CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

Cliente verificado

River Grove, IL

2011 Hyundai Sonata

03/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

Good service

Recomendado

Charles F. de McGrath City Hyundai respondió el 03/28/2017 07:56 AM

Hello Valued Customer,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó

CHRISTINE TONELLI

DS

Debra S.

Chicago, IL

2013 Hyundai Elantra

ReScore Reseña™

03/23/2017

Cliente Verificado

Categoría: Service

Repair and recall

Loredana isn't going out of her way to resolve my concerns

Recomendado

Empleados con los que trabajó

CHRISTINE TONELLI

MF

Milagros F.

Elmwood Park, IL

2008 Hyundai Entourage

03/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The staff is always friendly

Milly Fitch

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2017 09:35 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chirstine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2012 Hyundai Sonata

03/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great costumer service and quality service.

Great costumer service and quality service provided.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2017 09:31 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JZ

Julio Z.

Chicago, IL

2015 Hyundai Sonata Hyb

03/17/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service after all

No problem at all with the service, just the fact that I had to wait almost an hour more than what they promised.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/20/2017 07:52 AM

Hello Julio,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

CW

Chakeila W.

Oak Park, IL

2007 Hyundai Santa Fe

03/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A1!!!!

Customer service and cleanliness of place!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/15/2017 08:11 AM

Hello Chakeila,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DS

Debra S.

Chicago, IL

2013 Hyundai Elantra

ReScore Reseña™

03/23/2017

Cliente Verificado

Categoría: Service

Repair and recall

Loredana isn't going out of her way to resolve my concerns

Recomendado

Reseña Original

03/14/2017

Tipo de Servicio: Repair

Categoría: Service

Repair visit

No further comments

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/14/2017 12:03 PM

Hello Debra,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

PF

Patricia F.

River Forest, IL

2013 Hyundai Sonata

03/11/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service!

Very friendly and helpful as always

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:29 PM

Hello Patricia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

CC

Caffie C.

Chicago, IL

2007 Hyundai Entourage

03/09/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Nice

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2017 01:30 PM

Hello Caffie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

2013 Hyundai Sonata

03/07/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly, accomodating service personnel.

Friendly, accomodating service personnel.

Recomendado

Charles F. de McGrath City Hyundai respondió el 03/08/2017 07:12 AM

Hello Valued Customer,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience. You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/08/2017 07:12 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JB

Juan B.

Chicago, IL

2013 Hyundai Elantra

03/06/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

very busy but good work.

Very busy, I left my car for more than 24hrs and I had to come back twice because they couldn't Work in my car even after having an appointment. (1hr work turns to 2-3days). Work is good.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/06/2017 11:10 AM

Hello Juan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

HM

HENRY M.

2015 Hyundai Genesis

03/04/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

2015 Genesis

Great service and even better staff

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/04/2017 10:31 AM

Hello Henry,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chris provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2012 Hyundai Veloster

03/03/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Not impressed by service.

I still felt incomplete with comfort when I left and no car wash. I don't feel due diligence was performed when I brought in maintenance updates from dealer I bought the car from. Blue Link still shows these service needs to be done when I provided a copy of the work performed. Just not completely happy.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/04/2017 10:28 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

AR

Avis R.

Forest Park, IL

2011 Hyundai Sonata

02/28/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

made right

tire repair made right

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/01/2017 07:08 AM

Hello Avis,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. We apologize for the return visit. Glad to hear that we were able to take care of that issue for you. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

LH

Lowanda H.

Oak Park, IL

2009 Hyundai Tucson

02/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The staff that work there. Very professional and treat you like a queen.

Very much Impressed as always. Great staff Christine, Mark, Erin, and Eddie.

Recomendado

Charles F. de McGrath City Hyundai respondió el 02/28/2017 09:24 AM

Hello Lowanda,

Thank you for choosing McGrath for Hyundai Service needs. Sharing your experience with us is highly valuable. We respect the time you have taken to share your experience, and are grateful for your kind words You’re a valuable customer & we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2009 Hyundai Santa Fe

02/21/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Everyone is friendly

Every thing went well.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2017 12:07 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

WA

Willia A.

Chicago, IL

2012 Hyundai Sonata

02/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

You can't trust what the staff tell you about your car, my tail light has been fix twice and is stillvout

I don't truss staff

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2017 06:42 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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