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CT

CHRISTINE TONELLI

McGrath City Hyundai
Calificación General
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(579 reviews)
40

Reseñas de CHRISTINE TONELLI

PH
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Patricia H.
Oak Park, IL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Many thanks for all your kind assistance and a job well done.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/23/2017 02:08 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
MY
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Marianna Y.
Elmhurst, IL
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Did not wait long time
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/23/2017 02:07 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
DT
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Deborah T.
Chicago, IL
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Explanation was given to why the repairs were needed.
Yes I would recommend this business to a friend.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/23/2017 02:04 PM

Hello Deborah,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chris provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
AB
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Anthony B.
Chicago, IL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
McGrath Hyandui
Great people great service. I have to find something closer to home but grateful for the two years of outstanding service by McGrath and th two years free oil changes!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/20/2017 07:35 AM

Hello, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
Cliente verificado
Chicago, IL
2011 Hyundai Veracruz
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT VEHICLES BACKED UP BY A GREAT WARRENTY BUT THE CUSTOMER SERVICE/SERVICE DEPARTMENT IS REALLY HORRIBLE!!! WOULD RECOMMEND NEW MANAGEMENT
Service department is horrible mechanics are not reliable or professional will not recommend anyone to this location could not fix my vehicle been there twice cars been there for a total of 8days and they still could not figure out the problem Christine could not gave no details whatsoever always got the run a round will not be purchasing from this location again. I will be taking my money else where
No Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/13/2017 02:49 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
AK
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Anita K.
Harwood Heights, IL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional & friendly
Yes I will defiantly spread the word
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/14/2017 09:34 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
PF
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Patricia F.
Chicago, IL
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good job
Everything done well, very nice people.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/13/2017 07:20 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
AW
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Annie W.
Chicago, IL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Ok
Ok
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/07/2017 10:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chrisine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
JK
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Jerzy K.
Chicago, IL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good on time service
They promise finish service in one hour and was done on time, thanks.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 06/02/2017 08:13 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chrstine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
GW
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Geraldine W.
Chicago, IL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
goow work
yes i would
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/31/2017 08:38 AM

Hello Geraldine,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
LC
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Lesia C.
Chicago, IL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
staff
Chris was very nice and polite, she always has a smile on her face
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/31/2017 08:39 AM

Hello Lesia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
Cliente verificado
Chicago, IL
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
They where quick and took care of my recalls in a timely manner
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/30/2017 06:52 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
AD
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Anthony D.
Elmwood Park, IL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great
great customer service and friendly and helpful employees
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/24/2017 08:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
Cliente verificado
River Grove, IL
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service as Always!
Thank you!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/22/2017 12:56 PM

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Chritine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
AM
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Adrienne M.
Chicago, IL
2002 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Great staff
Recomendado
Charles F. de McGrath City Hyundai respondió el 05/20/2017 01:53 PM

Hello Adrienne,

Thank you for choosing McGrath for Hyundai Service needs. We appreciate you taking the time to share your experience. Your decision to allow us to allow us to service your vehicle is important. You’re a valuable customer and we’re looking forward to seeing you again.

Sincerely,

Charles Floyd
Service BDC
(773)-804-5016

Empleados con los que trabajó
CT
CHRISTINE TONELLI
HL
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Haydee L.
Chicago, IL
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer Service
It's always a pleasure to visit Mc Grath Hyundai for scheduled maintenance on my Hyundai Santa Fe
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/18/2017 10:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
MV
gravatar
Maria V.
Chicago, IL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
friendly staff!
Everyone who I dealt with was very friendly and accommodating!
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/16/2017 12:58 PM

Hello Maria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
Cliente verificado
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Feedback
Labor cost is too high
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/16/2017 11:06 AM

Hello, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
EB
gravatar
Edward B.
Chicago, IL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Very pleased with the service I received.
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/16/2017 06:57 AM

Hello Edward,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
SA
gravatar
Sheila A.
Chicago, IL
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
see previous entry
see previous entry
Recomendado
LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/05/2017 02:29 PM

Hello Sheila,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó
CT
CHRISTINE TONELLI
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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