02:28 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
BD
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Bruno D.
Orlando, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Best customer service and excellence in business! Ty helped me a lot and I’m really happy with the service that he provided to me.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/24/2020 02:33 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
LP
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Lalpesh P.
Fort Lauderdale, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best dealer ship I have come across
Very nice staff and Courteous staff always want to help you a mile more then you expect
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/20/2020 12:32 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
ES
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Elizabeth S.
Mount Dora, FL
2015 Hyundai Sonata Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing service!
The staff here are amazing. I have always felt well taken care of at every service visit! Tye is amazing and he is very thorough. No matter how busy he may be he always greets his customers with a smile and listens to any concerns I may have about my car. I highly recommend Holler Hyundai of Winter Park!!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/13/2020 12:59 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
MG
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Mineljoanne G.
Orlando, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Customer Service
The whole Service team is great!!!!
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 11/07/2020 02:33 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
MP
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Margarita P.
Winter Springs, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ty is awesome
Have been working with Ty for years with my many cars and he has delivered no less than excellence each time.
Recomendado
TONY L., Service Manager de Holler Hyundai respondió el 10/26/2020 02:44 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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