CP

Cole Patterson

Service Advisor
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(775 reviews)
79

ES
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EVA S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Service on 2016 F150
Friendly staff, especially Curley. Service was completed in a timely manner.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2019 08:02 AM

Eva, we are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us! Curly is a highly valued team member and I will pass your kind words along to him.

Empleados con los que trabajó

DL
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DAVE L.
Greenacres, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Service to my 2017 mustang gt was just what I wanted.
They were friendly, quick, and with no worries. I didn't get the run a round and wanted to sell me extra stuff. Thank you!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2019 08:01 AM

Dave, we are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!

Empleados con los que trabajó

HB
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HENRY B.
Newman Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Mike White Ford of Coeur d/Alene
Work on our auto is always taken care of great. No problems ever.
Keep up the good work.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/20/2019 10:30 AM

Henry, we are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!

Empleados con los que trabajó

JH
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JERRY H.
Post Falls, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Good people good service
Service with a smile. On time and on error free
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/20/2019 08:13 AM

Jerry, we are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us! We hope that your next experience with us will be 5 star perfection!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Service car
Always a good experience
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/20/2019 08:11 AM

We are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us!

Empleados con los que trabajó

LP
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LARRY P.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Service
The service team is fast and very courteous!!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/20/2019 08:09 AM

Larry, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us! We will pass your kind words onto our service department!

Empleados con los que trabajó

Cliente verificado
Dillingham, AK
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2019
cliente verificadoCliente Verificado
Categoría: Service
Fast and flexible
Pretty hard not to come back here. Fast and thorough service. They got me done in time for me to pick up my dad at the eye clinic.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/20/2019 08:08 AM

We are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us! 

Empleados con los que trabajó

DS
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DAVID S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2019
cliente verificadoCliente Verificado
Categoría: Service
Warranty work
While in for an oil change the dealership found a damp area under my oil pan and they felt the pan gasket needed to be changed. It was covered under warranty and the repair work scheduled. The process was easy and I was treated well as always. I’ll know later if the new gasket is holding.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/18/2019 03:04 PM

David, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us! We've got full confidence in the new gasket but if you need any further assistance, don't hesitate to call us at (208) 664-9211!

Empleados con los que trabajó

DC
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DON C.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2019
cliente verificadoCliente Verificado
Categoría: Service
Mike White' s team made it right.
Thanks to Nate, Tim, and Tyler for their outstanding professionalism working to get me a great deal.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 06/08/2019 09:17 AM

This is what we like to hear! Thank you Don, for taking the time to share your experience with us! We appreciate you choosing Mike White Ford and we can not wait to see you again! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

ED
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ERIC D.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2019
cliente verificadoCliente Verificado
Categoría: Service
great service department
Went to get a small issue fixed and they got it done in less time than expected, also got a quote for wheels and tires for way less than everyone else!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 06/07/2019 04:55 PM

This is what we like to hear! Thank you so much Eric, for taking the time to write such a wonderful review! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

MC
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MARY C.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2019
cliente verificadoCliente Verificado
Categoría: Service
Great place
Was in and out within an hour for my oil change and vehicle check. The staff is great, and the waiting area is very comfortable.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 06/07/2019 01:51 PM

Thank you Mary, for leaving us a great review! We are incredibly happy to hear that you enjoyed our waiting area and have a great experience with our Service Department. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

RC
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REX C.
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2019
cliente verificadoCliente Verificado
Categoría: Service
1st lof
My first LOF on my new Explorer. They treated myself and my new vehicle with great care.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/31/2019 11:53 AM

This is fantastic to hear! Thank you so much Rex, for this 5 star review and recommendation. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

EW
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ELLEN W.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2019
cliente verificadoCliente Verificado
Categoría: Service
great service
Friendly, attention to detail, respectful.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/31/2019 11:51 AM

We love happy customers, Ellen! Thank you so much for taking the time to share such kind and thoughtful words about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Professional service
I have had a very good experience with Mike White Ford. The employees I’ve dealt with are professional and listen to my concerns.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/30/2019 11:44 AM

We love happy Customers! I`m pleased to hear that you had a "very good experience" with us! We appreciate you choosing Mike White Ford and hope you have a fantastic weekend! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

HW
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HELEN W.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service team
As usual, my recent service appointment was handled promptly and professionally. Your service department is the best!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/30/2019 10:55 AM

We think you are the best Helen! Thank you so much for taking the time to write such thoughtful words about our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service...!
I completely Trust the Service Dept, they are Always Friendly and leave no stone unturned when explaining things. Thank You... ?
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/29/2019 03:45 PM

Wow, thank you so much for this glowing review about our Service Department! This review and recommendation means a lot to out team! We appreciate you choosing Mike White Ford and look forward to your next visit! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

LT
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LORRI T.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Recent visit
Customer service. I am listened to about my concerns.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/29/2019 03:33 PM

We love happy customers Lorri! Thank you so much for taking the time to share such kind word about our Dealership! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

DB
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DENNIS B.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2019
cliente verificadoCliente Verificado
Categoría: Service
All good.
Had oil changed. Was less than I was told it would be. Thet did a full inspection of my car, and I was told it was in great condition. Great bunch of people.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/29/2019 01:29 PM

This is what we like to hear! Thank you so much Dennis, for taking the time to write such kind and thoughtful words about our Service Department. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2019
cliente verificadoCliente Verificado
Categoría: Service
Ford Service
very easy, timely and well done.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/25/2019 04:52 PM

We know how valuable your time is, and we try our best to get you in and out as quickly as we can. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JS
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JAN S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2019
cliente verificadoCliente Verificado
Categoría: Service
Always Pleased !
As always, the staff was courteous, helpful, and honest.
I trust them with my Ford Edge and have for the past 6 years.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/25/2019 04:51 PM

This is what we like to hear! Jan, thank you so much for making our day with this awesome review! We appreciate you choosing Mike White Ford and look forward to seeing you and your Edge again! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.