CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

BG

Brian G.

Chicago, IL

2017 Hyundai Tucson

04/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Christine is amazing

I have been coming to McGrath for oil changes for 6 years now and I always have christine she was amazing today just like every other time I have come in.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 05/06/2019 02:54 PM

Hello Brian,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

EP

Edward P.

Elmwood Park, IL

2016 Hyundai Tucson

04/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance visit to McGrath City Hyundai

everything was great and done on time.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/17/2019 04:00 PM

Hello Edward,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

WL

Willie L.

Forest Park, IL

2012 Hyundai Sonata

ReScore Reseña™

04/09/2019

Cliente Verificado

Categoría: Service

excellent service

service good from christine

Recomendado

Empleados con los que trabajó

CHRISTINE TONELLI

TC

Tawanna C.

Chicago, IL

2013 Hyundai Sonata

04/06/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall part for engine

.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/08/2019 07:15 AM

Hello Tawanna,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

WL

Willie L.

Forest Park, IL

2012 Hyundai Sonata

ReScore Reseña™

04/09/2019

Cliente Verificado

Categoría: Service

excellent service

service good from christine

Recomendado

Reseña Original

04/05/2019

Tipo de Servicio: Repair

Categoría: Service

rating service lady very good mrs.christine

nice pe0ple work in service department

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/08/2019 07:15 AM

Hello Willie,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

DR

David R.

Chicago, IL

2018 Hyundai Elantra

03/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent

Excellent

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2019 03:08 PM

Hello David,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MD

Maria D.

Chicago, IL

2016 Hyundai Sonata

03/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The service Rep

Christine Tortelli is the reason why I returned back to get service. She keeps me well inform explains everything to make me understand. The only bad thing are the labor pricing is ridiculous, for a customer who’s been with Hyundai for many years you’ll think there would be better offers or discounts on service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2019 10:33 AM

Hello Maria,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2019 10:34 AM

Hello Maria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2016 Hyundai Tucson

03/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great experience

Great service and friendly staff. Very clean waiting area.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/29/2019 06:32 AM

Good morning Jacek!

Thank you for taking the time to post this review! Please enjoy the rest of your day!

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2017 Hyundai Santa Fe S

03/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

RECALL

WAITING WAY TO LONG FOR A SERVICE THAT IT TAKE AN HOUR

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/29/2019 06:30 AM

Hello Norbert,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Forest Park, IL

2014 Hyundai Santa Fe S

03/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Helpful

They always let me know what I need and don't and by when.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/25/2019 09:30 AM

Hello Sean,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2011 Hyundai Elantra

03/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Inattentive Staff

Super average service. I spent a full Saturday there, and then had to drop my car off again on a weekday. Both days I wasn't given updates about my car throughout the day until the service was complete. Basic communication would've greatly improved my experience. Also, the staff came across lazy and inattentive. I'm new to Chicago, so I defaulted to taking my car to a dealer because I didn't want to do research for a different option. They didn't give me any reason to go back.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/25/2019 09:17 AM

Hello Ben,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-804-5067. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@mcgrathcity.com
773-804-5067

Empleados con los que trabajó

CHRISTINE TONELLI

JR

James R.

River Forest, IL

2018 Hyundai Sonata

03/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Really takes care of customer

Really takes care of customer

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/25/2019 09:31 AM

Hello James,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SS

Stanislawa S.

Chicago, IL

2017 Hyundai Sonata

03/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People you can trust

Good and fast service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/25/2019 09:36 AM

Hello Stanislawa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JC

Juan C.

Chicago, IL

2011 Hyundai Sonata

03/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly

Great service and great attention

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/25/2019 09:37 AM

Hello Juan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

03/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

RE

Great customer service .. It was an emergency. ..Bottom line I was very fortunate.. I thought I'd have to leave my car ..But they had the STARTER I didn't bitch waiting over 2 hours ..The team is great ..I also take my car there for all service ..oil change ECT .Wonderful all are amazing Eddy Kris Tony .so many more Thank you Claudia

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2019 08:35 AM

Hello Claudia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine and our staff provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

SF

Steven F.

Chicago, IL

2016 Hyundai Tucson

03/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

A+ with Christine

I always go to Christine for my service and the service is always top notch!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/16/2019 05:29 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christne provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

CC

Caffie C.

Chicago, IL

2007 Hyundai Entourage

03/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Having great customer services

I think the oil change is too too HIGH

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/16/2019 05:30 AM

Hello Caffie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

LT

Leonel T.

Chicago, IL

2017 Hyundai Elantra

03/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My most recent trip to Mcgrath

Although the car had to stay for a few hours longer then I expected, I had every confidence that the Mcgrath team would, as usual, exceed all my needs. I love coming to Mcgrath. They’re always so friendly and easy to talk to.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2019 04:12 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MD

Michael D.

Chicago, IL

2017 Hyundai Elantra

03/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always polite & courteous.

I'm always treated respectfully during my wait.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2019 04:12 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JV

Jasmin V.

Elmwood Park, IL

2015 Hyundai Sonata

03/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Better than expected

Christine in service was great. The work on my vehicle was completed a lot quicker than expected and Christine made sure she followed up with me and kept me updated throughout the process.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/08/2019 01:02 PM

Hello Jasmin,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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