CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

RR

Ricardo R.

Chicago, IL

2015 Hyundai Sonata

03/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

R Rivera

Service is great and quick

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/08/2019 01:06 PM

Hello Ricardo,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

GD

Gary D.

Chicago, IL

2016 Hyundai Elantra

03/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service people are very friendly and knowledgeable

The service people are very friendly and very knowledgeable they do their job well

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/08/2019 01:06 PM

Hello Gary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SC

Somchin C.

Streamwood, IL

2018 Hyundai Ioniq Hybr

03/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Home

Great service is the key of satisfied and happiness ! Thank you

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/08/2019 01:06 PM

Thank you Somchin!!!

Empleados con los que trabajó

CHRISTINE TONELLI

LR

Lacola R.

Chicago, IL

2015 Hyundai Tucson

03/04/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Christine went out her way to make sure we were satisfied

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/06/2019 07:28 AM

Hello Lacola,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

NO

Noemi O.

Chicago, IL

2016 Hyundai Sonata

02/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

People

She’s was great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/02/2019 08:36 AM

Hello Noemi,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2011 Hyundai Elantra

02/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Christine

I like Christine, she is nice

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/02/2019 08:50 AM

Hello Gary,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2016 Hyundai Elantra

02/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Could be better

Didn’t get my fluids topped off
Didn’t get my car wash when there was car washes being done
Didn’t get my radio knob checked

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/26/2019 07:07 AM

Hello Rene,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

GB

Ghassan B.

Chicago, IL

2015 Hyundai Genesis

02/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good dealership

Most of the service advisors are pretty nice and helpful.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/25/2019 01:49 PM

Hello Ghasan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

CG

Claire G.

Chicago, IL

2016 Hyundai Santa Fe S

02/22/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Waiting room

Christine understood that the waiting had no water and working cofffe machine and gave me a bootle -please fix the machine and clean the counter tops.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/25/2019 08:23 AM

Hello Claire,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JV

Jose V.

Chicago, IL

2018 Hyundai Sonata

02/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change

Took a while but everything went great!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2019 06:21 AM

Hello Jose,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Melrose Park, IL

2018 Hyundai Santa Fe

02/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Terrific Customer Service

The gal that checked me if for my routine maintenance service appointment was just fabulous. She answered my questions, made sure I was comfortable waiting for my car and had the mechanics address the couple of small concerns I had with my new car. Plus, they washed my car and car mats! I am very pleased that my car was ready at the time I was promised. The visit to the service department started my day in a really positive way. Many thanks to team McGrath!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2019 06:21 AM

Hello Sophie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

AB

Aaron B.

Oak Park, IL

2018 Hyundai Sonata

02/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Standard Experience

Everyone comes here out of necessity and it is shown by the available amenities. You won't be wow'd but you probably won't be upset either. The wifi works well so it is easy to slouch in a chair on your phone for the duration of you visit or watch one of the two TVs. Working space is limited if you had plans of being productive. The coffee has caffeine in it and is not the worst; if you're planning a longer maintenance I recommend bringing a snack, there are no vending machines or food available.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2019 06:18 AM

Hello Aaron,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

LG

La G.

Country Club Hills, IL

2018 Hyundai Santa Fe

02/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Always receive great service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/18/2019 08:05 AM

Hello La Greer,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

TY

Troy Y.

Oak Park, IL

2017 Hyundai Santa Fe S

02/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good Service

Was in and out in the time frame that was given.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/18/2019 08:02 AM

Hello Troy,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MF

Michael F.

Chicago, IL

2016 Hyundai Sonata Hyb

02/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Christine is the best!

Even though we've been to the shop quite a few times to have different warranty repairs done on our Sonata Hybrid, Christine at McGrath City Hyundai is always extremely courteous and professional each time we've had to take our car back in. She makes a frustrating experience more pleasant, and that's not easy to do. Thanks Christine!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/18/2019 07:53 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2012 Hyundai Sonata

02/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My car was finaly fixed and washed.

Need more explanation, more information about service. Customer shout understand that he is good hands.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/15/2019 07:38 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SF

Steven F.

Chicago, IL

2016 Hyundai Tucson

02/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

100 Stars!

Fantastic customer service as always! Thanks again!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/09/2019 06:04 AM

Hello Steven,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2015 Hyundai Sonata

02/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Staff is fantastic!

Excellent service! Great people!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/09/2019 06:03 AM

Hello Deon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

VG

Valentin G.

Addison, IL

2018 Hyundai Elantra

02/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Repairs

Gladly I found a dealer we’re they really take good care of their customers, took in my vehicle for service in less then a day I had it back they also provided me a ride home which I live about 20 miles from this location. I will definitely come back again for any type of service that I need for my vehicle. Keep up the great work!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/05/2019 06:36 AM

Hello Valentin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2017 Hyundai Sonata Hyb

01/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Poor communication

If you want to be forgotten and left in the waiting area until the last service member leaving for the day notices you, then buy your next car at McGrath Hyundai.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/04/2019 05:52 PM

Hello Ernesto,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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