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EO

EARL Ostreicher

Service Advisor
Holler Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(810 reviews)
78

Reseñas de EARL Ostreicher

AB
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Annetta B.
Sanford, FL
2021 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Wonderful
I have already done my comments
ROBERT B O. de Holler Hyundai respondió el 03/23/2022 03:13 PM

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
CL
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Clayton L.
Satsuma, AL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Ty Ostriche and his team helped me as I had my 2018 towed in because of a starter issue. It was Saturday. I was supposed to be leaving that day. They helped me with my car and graciously got my car done on Monday. His entire team showed me what a great group they have at this dealership. Would go out of my way to bring my car here.
ROBERT B O. de Holler Hyundai respondió el 03/16/2022 01:34 PM

 
Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Oviedo, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Customer Service
I keep coming back to Holler because their customer service surpasses every where else I’ve been. Ty is always professional, thorough, and communicates effectively. I have yet to be disappointed by the service I receive.
ROBERT B O. de Holler Hyundai respondió el 03/15/2022 04:27 PM

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
EL
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Emily L.
Orlando, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome service.
Ty is a great employee. He explains everything that needs to be done, but he is not a
"pushy" sales person, which I appreciate. Being an older widow, that is very special to me.
ROBERT B O. de Holler Hyundai respondió el 03/09/2022 02:15 AM

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
LJ
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Lawrence J.
Orlando, FL
2015 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
AC Issue
AC was in need of repair an dropped off car without an appointment. Ty O. and the team did an awesome job getting the repair done.
Their efforts are greatly appreciated given I did not have an appointment for an issue that obviously required more time\resources than a quick oil change.
Thank you.
ROBERT B O. de Holler Hyundai respondió el 02/26/2022 02:08 AM

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
CS
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Courtney S.
Apopka, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Ty was amazing at keeping in the loop On the process going on with my car and made the whole experience run smoothly.
ROBERT B O. de Holler Hyundai respondió el 02/26/2022 02:07 AM

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JH
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John H.
Orlando, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
Earl is be recognized as a premier customer service person. He met me at the check in process and was extremely courteous during the process. I can recommend this dealership to anyone looking for service that is above and beyond what I have experienced with other dealerships. Keep up the great work Earl.
ROBERT B O. de Holler Hyundai respondió el 02/23/2022 06:45 AM

Thank you for the positive feedback John. Ty is a great addition here and it always good to hear this kind of feedback. Thank you

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
SH
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Stanly H.
Orlando, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Ty is the best!!
Ty is the best service rep I’ve ever had!! Thank you Ty!!
ROBERT B O. de Holler Hyundai respondió el 02/22/2022 05:27 PM

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens

Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
NS
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Norma S.
Orlando, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service on my car, February 2, 2022
My serviceman, Ty, has always taken good care of me and my car. He is very courteous, prompt and is so kind.
ROBERT B O. de Holler Hyundai respondió el 02/11/2022 03:05 AM
Dear Mrs. Smith,

Thank you for your kind words and for choosing Holler Hyundai.

Robert Owens
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
MP
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Margarita P.
Winter Springs, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great experience always
Always have the best experience withTy in service. Very friendly and goes above and beyond. Shows a level of care I’ve rarely seen in my many years of owning cars.
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
DS
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Dennis S.
Winter Park, FL
2020 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service.
One Name Ty. This guy is stellar.
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Sanford, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Satisfaction at Holler Hyundai
The staff at holler Hyundai are very nice people they are very attentive to whatever problem that you may have. They always seek to please and fix any problems or worry or care that you may have about your vehicle. I never have any trouble at this dealership getting my car fixed and getting issues resolved. This is my second car that I have bought at this dealership. Business with them is always good. I hope that the staff gets paid very well because they are the ones who make this place a good place to work and purchase a vehicle. I hope that they will be around a long time.
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
JS
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Jay S.
Winter Springs, FL
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quick Appointment
Ty was able to get me an appointment to replace a headlamp. I was in and out in about 1 hour. Awesome service!
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
HS
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Henrietta S.
Deltona, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Exceptional Service
I always take my car to holler when I need service. My last appointment I was assisted by Ty. Ty was very professional and kept me up to date on my service process. Great service with Great employees
TONY L., Service Manager de Holler Hyundai respondió el 01/06/2022 02:35 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Winter Springs, FL
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Well Done
As always, all went very well. Personnel are attentive and friendly.
TONY L., Service Manager de Holler Hyundai respondió el 01/02/2022 04:29 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
BJ
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Barbara J.
Mount Dora, FL
2021 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very efficient
Holler Hyundai is a very efficient and the people are not pusher
The are one of the best dealerships around according to my view
TONY L., Service Manager de Holler Hyundai respondió el 01/02/2022 04:28 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
WW
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William W.
Orlando, FL
2016 Hyundai Elantra Gt
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
See my review below.
The work was satisfactory, but the way in which the handled payment from the insurance was
completely insatisfactory.
TONY L., Service Manager de Holler Hyundai respondió el 12/31/2021 03:06 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
TC
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Terrence C.
Ocoee, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Efficient, friendly and professional
I have returned for service and for new cars for many years. I don't need to look for any better. I doubt there is a better car buying or servicing experience out there.
TONY L., Service Manager de Holler Hyundai respondió el 12/28/2021 08:18 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
RL
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Robin L.
Orlando, FL
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Scheduled oil change
I'm always pleased with the service I receive at Holler Hyundai. Ty was great to work with this time.
TONY L., Service Manager de Holler Hyundai respondió el 12/28/2021 02:35 AM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Cliente verificado
Orlando, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent customer service
Ty is very knowledgeable and has excellent customer service skills. He always makes my visits very stress free.
TONY L., Service Manager de Holler Hyundai respondió el 12/10/2021 01:54 PM

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
Empleados con los que trabajó
EO
EARL Ostreicher
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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