DYLAN HULME

Thank you so much that was very kind of you to say such things. 

Thank you

Thank you for the great survey.

Thank you

Thank you for the great survey

Thank you

Thank you

Thank you

Thank you

Thank you for the great survey.

Thank You 

Thank you for the great survey.

Mr. Kevan Gleaton,

I would love for you to give me a call about your experience here.

I do apologize on behalf of my service team.

Here is a copy of your web appointment::: Please Note WEB APPT. CREATED 2017-09-27 06:17:00PM 

All Vehicles were already reserved for previous reservations this late in the day as we close at 6:30 Pm. 

On the said day we did not have any loaner car available, generally, we need a 2-3 day lead time to make a loaner reservation. In this particular case, you made the reservation at 6:17 PM (we close at 6:30 PM.) for the following morning and they were not any available. I do understand your frustration and if you would like to call I would be happy to discuss it with you.




Don Wheeler

I am so sorry it took so long I will look into it.

Sir, I apologize for that it appears the only thing they found that needed to be addressed was that the a/c was slightly low and you performed that service so nothing else was due on the vehicle at this time.  As far as your future services regular oil change on your next visit. At 60k there is a larger service due but currently, you are caught up.

Mr. Krause,

 Thank you, sir, for the fantastic survey comments. I will share with my staff. Thank you, Thank you.

Thank you

Thank you, Sir, we are honored to have you as a customer

Thank you

Thank you