CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

EB

Edward B.

Chicago, IL

2016 Hyundai Sonata

11/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

I have a 2016 Sonata Sport. This is the only place I trust with my vehicle!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/09/2018 06:19 AM

Hello Edward,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

HL

Hugo L.

Elmwood Park, IL

2012 Hyundai Accent

11/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very Helpful and knowledgeable!

Thank you so much for your quality service!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/09/2018 06:19 AM

Hello Hugo,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Maywood, IL

2015 Hyundai Tucson

11/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No Service Done, but told hours later the car was repaired and ready for pick-up.

If I leave my car in your service area for several hours; get the call informing me of the problem and stating what was done to fix the problem, hey how about actually repairing the car.
After this long day of my car being in the service department, when I got home the car was acting up the same way.
When I called to complain I was told Christine will call me back, well a month later, I'm still waiting for that callback, mybe she'll call on Never.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/09/2018 06:14 AM

Hello Catherine,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MB

Miriam B.

Cicero, IL

2013 Hyundai Sonata

11/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Great service as soon as I entered facility. Also, serviced my vehicle very well.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/06/2018 07:50 AM

Hello Miriam,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Forest Park, IL

2013 Hyundai Elantra

11/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank You!

Great service manager, car runs smoothly as promised!
Thank you!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/06/2018 07:52 AM

Hello Carol,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2011 Hyundai Sonata

11/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

No Parking

No Parking and not convenient location

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/05/2018 06:06 AM

Hello Mr. Payne,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

GA

Giuseppe A.

Elmwood Park, IL

2016 Hyundai Sonata

11/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

One time and very professional!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 11/05/2018 06:07 AM

Hello Giuseppe,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MM

Martin M.

Chicago, IL

2016 Hyundai Sonata Hyb

10/31/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Manager

Erin and Christine were amazing and both very professional. They personally took great care of mr and my car!!

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/31/2018 04:07 PM

Hello Martin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SC

Stephanie C.

Chicago, IL

2015 Hyundai Elantra

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

Christine is amazing! After scheduling my appt for just an oil change it turned out that I needed some additional services I was not expecting. She provided me with free transportation back home and from my home back to the dealer once my car was ready. I was able to still take of personal things while knowing my car was in good hands.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/31/2018 04:10 PM

Hello Stephanie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BG

Brian G.

Chicago, IL

2017 Hyundai Tucson

10/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

My service provider was great christine. Very nice and respectful. The huge downfall was that it took 1 hour and 40 minutes to get an oil change! Also I think it's funny that there is a sign in the garage saying fast oil changes. That's. Huge lie. But at least christine was very nice and provided excellent customer service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/31/2018 04:12 PM

Hello Brian,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JL

Jayesh L.

Chicago, IL

2016 Hyundai Sonata Hyb

10/25/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

I like this place

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/27/2018 02:12 PM

Hello Jayesh,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Bensenville, IL

2018 Hyundai Elantra

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service.

Honest and straightforward service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/24/2018 12:53 PM

Hello Jesser,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Jesus provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Westchester, IL

2016 Hyundai Sonata Hyb

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

all good

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/24/2018 12:54 PM

Hello Mark,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

LB

Latasha B.

Oak Park, IL

2013 Hyundai Accent

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Perfect service

Thanks

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/24/2018 12:54 PM

Hello Latasha,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2018 Hyundai Elantra

10/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Long wait for Oil Change

Long wait for oil change but firendly staff and knowing it was done correctly = piece of mind

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/23/2018 12:49 PM

Hello Nicole,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BH

Bianca H.

Chicago, IL

2011 Hyundai Sonata

ReScore Reseña™

10/18/2018

Cliente Verificado

Categoría: Service

Quick response

After my first response I was surprised at how quickly I was contact to get a resolution to my problems. I received information that I didn't know and that alone made me feel better. Sometimes just listening will help you to feel better about the any issues.

Recomendado

Empleados con los que trabajó

CHRISTINE TONELLI

JC

Jose C.

Chicago, IL

2014 Hyundai Veloster

10/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Conftable service

I would definitely come back to service my car again, ever since I bought my car there and now I service my car there also they have service me with respect and very friendly I would definitely recommend this place to my friends and family thank you Macgrath city Hyundai.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/22/2018 09:38 AM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BH

Bianca H.

Chicago, IL

2011 Hyundai Sonata

ReScore Reseña™

10/18/2018

Cliente Verificado

Categoría: Service

Quick response

After my first response I was surprised at how quickly I was contact to get a resolution to my problems. I received information that I didn't know and that alone made me feel better. Sometimes just listening will help you to feel better about the any issues.

Recomendado

Reseña Original

10/16/2018

Tipo de Servicio: Maintenance

Categoría: Service

No update

They don't call for updates on your car

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/17/2018 06:25 AM

Hello Bianca,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

AS

Antoni S.

Chicago, IL

2015 Hyundai Sonata

10/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good

Great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2018 07:26 AM

Hello Anthony,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

TI

Tammy I.

Bellwood, IL

2013 Hyundai Santa Fe S

10/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service

The customer service was very helpful and updated me about the service being done.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 10/15/2018 07:39 AM

Hello Tammy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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